Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Tiger Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%56+4Craft & service penalty86−1.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Tiger Plumbing

Merrillville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.9★ from 577 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing is better than 93% of sink repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing is better than 88% of sink repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing is better than 86% of sink repair services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing is better than 56% of sink repair services.C
56

Reviews for your job

Customers hired Tiger Plumbing for 8 kinds of job.

Tiger Plumbing for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$352–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Plumbing leak repair”

XLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tiger has done several jobs for us always quick to dispatch, great communication, very professional skilled technicians to fix any plumbing problems. Very happy with main line repair and kitchen faucet install.

Reasonable priceInstallationFaucet repairFaucet installation
Joann11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional

Paid $200–400Reasonable pricePlumbing leak repair
cheryl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Prompt service, ongoing communication regarding arrival, quick diagnosis of problem and repair. Would highly recommend Tiger Plumbing

Plumbing leak repair
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tub faucet was dripping. Chris installed a new cartridge and seats. Everything was back together in a short amount of time. Great job!

Paid $300–400Not surePlumbing leak repair
LindaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris came and got my problem solved very quickly. I needed to get back to work by 130. Was done at about 1215. Thank you so much. Will be using Tiger Plumbing for all my plumbing needs.

Paid $300–400Reasonable priceInstallationPlumbing pipe repairPlumbing leak repair
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very efficient gentlemen. Friendly, courteous, thorough, detailed. Can't say enough good about them. Thank you Tiger Plumbing. So happy with all the work you did.

InstallationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Colleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very happy with the repairs completed by Tiger Plumbing. The technicians listened to my concerns, carefully analyzed the situations, and identified solutions that resolved the leaks in two separate sinks. I will definitely use this company again.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Adele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are amazing and very honest! In these days it’s hard to find someone as honest and dedicated as this company is. I recommend highly this company!! Thank you so much for a job well done!

Water heater installationPlumbing leak repairPlumbing pipe repair+ Responsiveness
Peggy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was absolutely amazing . He was able to come an hr before my scheduled time. He was in and out in 20min. Very friendly

Plumbing leak repair+ Responsiveness
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people, great service

Toilet installationPlumbing leak repairFaucet repair
FrankLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used Tiger Plumbing for years and won't use another plumbing company. They are the best.

Toilet installationWater heater installationInstallation+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Heard of them from Region Weather of all places. Great experience getting my outdoor spigot replaced in time for the summer! Fast, courteous, and professional. Thanks much!

Plumbing leak repairFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Amanda3 months ago★★★★★

Rating only, no written review.

Paid $400–600Great pricePlumbing pipe repairPlumbing leak repair
Doug4 years ago★★★★★

Rating only, no written review.

Plumbing leak repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Quality+ Professionalism

Price

$402-9% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 77%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning51$328–$517
Plumbing pipe repair45$327–$942
Faucet repair33$133–$480
Toilet repair30$228–$585
Water heater installation30$1.2k–$2.8k
Plumbing leak detection28$205–$520
Installation26—
Faucet installation24$305–$591

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