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TileSquare Tile Installation Contractors

Tile contractor · Chicago, IL · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%91+13.8Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 37 tile contractorsPosition by Experts Score among all companies we track in this category. · better than 69%
5.0 ★★★★★ 39 Google reviews · 6 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
Sep 2026latest review

TileSquare Tile Installation Contractors at a glance

Google reviewers rate TileSquare five stars based on thirty-nine reviews, with the owner responding to ninety-two percent of feedback. Customers frequently cite punctuality, clear communication, and accurate written pricing for bathroom, kitchen, and basement tile installations. Recurring themes include efficient scheduling, detailed estimates that remain fixed, and the ability to match existing tiles or provide design guidance. One reviewer noted minor imperfections in a living room floor installation, though they still described the overall service as solid.

  • Google rating: 5.0 out of 5 from 39 reviews (100% five-star).
  • Reviews on this page: 39 Google reviews (37 with written comments).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: September 9, 2026.
  • Service: Tile Contractor serving Chicago, Illinois.

Data from Google, last updated November 1, 2026.

Score profile vs other tile contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction99Reliability97Craft & service–Value91Momentum100Replies to reviews–Satisfaction: 99 (median 93)Reliability: 97 (median 92)Value: 91 (median 100)Momentum: 100 (median 100)
This companyTile Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TileSquare Tile Installation Contractors: 99/100 on this factor. Category median: 93.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TileSquare Tile Installation Contractors: 97/100 on this factor. Category median: 92.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TileSquare Tile Installation Contractors: 91/100 on this factor. Category median: 100.A
91
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TileSquare Tile Installation Contractors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.

Star ratings

39 Google reviews we collected

  • 5 stars39100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 37 written reviews

  • Praise4498%
  • Complaints12%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable133%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value1227%
  • Staff & attitude1022%
  • Speed & response818%
  • Communication613%
  • Quality & results49%
  • Honesty & trust37%
  • Would recommend24%

What customers talk about

We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They answered the questions I had, helped narrow down what made sense, and once it started everything felt organized, the floors look great and feel worth it.”
  • “they were patient with all my questions bc i had no idea what i wanted between ceramic or porcelain.”
  • “reached out to a few tile places and TileSquare got back to me same day.”
  • “They took that corner apart, showed me the old adhesive had never bonded to the slab, and explained what needed to happen.”
  • “We had a cracked tile floor that was a tripping hazard, tilesquare not only fixed it, they matched the vintage tile perfectly.”
  • “Honestly the thing I appreciated most was how well they matched the new tile to the existing stuff.”
  • “Highly recommend this company for tile floor installation!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired TileSquare Tile Installation Contractors for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Tonya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bathroom floor was lifting in the corner and I had no idea why. They took that corner apart, showed me the old adhesive had never bonded to the slab, and explained what needed to happen. no bounce and no hollow sound when you step on it. They also gave me a price before touching anything and it didn't move at the end.

Jayda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a section of tile in the laundry room that kept popping loose no matter how many times I tried to reglue it myself. Turned out the previous install skipped the backer board and just stuck tile straight onto the plywood. TileSquare pulled it all up, put down proper cement board, and retiled the whole area.…

Great priceInstall flooring
Kanesha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

reached out to a few tile places and TileSquare got back to me same day. sent someone over that week to measure and go through options. they were patient with all my questions bc i had no idea what i wanted between ceramic or porcelain. quote came in writing which not everyone did. they showed up when they said.…

PaulLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Getting new tile floors done felt like a big project at first, this company kept it moving and didn't make it confusing. They answered the questions I had, helped narrow down what made sense, and once it started everything felt organized, the floors look great and feel worth it.

Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

did our laundry room floor in a basic gray. porcelain. quick job, two days with grout. cuts around the washer hookups and the floor drain are tight. price was reasonable for the size of the room. been a month and it still looks like the day they finished. happy with it

Riah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Started looking for tile people after our old backsplash cracked. Got a few quotes around Chicago & TileSquare was the most responsive by far. They walked me through layout options, ordered the tile, scheduled within the week. Install took two days & They kept me posted the whole time !!

Photos

Customer reviews

5.0 ★★★★★ 39 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Tonya Kuhn7 reviewsTotal number of Google reviews Tonya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bathroom floor was lifting in the corner and I had no idea why. They took that corner apart, showed me the old adhesive had never bonded to the slab, and explained what needed to happen. no bounce and no hollow sound when you step on it. They also gave me a price before touching anything and it didn't move at the end.

Jayda Morgan12 reviewsTotal number of Google reviews Jayda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a section of tile in the laundry room that kept popping loose no matter how many times I tried to reglue it myself. Turned out the previous install skipped the backer board and just stuck tile straight onto the plywood. TileSquare pulled it all up, put down proper cement board, and retiled the whole area. They matched the existing tile in the hallway pretty close too since I didn't want to redo both rooms. Been about six weeks and nothing has budged.

  • Price assessment: Great price
  • Services: Install flooring
Kanesha Thaggard9 reviewsTotal number of Google reviews Kanesha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

reached out to a few tile places and TileSquare got back to me same day. sent someone over that week to measure and go through options. they were patient with all my questions bc i had no idea what i wanted between ceramic or porcelain. quote came in writing which not everyone did. they showed up when they said. grout dried and it all looks clean, edges tight around the tub. good experience beginning to end

Paul MccabeLocal Guide · 86 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Getting new tile floors done felt like a big project at first, this company kept it moving and didn't make it confusing. They answered the questions I had, helped narrow down what made sense, and once it started everything felt organized, the floors look great and feel worth it.

Response from the owner · 3 months ago

Thanks for taking the time to share your thoughts.

Charles Turner2 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

did our laundry room floor in a basic gray. porcelain. quick job, two days with grout. cuts around the washer hookups and the floor drain are tight. price was reasonable for the size of the room. been a month and it still looks like the day they finished. happy with it

Response from the owner · 3 months ago

We appreciate you taking the moment to share this.

Ashley HawheeLocal Guide · 27 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The estimator came out, measured the bathroom floor and the kitchen backsplash area, and actually paid attention when I started explaining what I had in mind. I had a few pictures saved on my phone and he looked through all of them instead of nodding along. What I liked is he didn't try to push me toward something pricier or talk me into stuff I didn't ask about. The install itself was pretty quiet. The two installers kept to themselves and just worked. I checked the floor a few times while they were doing it, asked some dumb questions about the cuts around the toilet, and they explained things without making me feel like I was in the way. Grout lines came out even, the corners look sharp, and running my hand across the floor there's no edges sticking up where tiles meet. The backsplash behind the stove is the part I keep looking at. It catches the light differently than I expected from the sample and I like it more in the actual kitchen than I did at the showroom.

Response from the owner · 3 months ago

Thank you for believing in us.

Riah7 reviewsTotal number of Google reviews Riah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Started looking for tile people after our old backsplash cracked. Got a few quotes around Chicago & TileSquare was the most responsive by far. They walked me through layout options, ordered the tile, scheduled within the week. Install took two days & They kept me posted the whole time !!

Response from the owner · 3 months ago

We're thankful for your wonderful words.

Nella14 reviewsTotal number of Google reviews Nella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Used TileSquare for a vinyl tile job in our basement. was comparing a few options and their price made sense so we went ahead. the install was quick, everything is lined up nice and it already holds up well with the kids running around down there. would call them again for the upstairs bath

  • Services: Tile work installation
Response from the owner · 3 months ago

We appreciate your trust and positive words.

Kayla Mchenney7 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had Tilesquare do are kitchen backsplash it came out clean. Everything's tight and it's lined up the way that it should. Only took 2 days and the price was fair.

Response from the owner · 3 months ago

Thanks for sharing such encouraging feedback.

Destiny BilesLocal Guide · 22 reviewsTotal number of Google reviews Destiny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Found them on google after looking for tile guys around Evanston. got a quote pretty fast, they showed up on the day we agreed on and knocked out the bathroom floor in like a day and a half. easy process overall. Thank You Highly reccomended !

Response from the owner · 3 months ago

Thank you for taking the time to share such positive feedback with us.

TileSquare Tile Installation Contractors on Google Maps →

Business details