Experts Reviews · Company report
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%1+0.2Value 14%83+11.7Replies to reviews 7%96+6.8Craft & service penalty53−4.7Momentum penalty0−10Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Bloomington, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.7★ from 1,634 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 69% of pipe repair services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 1% of pipe repair services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 53% of pipe repair services.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 83% of pipe repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 0% of pipe repair services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 96% of pipe repair services.A
96

Reviews for your job

Customers hired Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for 8 kinds of job.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$173–$503
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 60/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 22

All 52 Google reviews tagged “Plumbing leak detection” · showing 40

Hailey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

They were very timely arriving during an unfortunate leak in our crawl space. The technician was also kind and gave us multiple solution options.

Plumbing leak detectionPlumbing pipe repair
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I appreciated the good communication and prompt, professional service for my plumbing job from Tiger, and tech, Collin.

Plumbing leak detection
BrianLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Fella showed up and checked it out for 5 minutes. Told me a couple things, 1 he is new and has no clue what he is looking at. Then after he talked with someone on the phone, they don't service what they put didn't put in. He knew they did not put it in at the very beginning. He then went on to estimate it was a 10…

Not surePlumbing leak detection
RichLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chase was amazing!

Plumbing leak detectionInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My experience with them was very professional and were very responsive. Got here same day showed pictures of the issue an explained the issue. Would definitely recommend.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My experience with this company was very good. The original phone contact was polite and my appointment was promptly rescheduled. Joe was the plumber who arrived and he called 15 min prior to arrival. He was very attentive and polite and made sure my order was what I wanted. I look forward to the installation of a…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
reg14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional people. I definitely will use them again

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kelsi did a great job for us. Looking forward to their service in the future, Angel and Justin have also very helpful and did what they could for us

Plumbing leak detection+ Responsiveness+ Quality+ Professionalism
CarolLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dalton was very informative and friendly.

Plumbing leak detection+ Responsiveness
Ruth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The technician that was here today, 1- knowledgeable. 2-extreemly kind and helpful. Also listened to everything I asked him and answered all my questions.

Plumbing leak detectionHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Caprice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very please with Micheal he was very professional and he made sure he doubled checked everything.

Plumbing leak detectionService not listed+ Responsiveness+ Punctuality+ Quality
Paloma8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My connection to Tiger has been through Miss Shelley Townsend that has done an excellent job at guiding me through the appointments and options I have as a membership costumer, she is accommodating to the fact that English is my second language, always friendly and efficient. Just as the technicians that have gone…

Plumbing leak detectionPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Shelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and Justin did a great job. They were very curteous and explained everything in detail.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Isaac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a Jayden From Tiger come out to look at leaking sewerage pipe in the basement. And to give an estimate on what it will cost to fix and was able to explain the possible problem we were experiencing. He was professional and explained everything that needs to be done properly. Definitely will be hiring them for work to be done.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jayden has been to my home twice and each time was polite and professional. He addressed the issue at hand timely.

Plumbing leak detectionHVAC system maintenance+ Professionalism
phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had got a house with my fiancé not knowing the water heater and pipes needed work and replacing until our water heater gave out. I had called tiger in need of advice and help. I can say I’m very happy so far with my experience with tiger. Jayden was our technician that had came out and spoke to me about all that…

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Kynda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called for a plumbing diagnostic and discovered the issue was actually my central a/c. My tech Magda was wonderful! She was knowledgeable and answered all my questions without hesitation, all while maintaining a professional demeanor. Magda inspired confidence in me and I would call Tiger again based solely on my experience with her!

Plumbing leak detectionService not listed+ Responsiveness+ Punctuality+ Professionalism
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience was excellent

Plumbing leak detectionFaucet repair
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kevin and Magda showed a wonderful combination of thoughtful empathy and responsible professionalism, mixed with a touch of humor: efficient and proactive; quite the “A” team.

Plumbing leak detectionHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rusty was very knowledgeable and very helpful. He explained everything in detail and did an amazing job!

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
AJ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

We called Tiger Plumbing to have an outside faucet replaced and install a new main shut off valve. They came the next day, charged the $99 fee. The tech’s were pretty nice. They their site manager Allen Shelley would call us back that day with a quote and to set it up and we never heard from them. Had to call them…

Plumbing leak detectionFaucet installationFaucet repair− Responsiveness− Punctuality
Yulonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Milton was awesome great listener and professional and knowledgeable. Did a great job.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Lorelei3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sam, along with his crew, worked their butts off; completely re-piped my house, answered all of my questions, and cleaned up after themselves. I am very happy with the service provided and would recommend Tiger Plumbing.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Erin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon was so great to work with! He explained every step of the way. I felt confident and taken care of from the dispatcher to the drain manager. What a great company!

Plumbing leak detectionPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Search for clogged drain system in utility room.

Plumbing leak detectionService not listed+ Punctuality+ Professionalism
MandyLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Don't let these clowns on your property. They "fixed" my water heater three times, and I still have water dripping all over the floor. Had a gas leak-- they talked me into replacing all the gas lines under my house. Ameren is here right now fixing two different gas leaks. One is a significant leak. Tiger missed both…

Plumbing leak detectionHeating system maintenancePlumbing pipe repair− Quality
LeeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company blew me away from start to finish. I called around 10:30 am and scheduled a time for a tech on my schedule. I was told I would get a notification when tech was on the way. I told rep I got off work at 5 PM. 4:25PM received notification tech on the way from Bloomington. Arrived to my house minutes…

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Rodolfo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Zyan did an excellent job with determining the cause of leak. Showed up right on time too.

Plumbing leak detectionToilet installation+ Responsiveness+ Punctuality+ Quality
Shauna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are so grateful that Tiger is willing to work with us. Zyan was very helpful and made sure all our needs were met. Very professional. Rich H was also very helpful. He worked out a way for us to get the work that needed to be done, done. My fiance's health is not good. He has joint issues and heart issues. Thank…

Plumbing leak detectionPlumbing pipe repairSewer repair+ Professionalism
Montrece2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My overall experience with the Tiger technicians was great. He remained professional and kind considering the level of difficulty in dealing with my old house. Thanks again

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark was personable and efficient. I like the pictures he took for explanation of problems especially since I couldn't get to the area that had the problem.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A really reliable, professional, and friendly company to work with. Everyone so far has been very knowledgeable and easy to work with, especially Ernie and Aaron! Highly recommend!

A/C system maintenancePlumbing leak detectionHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Big1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone was very nice and profesional, excellent work.

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Nina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job overall! Eddie helped us find a gas leak and plumbing that needed to be repaired. Sam and his partner did a wonderful job repairing the leak and needed plumbing. All the guys were very professional and respectful.

Plumbing leak detectionToilet installationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was very nice and very professional he explained things in a way I could understand overall he was great! Thank you for your service

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ashlee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ernie was great! He found and fixed problems we didn’t know about and explained everything to us. I really appreciate his work! We haven’t had an issue since he came!

Plumbing leak detection
Francie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Very good technician, did job very efficiently, cleanup, in a timely manner.

Plumbing leak detection
RajeevLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

99$ to diagnose which is fine, but they are more focused on selling you an overpriced water heater with unnecessary bells and whistles than to diagnose and offer a reasonable price to fix the leak.

Plumbing leak detection− Value
Trevor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
lawrence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair+ Quality+ Professionalism

Show more plumbing leak detection reviews (12 more) →

Price

$444-7% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 33%Overpriced 33%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair89$295–$931
A/C system maintenance79—
HVAC system maintenance74$83–$295
Plumbing leak detection52$173–$503
A/C system repair50—
Water heater installation47$1.4k–$2.8k
Install AC43—
Drain cleaning40$248–$502

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