iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%35+2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 19 reflexologyiPosition by Experts Score among all companies we track in this category. · better than 61%
4.8★★★★★48 Google reviews · 16 photos
90%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers generally praise the spa for its friendly staff, relaxing atmosphere, and effective services including facials, massages, haircuts, and nail treatments. Many reviewers highlight the reasonable pricing and the personalized attention received during appointments, noting that the environment feels welcoming and professional. However, a few lower-rated reviews indicate that some facial treatments did not meet expectations for specific skin concerns, and one client expressed dissatisfaction with the communication process regarding their booking.
Google rating: 4.8 out of 5 from 48 reviews (90% five-star).
Reviews on this page: 48 Google reviews (35 with written comments, 3 with photos).
Owner responses: the business replied to 17% of reviews.
Most recent review: August 12, 2026.
Service: Reflexologist serving San Angelo, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other reflexology
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyReflexology median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tilly & Mint | Spa and Apothecary: 83/100 on this factor. Category median: 84.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tilly & Mint | Spa and Apothecary: 89/100 on this factor. Category median: 82.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tilly & Mint | Spa and Apothecary: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tilly & Mint | Spa and Apothecary: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tilly & Mint | Spa and Apothecary: 35/100 on this factor. Category median: 40.D
35
Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
4.8of 5
5 stars4390%
4 stars24%
3 stars24%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
97%praise
Praise2997%
Complaints13%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price583%
Reasonable117%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1137%
Quality & results930%
Would recommend620%
Price & value27%
Speed & response13%
Honesty & trust13%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her flawless techniques and professional yet fun personality will make your entire experience memorable and you will walk away looking glamorous.”
“I feel she provided amazing service and the price was incredibly reasonable (there is also a military discount).”
“Would definitely recommend to anyone interested in a facial or is looking for a spa treatment.”
“They have very reasonable pricing to start with, and the services and service providers were amazing!”
“Taygan called me and texted me immediately the next morning to speak to me about the intake form.”
“You can tell she truly cares about the integrity of your hair and making sure you leave the chair feeling confident.”
People customers mention
Elisia3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tilly & Mint | Spa and Apothecary for 3 kinds of job. Pick one to see what they paid and said.
ShelbyLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Big congratulations to Raigan on her new salon booth! Had a hair refresh yesterday—haircut, a vivid color peekaboo and she finished it off with gorgeous curls. She completely nailed the assignment! The pop of color is so fun and vibrant, and the curls show off the dimension perfectly. You can tell she truly cares…
Great priceHairstyling
WhitneyLocal Guide · 76 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
If you have the burning desire to look gorgeous, book with Raigan. If you want to spoil your kid with a fabulous new look such as a perm, book with Raigan. Her flawless techniques and professional yet fun personality will make your entire experience memorable and you will walk away looking glamorous.
Great priceHairstyling
Nicole12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
This was such a cute place to receive beauty treatments. I received a full-face waxing and a lash lift with tint from Morgan, and she did amazing! I have already received compliments, and she made the experience so relaxing. Will definitely go again.
Body waxing
Molly4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I got my first facial ever here and it was amazing! All the staff were very kind and I was helped as soon as I walked in! The spa itself was very cute and offered different products you can buy and create your own in the lobby area. I booked the 1 hour signature facial with Courtney. She was very kind and attentive…
Great priceSkin treatments
Maria6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Stephanie at Tilly and Mint is amazing! She’s so talented, detail-oriented, and always makes my nails look perfect. She makes the whole experience relaxing and fun. My nails last so well and I always get compliments—highly recommend her!
Nancy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Elicia thank you for always taking great care of my nails 💅 always a great experience
Big congratulations to Raigan on her new salon booth! Had a hair refresh yesterday—haircut, a vivid color peekaboo and she finished it off with gorgeous curls. She completely nailed the assignment! The pop of color is so fun and vibrant, and the curls show off the dimension perfectly. You can tell she truly cares about the integrity of your hair and making sure you leave the chair feeling confident. Do yourself a favor and get on her books!
Price assessment: Great price
Services: Hairstyling
Whitney SerraLocal Guide · 76 reviewsiTotal number of Google reviews Whitney has written across all businesses on Google Maps, not just this one.
If you have the burning desire to look gorgeous, book with Raigan. If you want to spoil your kid with a fabulous new look such as a perm, book with Raigan. Her flawless techniques and professional yet fun personality will make your entire experience memorable and you will walk away looking glamorous.
Price assessment: Great price
Services: Hairstyling
Nicole Bird12 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
This was such a cute place to receive beauty treatments. I received a full-face waxing and a lash lift with tint from Morgan, and she did amazing! I have already received compliments, and she made the experience so relaxing. Will definitely go again.
Services: Body waxing
Molly Griffiths4 reviewsiTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
I got my first facial ever here and it was amazing! All the staff were very kind and I was helped as soon as I walked in! The spa itself was very cute and offered different products you can buy and create your own in the lobby area. I booked the 1 hour signature facial with Courtney. She was very kind and attentive during the whole experience. The ambiance of the room itself was amazing with scents, lighting, decor, ect. Before the facial she asked about my skin needs. I felt incredibly relaxed and comfortable during the whole experience. My skin feels amazing right after. I feel she provided amazing service and the price was incredibly reasonable (there is also a military discount). Would definitely recommend to anyone interested in a facial or is looking for a spa treatment.
Price assessment: Great price
Services: Skin treatments
Maria jimenez6 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Stephanie at Tilly and Mint is amazing! She’s so talented, detail-oriented, and always makes my nails look perfect. She makes the whole experience relaxing and fun. My nails last so well and I always get compliments—highly recommend her!
Donna ChavezLocal Guide · 28 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Tequila MockingbirdLocal Guide · 48 reviewsiTotal number of Google reviews Tequila has written across all businesses on Google Maps, not just this one.
I went in to get a facial & without being too harsh.... I wasn't impressed. I have acne prone skin with dark spots & clogged pores. I didn't leave with my face feeling or looking amazing. & I've had some facials were it was an instant noticeable difference. On the plus side, the price point was good.
alicia reyesLocal Guide · 19 reviewsiTotal number of Google reviews alicia has written across all businesses on Google Maps, not just this one.
I visited the spa for the first time. I had a haircut by Janie. I wasn’t sure at first of going as short as I did and I’m soooo happy I did! I’ve gotten so many compliments on my haircut. The staff is very friendly and welcoming. The spa has a very cute gift shop. For anyone looking for a stylist, I highly recommend Janie. She’s sweet, funny and very good at her craft. A+ for Tilly & Mint and Janie!
