How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORETim's Quality Car Care
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 617 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Tim's Quality Car Care for 8 kinds of job.
Tim's Quality Car Care for general repairs & maintenance
Clear ✕All 63 Google reviews tagged “General repairs & maintenance” · showing 20
Wow! The best car repair services I have ever had. The level of expertise blew my mind! Along with the attention to detail, responsiveness to my concerns, transparency and honesty!
Great place. Quick service. Diagnostics reports are easy to understand. Friendly team with strong technical communication skills. Highly suggest!
Had a terrific experience at Tim's. They explained the problem with my car so I could understand. They gave me confidence that the repair would be done correctly.
Great customer service!
Friendly, fast, and reasonably priced. The quality of their work and incredible service of their staff speaks for itself. Go here and get it done right the first time!
Great service, reasonable price
I've dropped off friends here for years to pick up their vehicles after getting serviced. They have all raved about Tim's. I was in the market for a used car and took one for an inspection. Tim was extremely knowledgeable and gave me good, solid info including some recommendations on makes and models he would…
Simply the best car service specialists in the city! I first learned of this business when i sent my partner to them to get her car fixed. When i brought the car Nick, one of the co-owners, rode with me first to assess my car issue. We chatted and he shared some of the history of this New Orleans family owned…
They were great to work with and trustworthy. Brought one car in and once they realized a dealership was the only place able to service the specific need (something to do with programming the computer), they did not even charge for the diagnostic. Brought another car for routine maintenance and loved how you could…
Honestly, they were what I would want in someone taking care of my vehicles. They were honest, willing to work with you on whats most important to fix. They communicated perfectly and pricing was pretty fair for what we had done. Also had a crazy request on a sound on my car and they went above and beyond to find…
Very friendly people and good service. They always send me thank you cards after I get my car serviced.
I recently had my vehicle serviced at Tims Quality Car Care, and I couldn’t be happier with the experience! From start to finish, the team was professional, friendly, and incredibly knowledgeable. They took the time to explain everything clearly and made sure I understood the work that needed to be done. The…
One of the things that make your life easier is having a mechanic who you trust. These folks do good work and stand behind it. The are keeping my 20 year old Element running great!
I've had three services with Tim's and they always go above and beyond. As someone who knows next to nothing about cars, they always make sure I understand what is needed and why. Additionally, they are honest in letting me know what services I can wait on or aren't necessary at the moment, which is great for my…
A great job, every single time. Tim and his team are the best in the area. Reliable, kind, trustworthy, and personable. They take the anxiety out of car repairs, because of the peace of mind that they provide. I’ve been taking my automobiles to Tim’s dating back to 2008, and can’t recommend them highly enough.
Great people! Easy to talk to. Helped me prioritize the repairs needed to my truck and they didn’t shame me for not getting everything done sooner. (Also, they gave me some gourds as a gift! Can’t beat that!)
Allays conscious of our budget, they spread out repairs with a concentration on safety and long term care of the vehicle
Outstanding service. Exceptional experience by all technicians. Highest recommendation.
We have been going to Tim's for 20+ yrs. Never had a problem. Always courteous, professional and friendly service. Would recommend with highest praise! Jeff & Linda Green Metairie
Everyone I encountered at Tim’s from start to finish was super easy, fair, responsive, friendly - I’d been avoiding getting my car worked on for weeks because everywhere else was not like that. What a gem! I’ll be going here from now on :).
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 64 | — |
| General repairs & maintenance | 63 | — |
| Tires | 49 | — |
| Air & cabin filter replacement | 46 | — |
| Vehicle Inspection | 43 | — |
| Tire rotations | 33 | — |
| Brakes | 29 | — |
| Auto engine diagnostic | 27 | — |
