How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORETim's Quality Car Care
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 617 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Tim's Quality Car Care for 8 kinds of job.
Tim's Quality Car Care for steering & suspension repair
Clear ✕All 21 Google reviews tagged “Steering & suspension repair” · showing 20
Wow! The best car repair services I have ever had. The level of expertise blew my mind! Along with the attention to detail, responsiveness to my concerns, transparency and honesty!
Tim’s Quality Automotive Care team provides excellent service!
Honestly, they were what I would want in someone taking care of my vehicles. They were honest, willing to work with you on whats most important to fix. They communicated perfectly and pricing was pretty fair for what we had done. Also had a crazy request on a sound on my car and they went above and beyond to find…
Very friendly people and good service. They always send me thank you cards after I get my car serviced.
One of the things that make your life easier is having a mechanic who you trust. These folks do good work and stand behind it. The are keeping my 20 year old Element running great!
Allays conscious of our budget, they spread out repairs with a concentration on safety and long term care of the vehicle
I was hearing some Strange noises from my 2015 Nissan Altima and wanted to take my car to a place that I didn’t feel would pressure me or rip me off. Tim’s was the perfect choice. From scheduling my appoint with Katie and being told up front everything they would do to taking a drive with Nick so he could hear the…
My experience at Tim’s was excellent in every way possible. Brian, the Service Adviser, went through item by item of the numerous issues revealed by the Digital Vehicle Inspection of my 2004 Toyota Pre Runner that has 213, 920 miles. He assisted me with prioritizing the issues and working out a plan to address them.…
Nick is great. He went over the truck and what it needed with me. He worked with me on making adjustments that I needed because of budget. They got it back to me when they said it would be available. I am very satisfied and will tell my friends.
I have been using Tim's Quality Care services since about 2018. What I like most about their service is their professionalism. They are upfront with the repairs that your car requires. I am never concerned about being taken advantage of or pushed towards repairs I don't need. It's 2024 and I am still extremely pleased with their services:)
Always a great experience with these guys. Good quality service. These guys know their stuff. Definitely would recommend them for any services.
Outstanding service. Best experience I’ve ever had with a auto repair. The Digital Inspection Report documented what services were performed and clearly communicated issues that needed addressed. The staff did a great job communicating the scope of repair needed and talked me through options of what they recommended…
I took my Jeep Wrangler to Tim's to diagnose what I thought was a small leak problem and for a general tune up. At drop-off I explained to the technician that our family was outgrowing the Jeep, but that we wanted to get it in better running order to hopefully keep it for another year. Unfortunately, their…
I scheduled an appointment online which was easy. They emailed me the next morning and let me drop off my car. I was nervous because I was leaving for vacation and being a Woman we get trampled on by the car repair shops but I did not feel like that at all. They sent me pictures of what a part should look like…
These people truly care about their customers. Nick took me for a test drive in my car to diagnoise the problem and the first question he asked was " How much longer are you keeping the car and what are your goals for it". I only plan on having it for no more than another year and just wanted it safe for my wife to…
I am very particular about my vehicle maintenance. We started using Tim's in 2018 and have been very pleased with the quality of work. They are very thorough in diagnosing issues and always provide a "snapshot" of the total vehicle condition which helps us plan and budget for upcoming maintenance and repairs. Tim's…
We've been going to Tim's for years and years. We have vowed to drive our cars til we can't anymore. Tim's is keeping both our cars happy and healthy for the last umpteen years. I wouldn't go anywhere else. I have to admit that I got tired of clicking all the services they have performed for our cars over the…
These guys are awesome ! I drive 200-300 miles a day for uber/lyft and have used Tim's for oil changes and full inspections every 5,000 miles. They are attentive to my concerns, follow through, call me with questions, extremely knowledgeable, and let me know when the car is ready. How many times have you had to…
Excellent service and amazing people that are fair and honest. They care for your car as you would your own child. I am a customer for life.
Tim's uses a program to identify the health of every part of your car with notes and photos. They send this to you to review before calling to discuss what repairs/maintenance are needed. This gives you time to understand the issues better than just a phone call. It also allows you to understand what needs immediate…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 64 | — |
| General repairs & maintenance | 63 | — |
| Tires | 49 | — |
| Air & cabin filter replacement | 46 | — |
| Vehicle Inspection | 43 | — |
| Tire rotations | 33 | — |
| Brakes | 29 | — |
| Auto engine diagnostic | 27 | — |
