How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORETim's Quality Car Care
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 617 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Tim's Quality Car Care for 8 kinds of job.
Tim's Quality Car Care for general repairs & maintenance
Clear ✕All 63 Google reviews tagged “General repairs & maintenance” · showing 40
Wow! The best car repair services I have ever had. The level of expertise blew my mind! Along with the attention to detail, responsiveness to my concerns, transparency and honesty!
Great place. Quick service. Diagnostics reports are easy to understand. Friendly team with strong technical communication skills. Highly suggest!
Had a terrific experience at Tim's. They explained the problem with my car so I could understand. They gave me confidence that the repair would be done correctly.
Great customer service!
Friendly, fast, and reasonably priced. The quality of their work and incredible service of their staff speaks for itself. Go here and get it done right the first time!
Great service, reasonable price
I've dropped off friends here for years to pick up their vehicles after getting serviced. They have all raved about Tim's. I was in the market for a used car and took one for an inspection. Tim was extremely knowledgeable and gave me good, solid info including some recommendations on makes and models he would…
Simply the best car service specialists in the city! I first learned of this business when i sent my partner to them to get her car fixed. When i brought the car Nick, one of the co-owners, rode with me first to assess my car issue. We chatted and he shared some of the history of this New Orleans family owned…
They were great to work with and trustworthy. Brought one car in and once they realized a dealership was the only place able to service the specific need (something to do with programming the computer), they did not even charge for the diagnostic. Brought another car for routine maintenance and loved how you could…
Honestly, they were what I would want in someone taking care of my vehicles. They were honest, willing to work with you on whats most important to fix. They communicated perfectly and pricing was pretty fair for what we had done. Also had a crazy request on a sound on my car and they went above and beyond to find…
Very friendly people and good service. They always send me thank you cards after I get my car serviced.
I recently had my vehicle serviced at Tims Quality Car Care, and I couldn’t be happier with the experience! From start to finish, the team was professional, friendly, and incredibly knowledgeable. They took the time to explain everything clearly and made sure I understood the work that needed to be done. The…
One of the things that make your life easier is having a mechanic who you trust. These folks do good work and stand behind it. The are keeping my 20 year old Element running great!
I've had three services with Tim's and they always go above and beyond. As someone who knows next to nothing about cars, they always make sure I understand what is needed and why. Additionally, they are honest in letting me know what services I can wait on or aren't necessary at the moment, which is great for my…
A great job, every single time. Tim and his team are the best in the area. Reliable, kind, trustworthy, and personable. They take the anxiety out of car repairs, because of the peace of mind that they provide. I’ve been taking my automobiles to Tim’s dating back to 2008, and can’t recommend them highly enough.
Great people! Easy to talk to. Helped me prioritize the repairs needed to my truck and they didn’t shame me for not getting everything done sooner. (Also, they gave me some gourds as a gift! Can’t beat that!)
Allays conscious of our budget, they spread out repairs with a concentration on safety and long term care of the vehicle
Outstanding service. Exceptional experience by all technicians. Highest recommendation.
We have been going to Tim's for 20+ yrs. Never had a problem. Always courteous, professional and friendly service. Would recommend with highest praise! Jeff & Linda Green Metairie
Everyone I encountered at Tim’s from start to finish was super easy, fair, responsive, friendly - I’d been avoiding getting my car worked on for weeks because everywhere else was not like that. What a gem! I’ll be going here from now on :).
My experience at Tim’s was excellent in every way possible. Brian, the Service Adviser, went through item by item of the numerous issues revealed by the Digital Vehicle Inspection of my 2004 Toyota Pre Runner that has 213, 920 miles. He assisted me with prioritizing the issues and working out a plan to address them.…
Very professional,quick response. They did a really good job servicing my truck. Will definitely go back
I have been a Customer of Tim for 30 plus years (original Salcedo st site) the owners take excellent care of my vehicle's . I have had probably 6 cars over this period of time and they keep all in excellent running condition. AT one time I traveled a lot and they always inspected my cars keeping in mind that I…
Great personalized service with reasonable recommendations on keeping your automobile in working order.
Incredibly friendly & honest people. The work was completed on time & was less than quoted!
Great work and customer service! The best auto service that I've ever experienced!
Always a great experience with these guys. Good quality service. These guys know their stuff. Definitely would recommend them for any services.
Great customer service experience!
Very professional and courteous! Prompt service with excellent quality workmanship.
Excellent service attention to details. Easy to work with and understands customers concerns.
Outstanding service. Best experience I’ve ever had with a auto repair. The Digital Inspection Report documented what services were performed and clearly communicated issues that needed addressed. The staff did a great job communicating the scope of repair needed and talked me through options of what they recommended…
I took my Jeep Wrangler to Tim's to diagnose what I thought was a small leak problem and for a general tune up. At drop-off I explained to the technician that our family was outgrowing the Jeep, but that we wanted to get it in better running order to hopefully keep it for another year. Unfortunately, their…
Very helpful, quick diagnostic of road safety concerns for my 2ns gen Toyota prius with ~190k miles on it. Fixed key issues and gave a full list of recommended preventative maintenance.
Tim’s Quality Car Care met all of my expectations and is the STANDARD when it comes to service work. I took my vehicle in for a pre-buy inspection and had them service needs that were discovered. They communicate every step of the way and their diagnostic system makes it easy to identify what they’re looking at when…
Super friendly and thorough neighborhood shop. They walk you through every detail and show you photos of the issues with your vehicle. High quality, honest service and a courtesy shuttle for your convenience!
Their customer service goes well above and beyond expectations, and their pick up/drop-off service is especially helpful to me. My interactions with Tim, Nick, and Brian have always been very positive. These guys seem to love what they do and take pride in their skills and professionalism. They’re also fun to talk with! I highly recommend their services.
Tim’s is amazing! Before doing any work on my car, they checked to see if the work needed was under warranty. They found several things that I could get done for free elsewhere with warranties I had, so they saved me thousands of dollars they could have charged me to do the work themselves, and suggested I get those…
Tim's does something I've never seen at any other auto shop. They do a very thorough inspection of the car (that's not unusual). The unique part is the report they generate includes pictures so you can see exactly what they are talking about in the report. They use a color rating system; Green: all good Yellow:…
We've been going to Tim's for years and years. We have vowed to drive our cars til we can't anymore. Tim's is keeping both our cars happy and healthy for the last umpteen years. I wouldn't go anywhere else. I have to admit that I got tired of clicking all the services they have performed for our cars over the…
I generally don’t like bringing my Jeep in for service because it’s a hassle to schedule an appointment within a reasonable time frame and they only service whatever is wrong with the vehicle. The guys at Tim’s do things differently. I was able to get my Jeep in after the weekend, and they did probably them most…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 64 | — |
| General repairs & maintenance | 63 | — |
| Tires | 49 | — |
| Air & cabin filter replacement | 46 | — |
| Vehicle Inspection | 43 | — |
| Tire rotations | 33 | — |
| Brakes | 29 | — |
| Auto engine diagnostic | 27 | — |
