How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%98+13.9Replies to reviews 7%65+4.6Craft & service penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORETiltons Automotive Service
Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,008 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Tiltons Automotive Service for 8 kinds of job.
Tiltons Automotive Service for steering & suspension repair
Clear ✕All 36 Google reviews tagged “Steering & suspension repair” · showing 20
Tiltons is great. They fix things the dealership couldn’t couldn’t even fix.
This was the first time I used Tiltons. Very friendly staff, excellent work, met all my expectations. I will only use Tiltons for my service.
I initially reviewed Tiltons a 5 star after spending nearly 4k on my car for multiple services and repairs, until I realized their work is garbage. The people working there, even the owner Chris, are unhelpful, unfriendly and incompetent. Services since my inistial 5 star includes: My rear brakes replaced multiple…
Tilton's is great! I've been going here for years, both with my Subaru and with our fleet of tree care Ford trucks. The team at Tilton's takes great care of us, solving our problems quickly so we can continue our work. The quality of the work and the service provided is always outstanding. No need to shop around if…
I have visited Tiltons nearly 8 times just this year. My car got a full engine and transmission replacement from another mechanic and it went a bit south, I took it to Tiltons to help me workout the kinks. They were absolutely amazing. The new engine came with a warranty and they made all the calls to them and I…
Wonderful service. Very polite and would recommend to anyone! Definitely coming back!
Tilton's team has exceeded my expectations, my car has been fixed properly by a qualified and expert team, I liked how Dan and Matt were able to clear out any doubts I had. I encourage anyone looking for professional service to trust Them. Very pleasant visit
I have used Tiltons for 15+ years, servicing over 13 different cars in our family, with every conceivable maintenance/repair issue. The constants have been experienced and talented technicians, state-of-the-art equipment, responsiveness, and competitive pricing. Tiltons is 35 yr old family run businesses where the…
Great communication and great service.
Once again, Tiltons came through for us! Turn around time and communication were awesome. Can't wait to see the new building!
I’ve been bringing my family’s cars to Tiltons for 20 plus years. Andy and his team have also been thorough with diagnosis, upfront with estimates and get the repair or maintenance done right. Bottom line-you can count on Tiltons. From a longtime extremely satisfied customer.
The staff are knowledgeable and very responsive. We arrived from out of town one evening with significant suspension problems and they were able to squeeze us into their schedule the next day as well as complete the repair so we could continue our trip. They have reasonable prices and made recommendations for…
They did a great job! Did exactly what I asked for and helped me with problem solving so I could complete my project.
10/10 experience, their prices seem reasonable and the people are so friendly I'd be willing to pay a bit more just for the customer service. I wish I could remember either person's name but they fixed my car fast and let me know about something else they had found that I decided not to have fixed. Will be going…
Professional and courteous staff. Management really cares about their clients. I’ll be spending lots of money here as the quality and integrity is beyond expectations.
They did a great job on my car. Very honest and on time👌They make sure I had a ride for work while My car was getting fixed.🙏
I have been going to Tilton’s for the last 5 years after years of using other Auto Repair shops. I’m so glad that I made the switch to Tilton’s. Jason, Andy and the entire team give incredible service and I always know ahead of time what I’ll be paying. I’d recommend Tilton’s to anyone needing Auto Repairs!
They are professional, courteous, realize society's needs for services renderred, good location as needed I will return....
-Two times I had to go back after repairs were made in the past year. -Honda Fit loner vehicles driver front door shuts but its bent so rain comes in at the top. -Their quotes are double from other reputable owned auto shops.
Service was performed but result is unsafe to drive. After $650 spent my alignment was worse than when i brought it in. I was told to take it home and determine whether my front end was installed properly as he was unable to get it perfect even though that was what Jason promised when he called me Monday night…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 148 | — |
| General repairs & maintenance | 87 | — |
| Tires | 71 | — |
| Brakes | 58 | — |
| Auto maintenance | 41 | — |
| Steering & suspension repair | 36 | — |
| Wheel alignment | 35 | — |
| Auto engine diagnostic | 33 | — |
