Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Tiger Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%56+4Craft & service penalty86−1.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Tiger Plumbing

Merrillville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.9★ from 577 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Plumbing is better than 93% of sink repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Plumbing is better than 88% of sink repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Plumbing is better than 86% of sink repair services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Plumbing is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Plumbing is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Plumbing is better than 56% of sink repair services.C
56

Reviews for your job

Customers hired Tiger Plumbing for 8 kinds of job.

Tiger Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Toilet repair” · showing 20

Gail16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bobby came and repaired the guts of my toilet and a jiffy and it was excellent service. He wore shoe covers and was very neat and professional. I always use Tiger and will continue to use them. Thanks!

Toilet repair
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris on time and did a great job.

Paid $200–400Great priceToilet repair
NickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician Chris was friendly, polite and informative. Job was done quick and good. He was clean and aware of not making a mess.

Paid $500–600Reasonable priceToilet repair
Ted4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I would highly recommend Tiger plumbing, I've been using them for years and never a disappointment.

Paid $200–300Reasonable priceToilet repair
M&D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Having Tiger fix my plumbing problem was the right decision. Jake arrived on time, quickly identified and fixed the problem. They are my plumber of choice - they exceed my expectations AGAIN!!

Toilet repair+ Responsiveness+ Punctuality+ Quality
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My 2 guys were great, Professional, and Respectful to me and items in my home. They came on time, explained everything they needed to do, and ensured I understood the repairs I needed and the cost before they did the repair. They did not charge me a service call fee. I have been finding out that most companies have…

Toilet repairFaucet repairFaucet installation
Karl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome work by Jeff and Corey. On-time and quality work completed. Never had any issues with Jeff and his Team. Highly recommended.

Toilet repair
KevinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

All around great experience.

Toilet repair+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have used Tiger Plumbing multiple times. They are always responsive and timely. Today, Jake fixed our issue quickly and efficiently. Always friendly too!

Toilet repair+ Responsiveness+ Punctuality+ Quality
SueLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hot water heater broke. Toliet not filling. I called at 8:30am. He just finished installing and repairing at 1:30. Very professional and clean. When they text you they are coming, they actually send a picture of who will there, along with a short story/biography. Highly recommend

Water heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
Gayle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service by very professional people. Chris answered all our questions and was so friendly.

Plumbing leak detectionToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Marian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional plumbers. Knowledgable, courteous, timely, and accurate. Very pleased with the service provided and how thorough Chris and Jake were.

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and very professional

Toilet repair+ Professionalism
Synyster8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the fourth time I've had Tiger Plumbing help me with plumbing issues and I have been happy every time. Thank you for the professional service and always being able to provide a solution. I will continue to use Tiger Plumbing in the future and will definitely recommend any friends and family to you!

Garbage disposal installationWater heater installationFaucet repair+ Responsiveness+ Quality+ Professionalism
Maintenance3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He does a lot of work for our company. Been very satisfied with their service.

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was a life saver! Checked out various options as to why toilet wasn't flushing correctly and with help of his auger problem was fixed. Will never hesitate to call again for any problems that arise with plumbing problems. KUDOS to Chris and the great company he works for. Thank you Tiger Plumbing!

Toilet repair+ Professionalism
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people, great service

Toilet installationPlumbing leak repairFaucet repair
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

FANTASTIC SERVICE

Toilet repair+ Responsiveness+ Punctuality+ Quality
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Expected to wait a week to get the seal around my toilet fixed and replaced. Tiger plumbing quickly fit the appointment in the next am. Chris and John did an excellent job. Thanks so much Tiger plumbing! Highly recommend!!

Toilet repair+ Responsiveness+ Punctuality+ Quality
Kirsten4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cory from Tiger Plumbing was great. Professional, courteous. Diagnosed the problem quickly and made necessary repairs. I'm a repeat customer and highly recommend Tiger Plumbing

Toilet repair+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (10 more) →

Price

$402-9% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 77%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning51$328–$517
Plumbing pipe repair45$327–$942
Faucet repair33$133–$480
Toilet repair30$228–$585
Water heater installation30$1.2k–$2.8k
Plumbing leak detection28$205–$520
Installation26—
Faucet installation24$305–$591

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