Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Tiltons Automotive Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%98+13.9Replies to reviews 7%65+4.6Craft & service penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Tiltons Automotive Service

Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,008 Google reviews

📞 Call (614) 547-0685Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiltons Automotive Service is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiltons Automotive Service is better than 75% of auto repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiltons Automotive Service is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiltons Automotive Service is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiltons Automotive Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiltons Automotive Service is better than 65% of auto repair shops.B
65

Reviews for your job

Customers hired Tiltons Automotive Service for 8 kinds of job.

Tiltons Automotive Service for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Air conditioning”

Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was the first time I used Tiltons. Very friendly staff, excellent work, met all my expectations. I will only use Tiltons for my service.

Reasonable priceSteering & suspension repairAir conditioning
PattyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I had several maintenance procedures completed at Tilton's Huntley Rd recently and was pleased that they were done in less time at less expense than I expected. My car runs smoothly and gas mileage is even better. This is the cleanest garage I have ever seen, the customer service is top notch, and the waiting area…

Great priceTiresElectricalAir conditioning
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Tiltons is the best. Great personal service and the utmost integrity!

Air conditioning
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have visited Tiltons nearly 8 times just this year. My car got a full engine and transmission replacement from another mechanic and it went a bit south, I took it to Tiltons to help me workout the kinks. They were absolutely amazing. The new engine came with a warranty and they made all the calls to them and I…

Reasonable priceSteering & suspension repairAuto engine diagnosticBrakes
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used Tiltons for 15+ years, servicing over 13 different cars in our family, with every conceivable maintenance/repair issue. The constants have been experienced and talented technicians, state-of-the-art equipment, responsiveness, and competitive pricing. Tiltons is 35 yr old family run businesses where the…

Air & cabin filter replacementAuto detailingBattery
Heath2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Couldn’t be happier with everyone I spoke to and worked with on my auto repair at Tiltons. They were very professional and knowledgeable. They provided timely responses and detailed explanations as well as digital options for invoicing and status updates on the repairs.

Auto A/C replacementAir conditioning
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

The guys are great! Very down to earth and incredibly helpful!

Air conditioningGeneral repairs & maintenance
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Tiltons has worked on several of my vehicles over the last several years. They communicate to keep me updated on the repairs.

BrakesAir conditioningExhaust
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Tiltons does great work and stands behind their work. When I comparison shop, they are more expensive about 70% of the time, as much as 2x. But I know if they can get to my car, it will be done well.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I purchased a used vehicle and was completely bamboozled. Andy, Jason and the team of folks at Tiltons did an amazing job of thoroughly looking over the car and finding everything that required attention. They found ways to lessen the expense, yet make sure the car was safe and road worthy for my family. Finding an…

Auto maintenanceBatteryAir conditioning
Michaela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Tiltons is awesome! As an OSU student not from Columbus, I was unsure if I would find a quality place that treated me well and didn't rip me off. Everyone at Tiltons was extremely friendly, understanding and super kind! They are amazing and I recommend them to everyone- super clean waiting room with complimentary…

Air conditioningTires
Randenna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change148—
General repairs & maintenance87—
Tires71—
Brakes58—
Auto maintenance41—
Steering & suspension repair36—
Wheel alignment35—
Auto engine diagnostic33—

Compare with

Chapin's Auto Services logoChapin's Auto ServicesExperts Score 97Worthington · 4.99★The JAM Shop Auto Repair logoThe JAM Shop Auto RepairExperts Score 90Worthington · 4.95★Fine Line Auto Body North High logoFine Line Auto Body North HighExperts Score 90Worthington · 4.87★