How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORETim's Quality Car Care
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 617 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Tim's Quality Car Care for 8 kinds of job.
Tim's Quality Car Care for vehicle inspection
Clear ✕All 43 Google reviews tagged “Vehicle Inspection”
The hype is true people! I have been to many shops around the city and always felt like I was getting ripped off or couldn’t trust what they told me. The team at Tim’s immediately put me at ease and took the time to answer my questions and explain the work to me. They went above and beyond to find a creative fix to…
Great place. Quick service. Diagnostics reports are easy to understand. Friendly team with strong technical communication skills. Highly suggest!
Quality auto shop! Transparent with what was going on with my car and feel like I can give them a call or take my car into them whenever I am having an issue with my car. Highly recommend!
Great service, reasonable price
I've dropped off friends here for years to pick up their vehicles after getting serviced. They have all raved about Tim's. I was in the market for a used car and took one for an inspection. Tim was extremely knowledgeable and gave me good, solid info including some recommendations on makes and models he would…
Simply the best car service specialists in the city! I first learned of this business when i sent my partner to them to get her car fixed. When i brought the car Nick, one of the co-owners, rode with me first to assess my car issue. We chatted and he shared some of the history of this New Orleans family owned…
Diagnosis and documentation ; superior Great location in mid city. My kind of place
Very friendly people and good service. They always send me thank you cards after I get my car serviced.
Tim’s Quality Car Care is the best! Thank you for the fast, quality repairs. I’ll definitely keep coming back.
I recently had my vehicle serviced at Tims Quality Car Care, and I couldn’t be happier with the experience! From start to finish, the team was professional, friendly, and incredibly knowledgeable. They took the time to explain everything clearly and made sure I understood the work that needed to be done. The…
Awesome team
The folks at Tim's are top notch: always friendly, understanding of your individual needs and circumstances, and they listen. They give you straight-up answers. Thanks for the great experience!
Very happy first time customer with Tim’s team! Great crew and very thorough professional work. Explained everything they found and detailed the work done on the invoice. I’ll be back in the spring!
The gentleman working on my Tesla Model Y knew more about than Tesla’s own people did! Outstanding service and extremely knowledgeable will be bring my car here from now on.
I was hearing some Strange noises from my 2015 Nissan Altima and wanted to take my car to a place that I didn’t feel would pressure me or rip me off. Tim’s was the perfect choice. From scheduling my appoint with Katie and being told up front everything they would do to taking a drive with Nick so he could hear the…
Everyone I encountered at Tim’s from start to finish was super easy, fair, responsive, friendly - I’d been avoiding getting my car worked on for weeks because everywhere else was not like that. What a gem! I’ll be going here from now on :).
My experience at Tim’s was excellent in every way possible. Brian, the Service Adviser, went through item by item of the numerous issues revealed by the Digital Vehicle Inspection of my 2004 Toyota Pre Runner that has 213, 920 miles. He assisted me with prioritizing the issues and working out a plan to address them.…
Very professional,quick response. They did a really good job servicing my truck. Will definitely go back
It's never fun to have to bring your car in to be serviced but Brian at Tim's Quality Car Care made it as pleasant as possible. He listened to all of my concerns. They provided me with an online list of all of my car's issues, rating them from urgent to non-urgent. After going over all of them individually I was…
Tim’s consistently offers the best experience I have ever had dealing with car repairs. The staff and technicians there were great with communicating the issues for repair and prioritizing what needed to be done. It was easy to set up an appointment online, and the time frame for the repair was very convenient as…
Incredibly friendly & honest people. The work was completed on time & was less than quoted!
Tim's Quality is - quality, reliable, personable - including flexible scheduling, good communication, good drop-off and check-in system - all at a very fair price. Tim Sullivan
Such a great place. Very up to date shop and equipment.Mechanics have been there a long time so they are very experienced. Excellent!
Great work and customer service! The best auto service that I've ever experienced!
Very lovely people to deal with. They were thorough with my car inspection and explained the details so that even this non-car person could understand. They were able to get me in quickly, too! Tim’s came highly recommended by a friend who teaches automotive stuff. I could see why.
Always excellent service. Also, the place is so clean unlike many auto service centers. Their computer inspection provides a written report which is helpful. Staff has been there for years.
Great customer service experience!
Tim's is the best!!! I've been bringing my cars to them for years. They're always very professional and customer satisfaction is their main goal.
Very professional and courteous! Prompt service with excellent quality workmanship.
Always courteous. Sends you a digital inspection including points passed, points non urgent and points urgent. Willing to explain all needed repairs and options. Family owned
Outstanding service. Best experience I’ve ever had with a auto repair. The Digital Inspection Report documented what services were performed and clearly communicated issues that needed addressed. The staff did a great job communicating the scope of repair needed and talked me through options of what they recommended…
I took my Jeep Wrangler to Tim's to diagnose what I thought was a small leak problem and for a general tune up. At drop-off I explained to the technician that our family was outgrowing the Jeep, but that we wanted to get it in better running order to hopefully keep it for another year. Unfortunately, their…
Very helpful, quick diagnostic of road safety concerns for my 2ns gen Toyota prius with ~190k miles on it. Fixed key issues and gave a full list of recommended preventative maintenance.
Great experience!! They sent a comprehensive report on the condition of my car just a few hours after I dropped it off, and gave me different options for repair. It was quick and easy, and the guys were really kind. 10/10!
Tim’s Quality Car Care met all of my expectations and is the STANDARD when it comes to service work. I took my vehicle in for a pre-buy inspection and had them service needs that were discovered. They communicate every step of the way and their diagnostic system makes it easy to identify what they’re looking at when…
Their customer service goes well above and beyond expectations, and their pick up/drop-off service is especially helpful to me. My interactions with Tim, Nick, and Brian have always been very positive. These guys seem to love what they do and take pride in their skills and professionalism. They’re also fun to talk with! I highly recommend their services.
Great place! Wish I had followed my friend Marie D’s advice and brought my car in years ago!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 64 | — |
| General repairs & maintenance | 63 | — |
| Tires | 49 | — |
| Air & cabin filter replacement | 46 | — |
| Vehicle Inspection | 43 | — |
| Tire rotations | 33 | — |
| Brakes | 29 | — |
| Auto engine diagnostic | 27 | — |
