Experts Reviews · Company report
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%1+0.2Value 14%83+11.7Replies to reviews 7%96+6.8Craft & service penalty53−4.7Momentum penalty0−10Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Bloomington, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.7★ from 1,634 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 69% of pipe repair services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 1% of pipe repair services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 53% of pipe repair services.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 83% of pipe repair services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 0% of pipe repair services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is better than 96% of pipe repair services.A
96

Reviews for your job

Customers hired Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for 8 kinds of job.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 21

All 47 Google reviews tagged “Water heater installation” · showing 40

Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★

Originally I was happy with the work they did but it's been 4 months and multiple calls and they still haven't hauled my water heater out of the basement like they were supposed to do.

Water heater installation
micheleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We were not getting cold water in our kitchen and Joe Reese came to our home. He wasn't sure if it was a part that needed to be replaced, but when he started to work on it, it was a bigger problem than anticipated. He was here for about 3 hours and had the best attitude and was so professional. He also saved us…

Faucet installationWater heater installationFaucet repair
RichLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chase was amazing!

Plumbing leak detectionInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bryan did a great job replacing a sump pump and water heater. He walked me through each step in the process and gave me a great finish up briefing. He is a reason I keep coming back to Tiger.

Water heater installationService not listed+ Responsiveness+ Punctuality+ Quality
raymondLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

I had a good experience with installation.

Water heater installation+ Professionalism
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a new furnace and a/c installed last year so when it was time to replace the hot water heater we again called on Tiger. We were in a bad spot due to the fact that not only were we w out hot water, our old unit was not installed properly! Tiger was able to get us worked into their busy schedule and all fixed up!…

Water heater installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had got a house with my fiancé not knowing the water heater and pipes needed work and replacing until our water heater gave out. I had called tiger in need of advice and help. I can say I’m very happy so far with my experience with tiger. Jayden was our technician that had came out and spoke to me about all that…

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Nick was very nice and efficient.

Water heater installation
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

He could not do anything due to the fact the other work has not been done.

Water heater installation+ Value
MarvinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She was very helpful

Water heater installation
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was our first experience with Tiger and Aaron. We called just this morning and Aaron was here about an hour after our initial call. We were very impressed with his professionalism and concern for our needs. He was very informative regarding services that your company provides. We definitely look forward to…

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
Dallas12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician went above his requirements to insure my satisfaction on work performed.

Water heater installation+ Responsiveness+ Punctuality+ Quality
ColleenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called on Monday and had a new water heater installed by end of day Tuesday. Will definitely be using this company again!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my AC, furnace, and water heater replaced in one appointment, and the whole job only took about 6 hours. From estimate to install, the entire process took less than a week. Sam was professional, friendly, and informative. Toi and Spencer helped get the job done quick. Communication from all the support staff…

Install ACHeating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Hayes6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jon did an amazing job installing our hot water tank. He was knowledgeable and answered all my questions. I appreciate the work he did.

Water heater installation+ Quality+ Professionalism
GeorgeLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very pleasant experience with Tiger. Jon arrived ahead of schedule and worked outside to prep before ringing our doorbell right on time. He was knowledgeable, courteous, friendly and did his best to not interrupt a full house of people and a dog as he conducted the installation. Upon inspecting his work afterwards,…

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time using Tiger .. received excellent service

Water heater installation
jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My water heater blew a few months back and there was no shut off valve so I was forced to shut the water off to my whole house. I called Tiger Services and the same day they sent out Richie to give an estimate. They considered me an emergency because of the no water situation and were out the next day installing a…

A/C system maintenanceWater heater installation
MarcusLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam was very helpful in the water removal process. doing what he could through 'Tigers' resources to get it removed.

Water heater installationHeating system repairSewer repair+ Quality
Tyler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike Maine from Tiger Solutions was the representative that helped us. He was extremely helpful and respectful. He found why our hot water heater was broken and ran us through all the options oh how to proceed and helped us through the process of picking out what would be best for us. I would absolutely recommend them to anyone looking for any help!

Water heater installation+ Quality+ Professionalism
Trent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Guy was cool to talk to , answered all my questions I had , very respectful , water heater looks good & works great

Water heater installation+ Responsiveness+ Professionalism
Mason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Saw us immediately when no one else would. Great service all around

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Barlitone4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The company sent someone out quickly to inspect the problem area as well as the rest of the visible plumbing, and they gave several options for repair and upgrades. They have fair financing, and the repairs were done quickly.

Water heater installationPlumbing pipe repair+ Quality
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam did an amazing job. He went above and beyond with his customer service. He was very thorough and was very helpful. Engaged with us both professionally and personally. Didn’t treat this as just another job. We made sure we were taken care of and completely satisfied before leaving. Even installed our new thermostat for us and made sure it worked.

HVAC duct & vent cleaningInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ernie was great. Very friendly and did a great job.

Water heater installation
Derrick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Technician Brian showed up about 20 mins early and had the job done quickly and cleaned up after himself. The technician was very professional and explained everything to us. Thanks Brian for replacing our 23 yr old water heater!

Water heater installation+ Punctuality+ Professionalism
Mariah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Not only did They change out our water heater and toilet. They fixed the bathroom floor to make it even. I appreciate all the work that has been done by both Ernie and Brandon

Toilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Darren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I dealt with 3 tiger employees, Ray, Emitt and Ernie. It was hands down the best experience I have ever had having a company come out for work on my home. I wouldn't recommend anyone else in the business, great work guys!!!

Heating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon and Aaron had quite the task, dealt with a 75 gallon beast that was bloated with sediment. I always appreciate how willing every Tiger rep is to explaining the details of the job. They did a good job working the problem and quickly installed so we were not without hot water. Have truly appreciated every rep sent to the house.

Water heater installation+ Responsiveness+ Punctuality+ Quality
matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bryan was awesome. Did great work installing a new water heater I had purchased from home depot. I actually bought the wrong size and when Bryan noticed it, he offered to return it for me and advised me on the right size to purchase and picked that one up for me as well at no extra cost.

Water heater installation+ Quality
dns727025 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We needed a new water heater and from start to finish they were perfesional and ready to help us get what we needed.

Water heater installation+ Punctuality+ Quality+ Professionalism
Kurt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Water heater installation
Miranda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Quality+ Professionalism
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceWater heater installation+ Responsiveness+ Quality+ Professionalism
Ricardo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceWater heater installationA/C system repair+ Responsiveness+ Punctuality+ Quality
Debra3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Professionalism
Bridget3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Shellie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installation+ Punctuality

Show more water heater installation reviews (7 more) →

Price

$444-7% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 33%Overpriced 33%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair89$295–$931
A/C system maintenance79—
HVAC system maintenance74$83–$295
Plumbing leak detection52$173–$503
A/C system repair50—
Water heater installation47$1.4k–$2.8k
Install AC43—
Drain cleaning40$248–$502

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