iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%56+4Craft & service penalty86−1.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 23 sink repair servicesiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★577 Google reviews · 24 photos
96%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
$402typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Tiger Plumbing for punctuality, clear communication, and thorough cleanup after services like water heater installations and sump pump repairs. Many note fair pricing and professional conduct from technicians who explain work processes effectively. However, low-star reviews highlight patterns of poor office communication, unresponsiveness to follow-up issues, and instances where installed equipment failed or arrived damaged, leading to repeated service visits and frustration.
Google rating: 4.9 out of 5 from 577 reviews (96% five-star).
Reviews on this page: 577 Google reviews (478 with written comments, 5 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 20, 2026.
Service: Sink Repair Service serving Merrillville, Indiana.
Data from Google, last updated October 25, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Tiger PlumbingSink Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing: 88/100 on this factor. Category median: 88.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing: 86/100 on this factor. Category median: 89.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing: 56/100 on this factor. Category median: 73.C
56
Bar = this company · dark tick = category median.
Star ratings
577 Google reviews we collected
4.9of 5
5 stars55396%
4 stars71%
3 stars10%
2 stars00%
1 star163%
Praise vs complaints
Phrases our text analysis found in 478 written reviews
98%praise
Praise1,02398%
Complaints262%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price716%
Reasonable3377%
Overpriced00%
Not sure37%
$402-9% vs typical sink repair services
Middle half of what 26 customers paid ($317–$738) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude26926%
Speed & response24323%
Quality & results16916%
Would recommend13313%
Price & value11211%
Communication828%
Honesty & trust414%
What customers talk about
We read 478 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were both informative, efficient, friendly and explained everything as they worked.”
“Extremely unprofessional business practices.”
“Tiger service was as efficient and reliable as always.”
“3:45pm rolls by and still no show so I call them and no one answers.”
“Excellent work on-site, communicate well and cleanup after themselves.”
“First, they didn't fix the leak and I had no water for four days in my home.”
“I highly recommend tiger plumbing and we have been using them for years.”
“will definately not recommend them to anyone.”
“Have tried other plumbers but Tiger has fair prices, and honest plumbers.”
“Overcharged for installation , came out to repair sinks 4 times.”
“Great guys, explained everything they were doing and why.”
“…al water heater versus a tankless system, and I truly appreciated his honest, no-pressure approach.…”
“Someone called and they lied to pass blame onto my wife.”
People customers mention
Chris42 reviews
Jeff14 reviews
Nick13 reviews
Cory11 reviews
John11 reviews
Jake9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tiger Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Don7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service. I am very well satisfied with the work that was done. They went far above and beyond my expectations!!! They have won a customer for life.
Paid $800–1,000Reasonable price
Marsha11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Cody and Max came to inspect my hot water heater after FEMA’s recommendation, as a result of the 8/11/26 storm which caused water to back up in my basement. They were both informative, efficient, friendly and explained everything as they worked. It was a pleasant experience! Thank you!
Paid $600–800Reasonable priceInstallation
Donna9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great guys, explained everything they were doing and why. Punctual and pleasant. Will definitely call again!
Dan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Only call we ever make! This time for sump issue during the worst weather crisis in my NWI history. Nick and Max arrived when they said and had new unit w/backup installed in under an hour, including new pvc. You guys are reasonable and solution focused. More importantly, you are available almost immediately…every time we call.
Paid $2,000+Reasonable priceSump pump repair
BabsLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I had a great experience with Tiger Plumbing! Nick was professional, friendly, and did an excellent job unclogging and repairing our sink. He left the area spotless and even organized everything back under the sink when he was finished, which I really appreciated.
We were expecting an appointment tomorrow, but they…
Paid $200–400Reasonable price
Dennis6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
The plumber showed up at the time promised and completed the work efficiently and well.
Bobby and Max know what their stuff. Excellent work on-site, communicate well and cleanup after themselves. Highly recommend them and Tiger plumbing. That's who I'm calling again if the need arises.
Thank you for your 5-Star Google Review! Thank you for taking the time to leave us feedback. Glad Bobby and Max did a good job for you. Thank you again for such an awesome review and for your business! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
Don Taylor7 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Great service. I am very well satisfied with the work that was done. They went far above and beyond my expectations!!! They have won a customer for life.
Price assessment: Reasonable price
Price: $800–1,000
Response from the owner · a week ago
Thank you for your 5-Star Google Review! Thank you for taking the time to provide us with feedback. Glad you were happy with our service. Thank you again for such an awesome review and for your business! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
Mary Shoshoo5 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Tiger service was as efficient and reliable as always. I have dealt with them over the years and have not ever been disappointed.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you for your 5-Star Google Review! Thank you for taking the time to leave us feedback. Glad you were happy with our service! Thank you again for such a great review and for your business! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
Caitlin Godoy6 reviewsiTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
Always a returning customer! Nick came out to our new place to give us a new garbage disposal. My parents were there because I had to be at work. They were also very impressed and will consider Tiger in the future for their own place!
Services: Garbage disposal installation
Response from the owner · 7 months ago
Thank you for your 5 Star Google Review! Thank you for taking the time to provide us with feedback. Glad Nick did a good job for you! Thank you again for such an awesome review and for your business! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
Marsha Kuzmanoff11 reviewsiTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Cody and Max came to inspect my hot water heater after FEMA’s recommendation, as a result of the 8/11/26 storm which caused water to back up in my basement. They were both informative, efficient, friendly and explained everything as they worked. It was a pleasant experience! Thank you!
Price assessment: Reasonable price
Price: $600–800
Services: Installation
Response from the owner · 3 years ago
Thank you for your 5 Star Review! Thank you for taking the time to provide feedback to us. Glad Chris did a good job! Thank you for such a nice review! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
Donna Bates9 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Great guys, explained everything they were doing and why. Punctual and pleasant. Will definitely call again!
Price assessment: Reasonable price
Price: $1,600–1,800
Services: Water heater installation
Positive: Punctuality, Quality, Professionalism
Services: Sump pump repair
Response from the owner · 3 years ago
Thank you so much for your 5 Star Review! Thank you for providing feedback on our service. Glad the guys did a good job for you! We will let our team know. Thank you again for the 5 Star and such a great review! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
X RiderLocal Guide · 18 reviewsiTotal number of Google reviews X has written across all businesses on Google Maps, not just this one.
Tiger has done several jobs for us always quick to dispatch, great communication, very professional skilled technicians to fix any plumbing problems. Very happy with main line repair and kitchen faucet install.
Thank you for your 5-Star Google Review! Thank you for taking the time to provide us with your feedback. Glad you were happy with our service! Thank you again for such an awesome review and for your business! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
Karen Nelson2 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
We used Tiger plumbing during recent storms! They were efficient, helpful and your serviceman was great! Will recommend them! Thank you!
Response from the owner · a month ago
Thank you for your 5-Star Google Review! Thank you for taking the time to provide us with feedback. Glad you were happy with our service. Thank you again for such a great review and for your business! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
Rachael Reed13 reviewsiTotal number of Google reviews Rachael has written across all businesses on Google Maps, not just this one.
Thank you for your 5-Star Google Review! Thank you for taking the time to leave us feedback. Glad Bobby did a good job for you! Thank you again for such a great review and for your business! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
Robert Underwood3 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Excellent experience. We needed a problem with a toilet fixed…a small bottle accidentally got flushed & wedged in. Called and within 90 minutes he was here, determined the problem couldn’t be fixed . Upon discussion a new toilet was needed which he promptly picked up and installed. All this done before noon by a knowledgeable professional efficient friendly technician . Couldn’t be more pleased.
Response from the owner · a year ago
Thank you for your 5 Star Google Review! Thank you for taking the time to provide feedback to us. Glad you were happy with our service and the new toilet. What a great review! We will let our team know! Thank you again for such an awesome review and for your business! ~Jeff & Kimberly Blaesing, Owners-Tiger Plumbing.
