How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%98+13.9Replies to reviews 7%65+4.6Craft & service penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORETiltons Automotive Service
Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,008 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Tiltons Automotive Service for 8 kinds of job.
Tiltons Automotive Service for brakes
Clear ✕All 58 Google reviews tagged “Brakes” · showing 40
I initially reviewed Tiltons a 5 star after spending nearly 4k on my car for multiple services and repairs, until I realized their work is garbage. The people working there, even the owner Chris, are unhelpful, unfriendly and incompetent. Services since my inistial 5 star includes: My rear brakes replaced multiple…
I always trust Tiltons with all the maintenance on my SUV. They provide great value and service. No up-selling or pressure. My wife now also takes her car there also. We're a Tiltons family.
Received estimate from Jason over the phone. Plus members reward discount. Service was completed in a few hours, Service Tech Kyle did an oustanding job.
I had a great experience. Great customer service. They offer great discounts as a VIP member.
Great experience
Tilton's is great! I've been going here for years, both with my Subaru and with our fleet of tree care Ford trucks. The team at Tilton's takes great care of us, solving our problems quickly so we can continue our work. The quality of the work and the service provided is always outstanding. No need to shop around if…
Over the course of a week we contacted them by phone 4 separate times, each time they promised to call us back later in the day. After the 4th time we finally got the message that they simply, for whatever reason, did not want to do the job. Since we had no immediate need for the car and they could take as long as…
Good work been a customer for 18 years since they were on high street in a small gas station like work space. unfortunately, we had to send the 2002 escort to car heaven. just cost too much to fix her. Thank you, Andy and the gang for keeping the two cars we had running for the past of 18 years. It was a great ride.
Great customer service and I trust their recommendations. I would recommend them to anyone.
We use this place all the time. Customer service is awesome and keeping our vehicles on track has helped us a lot at Kids Academy of Worthington
No one ever wants to spend money on car repairs, but if you have to, Tilton’s Auto makes the experience so much better. Their customer service is excellent—they communicate clearly, are honest, and have even saved me money when possible. Their prices are reasonable, and being a Care Member comes with great perks and…
I have visited Tiltons nearly 8 times just this year. My car got a full engine and transmission replacement from another mechanic and it went a bit south, I took it to Tiltons to help me workout the kinks. They were absolutely amazing. The new engine came with a warranty and they made all the calls to them and I…
Wonderful service. Very polite and would recommend to anyone! Definitely coming back!
We were very happy with the service we received
Tiltons is wonderful, they always explain things well, and take care of you and your vehicle! Extremely thankful for them!
Always a great experience at tiltons
They are very thorough in the inspection process. And they let me know what needs immediate attention and what can wait. Wouldn't use anyone else!
Tiltons has been my go-to auto repair shop for more than a decade. I trust them, and their work is always first-rate.
I have used Tiltons for 15+ years, servicing over 13 different cars in our family, with every conceivable maintenance/repair issue. The constants have been experienced and talented technicians, state-of-the-art equipment, responsiveness, and competitive pricing. Tiltons is 35 yr old family run businesses where the…
Excellent auto repair. Reliable Personable and trustworthy. Bob Bruning the manager is really honest and easy to work with.
Go to good job very friendly folks very happy with the service
I’ve been bringing my family’s cars to Tiltons for 20 plus years. Andy and his team have also been thorough with diagnosis, upfront with estimates and get the repair or maintenance done right. Bottom line-you can count on Tiltons. From a longtime extremely satisfied customer.
I am a huge fan of Tilton’s. They are so organized, so professional, so courteous, and more than fair. It’s night and day compared to my most recent experience with another service/repair shop. Choose Tilton’s with confidence; you’ll be so glad you did.
Tilton’s has done an amazing job every time they work on my car. Literally the best shop ever! I can call them with the most random issue with my car and they always have a solution! Highly recommend them.
Great friendly staff. I have been going to Tiltons for the past ten years. I highly recommend!!!
Diagnosed a ‘funny noise’ and fixed it, all in the same day. Great work.
Very professional and quick turnaround. Quote/invoice very detailed and great customer service.
Professional and courteous staff. Management really cares about their clients. I’ll be spending lots of money here as the quality and integrity is beyond expectations.
They did a great job on my car. Very honest and on time👌They make sure I had a ride for work while My car was getting fixed.🙏
Great service
-Two times I had to go back after repairs were made in the past year. -Honda Fit loner vehicles driver front door shuts but its bent so rain comes in at the top. -Their quotes are double from other reputable owned auto shops.
Tiltons has worked on several of my vehicles over the last several years. They communicate to keep me updated on the repairs.
Tiltons does great work and stands behind their work. When I comparison shop, they are more expensive about 70% of the time, as much as 2x. But I know if they can get to my car, it will be done well.
Service was performed but result is unsafe to drive. After $650 spent my alignment was worse than when i brought it in. I was told to take it home and determine whether my front end was installed properly as he was unable to get it perfect even though that was what Jason promised when he called me Monday night…
Service was quick and thorough. They explained everything to me, and it all made sense. My brakes work great, now.
Everyone was very helpful. My car was repaired when they said it would be. Even though I made a mistake with my payment, Andy exceeded my expectations and took care of the problem. I will definitely use them again should the need arises.
Repairs done that day, and they had a courtesy car for me to use. Thank you
It is a pleasure to use Tilton’s for our car needs. They are friendly, responsive and fair in their pricing. I had a car repair need recently that was going to prevent me from making a work meeting and they told me to bring the car in that morning and they would have me back on the road in 30 minutes…that is service!
Since from the day the day my car was returned to myself from being stolen Tilton's has done everything to my from the battery to the tires and done a fantastic job .I wouldn't go anywhere else,I appreciate everyone at Tilton's Thank you guys
Family owned and operated, got my car in and out in a few days with repairs to my brakes and hub bearings. Fantastic communication about work needed, recommended, and the pricing of such. Will only take my car here in the future.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 148 | — |
| General repairs & maintenance | 87 | — |
| Tires | 71 | — |
| Brakes | 58 | — |
| Auto maintenance | 41 | — |
| Steering & suspension repair | 36 | — |
| Wheel alignment | 35 | — |
| Auto engine diagnostic | 33 | — |
