Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Tiltons Automotive Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%98+13.9Replies to reviews 7%65+4.6Craft & service penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Tiltons Automotive Service

Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #146Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 1,008 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiltons Automotive Service is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiltons Automotive Service is better than 75% of auto repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiltons Automotive Service is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiltons Automotive Service is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiltons Automotive Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiltons Automotive Service is better than 65% of auto repair shops.B
65

Reviews for your job

Customers hired Tiltons Automotive Service for 8 kinds of job.

Tiltons Automotive Service for auto detailing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto detailing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 9

All 6 Google reviews tagged “Auto detailing”

Mindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Once again I’m so impressed with Tiltons Worthington. Ease of scheduling, communication, excellent workmanship, fair pricing, and they go above and beyond to assure satisfaction. What a relief to finally take my truck to an honest and skilled team of mechanics. You won’t be disappointed!

Auto detailingOil changeTire rotations
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used Tiltons for 15+ years, servicing over 13 different cars in our family, with every conceivable maintenance/repair issue. The constants have been experienced and talented technicians, state-of-the-art equipment, responsiveness, and competitive pricing. Tiltons is 35 yr old family run businesses where the…

Air & cabin filter replacementAuto detailingBattery
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been bringing my family’s cars to Tiltons for 20 plus years. Andy and his team have also been thorough with diagnosis, upfront with estimates and get the repair or maintenance done right. Bottom line-you can count on Tiltons. From a longtime extremely satisfied customer.

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Tiltons does great work and stands behind their work. When I comparison shop, they are more expensive about 70% of the time, as much as 2x. But I know if they can get to my car, it will be done well.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
BenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys at Tiltons are always friendly and knowledgeable while still being reasonable with costs and providing recommendations for service. I always trust these guys to give good advice with no BS up selling.

Auto detailingBrakesAuto engine diagnostic+ Quality+ Professionalism+ Value
Randenna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change148—
General repairs & maintenance87—
Tires71—
Brakes58—
Auto maintenance41—
Steering & suspension repair36—
Wheel alignment35—
Auto engine diagnostic33—

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