How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORETim's Quality Car Care
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 617 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Tim's Quality Car Care for 8 kinds of job.
Tim's Quality Car Care for air & cabin filter replacement
Clear ✕All 48 Google reviews tagged “Air & cabin filter replacement” · showing 20
They are wonderful, very professional, trustworthy, and gives their best to get the job done as soon as possible. I recommend them to anyone. I have been going to them for years.
Great place. Quick service. Diagnostics reports are easy to understand. Friendly team with strong technical communication skills. Highly suggest!
Had a terrific experience at Tim's. They explained the problem with my car so I could understand. They gave me confidence that the repair would be done correctly.
These guys are excellent. I just feel so confident every time they fix my car, they just know engines. I replaced a battery thru auto zone which was such a mistake. It caused problems with my key fob. In Monday, Tim’s replaced that awful battery and calibrated it and now everything is working fine.
Great customer service!
Tim’s Quality Automotive Care team provides excellent service!
I've dropped off friends here for years to pick up their vehicles after getting serviced. They have all raved about Tim's. I was in the market for a used car and took one for an inspection. Tim was extremely knowledgeable and gave me good, solid info including some recommendations on makes and models he would…
Simply the best car service specialists in the city! I first learned of this business when i sent my partner to them to get her car fixed. When i brought the car Nick, one of the co-owners, rode with me first to assess my car issue. We chatted and he shared some of the history of this New Orleans family owned…
Diagnosis and documentation ; superior Great location in mid city. My kind of place
They were great to work with and trustworthy. Brought one car in and once they realized a dealership was the only place able to service the specific need (something to do with programming the computer), they did not even charge for the diagnostic. Brought another car for routine maintenance and loved how you could…
Honestly, they were what I would want in someone taking care of my vehicles. They were honest, willing to work with you on whats most important to fix. They communicated perfectly and pricing was pretty fair for what we had done. Also had a crazy request on a sound on my car and they went above and beyond to find…
The whole team was fantastic. From the time I dropped the car to getting my car back. I would highly recommend to all my friend. Nick was ammmmmazing
I've had three services with Tim's and they always go above and beyond. As someone who knows next to nothing about cars, they always make sure I understand what is needed and why. Additionally, they are honest in letting me know what services I can wait on or aren't necessary at the moment, which is great for my…
Great people! Easy to talk to. Helped me prioritize the repairs needed to my truck and they didn’t shame me for not getting everything done sooner. (Also, they gave me some gourds as a gift! Can’t beat that!)
Allays conscious of our budget, they spread out repairs with a concentration on safety and long term care of the vehicle
The gentleman working on my Tesla Model Y knew more about than Tesla’s own people did! Outstanding service and extremely knowledgeable will be bring my car here from now on.
Outstanding service. Exceptional experience by all technicians. Highest recommendation.
We have been going to Tim's for 20+ yrs. Never had a problem. Always courteous, professional and friendly service. Would recommend with highest praise! Jeff & Linda Green Metairie
Very professional,quick response. They did a really good job servicing my truck. Will definitely go back
It's never fun to have to bring your car in to be serviced but Brian at Tim's Quality Car Care made it as pleasant as possible. He listened to all of my concerns. They provided me with an online list of all of my car's issues, rating them from urgent to non-urgent. After going over all of them individually I was…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 64 | — |
| General repairs & maintenance | 63 | — |
| Tires | 49 | — |
| Air & cabin filter replacement | 46 | — |
| Vehicle Inspection | 43 | — |
| Tire rotations | 33 | — |
| Brakes | 29 | — |
| Auto engine diagnostic | 27 | — |
