How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORETim's Quality Car Care
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 617 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Tim's Quality Car Care for 8 kinds of job.
Tim's Quality Car Care for brakes
Clear ✕All 29 Google reviews tagged “Brakes”
Communicative, honest and professional
The hype is true people! I have been to many shops around the city and always felt like I was getting ripped off or couldn’t trust what they told me. The team at Tim’s immediately put me at ease and took the time to answer my questions and explain the work to me. They went above and beyond to find a creative fix to…
Great place. Quick service. Diagnostics reports are easy to understand. Friendly team with strong technical communication skills. Highly suggest!
Friendly, fast, and reasonably priced. The quality of their work and incredible service of their staff speaks for itself. Go here and get it done right the first time!
They were great to work with and trustworthy. Brought one car in and once they realized a dealership was the only place able to service the specific need (something to do with programming the computer), they did not even charge for the diagnostic. Brought another car for routine maintenance and loved how you could…
Great and fast service! Would recommend
Very happy first time customer with Tim’s team! Great crew and very thorough professional work. Explained everything they found and detailed the work done on the invoice. I’ll be back in the spring!
My experience at Tim’s was excellent in every way possible. Brian, the Service Adviser, went through item by item of the numerous issues revealed by the Digital Vehicle Inspection of my 2004 Toyota Pre Runner that has 213, 920 miles. He assisted me with prioritizing the issues and working out a plan to address them.…
Great personalized service with reasonable recommendations on keeping your automobile in working order.
Great work and customer service! The best auto service that I've ever experienced!
Always excellent service. Also, the place is so clean unlike many auto service centers. Their computer inspection provides a written report which is helpful. Staff has been there for years.
Tim's is the best!!! I've been bringing my cars to them for years. They're always very professional and customer satisfaction is their main goal.
Tim’s is amazing! Before doing any work on my car, they checked to see if the work needed was under warranty. They found several things that I could get done for free elsewhere with warranties I had, so they saved me thousands of dollars they could have charged me to do the work themselves, and suggested I get those…
Got some extensive work done to my vehicle. Great communication, thorough approach, took care of everything in record time. Highly recommend!
I am very particular about my vehicle maintenance. We started using Tim's in 2018 and have been very pleased with the quality of work. They are very thorough in diagnosing issues and always provide a "snapshot" of the total vehicle condition which helps us plan and budget for upcoming maintenance and repairs. Tim's…
We've been going to Tim's for years and years. We have vowed to drive our cars til we can't anymore. Tim's is keeping both our cars happy and healthy for the last umpteen years. I wouldn't go anywhere else. I have to admit that I got tired of clicking all the services they have performed for our cars over the…
These guys are pros! The reports they make available to you include pics with arrows that point out problem areas. They label them red, yellow, and green so you can prioritize what’s actually needed and how soon. 100% recommend.
Tim's Quality Car Care is fair, prompt and great with communication. We would recommend him to anyone looking for quality car care.
Tim’s was the best experience I’ve had at any auto repair shop. These guys are super friendly and helpful. They walk you through everything that needs to be done and communicate with you constantly before any work is done. Nick took great care of my wife’s car and had it fixed faster than we expected. These guys are…
Excellent service and amazing people that are fair and honest. They care for your car as you would your own child. I am a customer for life.
I’ve used Tim’s for multiple vehicles and really appreciate the work that they do! Both of my vehicles have a detailed diagnostic from Tim’s that we went through together and were able to prioritize projects and create a plan going forward. I have been satisfied with all of the work so far. They make an effort to…
We set up an appointment online for the service which was completed on time!
I don't enjoy taking my car to get repairs but when we do, we use Tim's. They will inspect your car each visit and advise on other repairs that are needed but do not force them on you. When they are done you defiantly do not feel like they took you for a ride. Great value
Tim's uses a program to identify the health of every part of your car with notes and photos. They send this to you to review before calling to discuss what repairs/maintenance are needed. This gives you time to understand the issues better than just a phone call. It also allows you to understand what needs immediate…
Tim's is fantastic. They performed thorough diagnostics and emailed pictures and recommended repairs to me. I was able to talk directly with the mechanic about what to do or not, and they had my car ready to go the next day. They are very professional and trustworthy. Their customer service is outstanding.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 64 | — |
| General repairs & maintenance | 63 | — |
| Tires | 49 | — |
| Air & cabin filter replacement | 46 | — |
| Vehicle Inspection | 43 | — |
| Tire rotations | 33 | — |
| Brakes | 29 | — |
| Auto engine diagnostic | 27 | — |
