Experts Reviews · Company report
Tim's Quality Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Tim's Quality Car Care

New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 617 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tim's Quality Car Care is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tim's Quality Car Care is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tim's Quality Car Care is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tim's Quality Car Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tim's Quality Car Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tim's Quality Car Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Tim's Quality Car Care for 8 kinds of job.

Tim's Quality Car Care for wiper blade installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Wiper blade installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 25

All 17 Google reviews tagged “Wiper blade installation”

Stephen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great personalized service with reasonable recommendations on keeping your automobile in working order.

Auto body & trim repairAir & cabin filter replacementTires
ThomasLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nick is great. He went over the truck and what it needed with me. He worked with me on making adjustments that I needed because of budget. They got it back to me when they said it would be available. I am very satisfied and will tell my friends.

Air & cabin filter replacementSteering & suspension repairWiper blade installation
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tim's Quality is - quality, reliable, personable - including flexible scheduling, good communication, good drop-off and check-in system - all at a very fair price. Tim Sullivan

Air & cabin filter replacementWiper blade installationOil change
Danny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great work and customer service! The best auto service that I've ever experienced!

Auto maintenanceBatteryBrakes
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Always excellent service. Also, the place is so clean unlike many auto service centers. Their computer inspection provides a written report which is helpful. Staff has been there for years.

Auto brake repairAuto brake replacementBrakes
rebeccaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service experience!

Air & cabin filter replacementAuto maintenanceAuto tire replacement
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service. Best experience I’ve ever had with a auto repair. The Digital Inspection Report documented what services were performed and clearly communicated issues that needed addressed. The staff did a great job communicating the scope of repair needed and talked me through options of what they recommended…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
D7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Their customer service goes well above and beyond expectations, and their pick up/drop-off service is especially helpful to me. My interactions with Tim, Nick, and Brian have always been very positive. These guys seem to love what they do and take pride in their skills and professionalism. They’re also fun to talk with! I highly recommend their services.

Air & cabin filter replacementGeneral repairs & maintenanceWiper blade installation+ Punctuality+ Quality+ Professionalism
Adam12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service! Love the shuttle! Reliable and honest team of knowledgeable mechanics.

Air & cabin filter replacementAir conditioningAuto engine diagnostic
kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They gave me a thorough description of the status of my vehicle with repairs necessary now, and those which will be coming later. No pressure to do unnecessary repairs.

BatteryWiper blade installationOil change
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We've been going to Tim's for years and years. We have vowed to drive our cars til we can't anymore. Tim's is keeping both our cars happy and healthy for the last umpteen years. I wouldn't go anywhere else. I have to admit that I got tired of clicking all the services they have performed for our cars over the…

Air & cabin filter replacementBatteryBrake service & repair
Brooke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I brought my car in to have my oil pan replaced. Tim’s Quality Car Care ran a full inspection on my car and preformed all necessary maintenance very quickly. Very professional, friendly service!

Air & cabin filter replacementGeneral repairs & maintenanceWiper blade installation+ Punctuality+ Quality+ Professionalism
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Tim's Quality Car Care is fair, prompt and great with communication. We would recommend him to anyone looking for quality car care.

BrakesAir conditioningAuto engine diagnostic
JarodLocal Guide · 152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service and amazing people that are fair and honest. They care for your car as you would your own child. I am a customer for life.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I don't enjoy taking my car to get repairs but when we do, we use Tim's. They will inspect your car each visit and advise on other repairs that are needed but do not force them on you. When they are done you defiantly do not feel like they took you for a ride. Great value

A/C installation & repairBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Freddye10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
William4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryElectrical

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 0%Not sure 6%

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