iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 78 tire shopsiPosition by Experts Score among all companies we track in this category. · better than 99%
5.0★★★★★133 Google reviews · 13 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tims Treads five stars based on 133 reviews, highlighting fast service, fair pricing, and honest recommendations without aggressive upselling. Customers frequently mention quick turnaround times, ranging from under an hour to same-day appointments, and note that the shop handles tire repairs, replacements, and alignments efficiently. The consistent availability of specific tire models and helpful communication regarding vehicle needs are also common themes in the feedback.
Google rating: 5.0 out of 5 from 133 reviews (99% five-star).
Reviews on this page: 133 Google reviews (107 with written comments, 5 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 1, 2026.
Service: Tire Shop serving Novato, California.
Data from Google, last updated October 25, 2026.
Score profile vs other tire shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Tims TreadsTire Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tims Treads: 98/100 on this factor. Category median: 83.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tims Treads: 95/100 on this factor. Category median: 81.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tims Treads: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tims Treads: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 34.–
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Bar = this company · dark tick = category median.
Star ratings
133 Google reviews we collected
5.0of 5
5 stars13299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 107 written reviews
99%praise
Praise18399%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price556%
Reasonable444%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response4524%
Price & value4323%
Staff & attitude3217%
Quality & results2413%
Honesty & trust2312%
Would recommend169%
Communication21%
What customers talk about
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His team also caught that I needed an alignment and called in a favor to get me seen the same day.”
“He checked one of my tires for a slow leak and didn't charge for that, which I sincerely appreciate.”
“Their prices are very reasonable, and the service is nothing short of outstanding.”
“The team was professional, friendly, and took great care of me.”
“I’ve been a customer of Tim’s for many years and have always had a great experience.”
“It’s clear that they genuinely care about their customers, and it shows.”
“Highly recommend them to friends and anyone looking for great tire service!”
“He has had my loyalty for nearly ten years because he is honest in explaining what tires I need and even, on occasion, when I don’t need tires.”
People customers mention
Costco5 reviews
Tyler3 reviews
County3 reviews
Marin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tims Treads for 1 kind of job. Pick one to see what they paid and said.
DemyanLocal Guide · 235 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Excellent service! The team was professional, friendly, and took great care of me. I’m very happy with the experience and will definitely be coming back. Highly recommend them to friends and anyone looking for great tire service!
Great priceTires
Sophia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’ve been to Tim’s Treads twice now and it’s been such a pleasant experience. Such kind gentleman, replaced two of my flats now and happened to have spares of the exact tires I needed. I feel safe on the road now thanks to them! Highly recommend!
Great priceTires
PentonLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve been a customer of Tim’s for many years and have always had a great experience. Their prices are very reasonable, and the service is nothing short of outstanding. It’s clear that they genuinely care about their customers, and it shows.
Last week, I had a tire fail, and less than an hour after I called…
Rose9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am a first-time customer at Tim’s Treads. Tim got me in right away for a tire issue. Him and his staff were exceptionally kind. Recommend!
Reasonable priceTires
Kelly7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Tim's Treads is the real deal. Tim felt like a family friend from the moment I walked in, taking the time to walk me through the best tire options for my car instead of just upselling me. His team also caught that I needed an alignment and called in a favor to get me seen the same day. As a new car owner, I really…
NatalieLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Tim is just a genuinely good guy. I wouldn’t trust buying my tires elsewhere. A buddy had recommended him to me and I haven’t gone anywhere else since. Today I had an unfortunate situation where my brand new 3 week old car got a flat tire and Tim took excellent care of me. Thank you so much!
Excellent service! The team was professional, friendly, and took great care of me. I’m very happy with the experience and will definitely be coming back. Highly recommend them to friends and anyone looking for great tire service!
Price assessment: Great price
Services: Tires
Sophia Gougoumis6 reviewsiTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
I’ve been to Tim’s Treads twice now and it’s been such a pleasant experience. Such kind gentleman, replaced two of my flats now and happened to have spares of the exact tires I needed. I feel safe on the road now thanks to them! Highly recommend!
Price assessment: Great price
Services: Tires
Penton KTMLocal Guide · 25 reviewsiTotal number of Google reviews Penton has written across all businesses on Google Maps, not just this one.
I’ve been a customer of Tim’s for many years and have always had a great experience. Their prices are very reasonable, and the service is nothing short of outstanding. It’s clear that they genuinely care about their customers, and it shows.
Last week, I had a tire fail, and less than an hour after I called them—including the time it took me to drive there—I had two new tires installed and was back on the road. A special thanks to Tyler for taking such great care of me. This is exactly why I’ve continued to be a loyal customer for so many years. Highly recommended!
Rose Mendonca9 reviewsiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
Tim's Treads is the real deal. Tim felt like a family friend from the moment I walked in, taking the time to walk me through the best tire options for my car instead of just upselling me. His team also caught that I needed an alignment and called in a favor to get me seen the same day. As a new car owner, I really appreciated feeling looked after rather than just another customer. Highly recommend!
A. B.1 reviewiTotal number of Google reviews A. has written across all businesses on Google Maps, not just this one.
Tim is just a genuinely good guy. I wouldn’t trust buying my tires elsewhere. A buddy had recommended him to me and I haven’t gone anywhere else since. Today I had an unfortunate situation where my brand new 3 week old car got a flat tire and Tim took excellent care of me. Thank you so much!
judy waneLocal Guide · 241 reviewsiTotal number of Google reviews judy has written across all businesses on Google Maps, not just this one.
I rarely review businesses since life is busy... but I truly must sit and write some good about Tim's Treads. I've been a customer for around ten years or more and I would give six stars if I could. My original consult resulted in great tires that I could afford and which lasted amazingly long. Every time since has been just as excellent. Tim is a thoughtful salt-of-the earth kind of guy. He and his crew provide quick service and quality work. Just go there.
Services: Tires
Gabor NagyLocal Guide · 17 reviewsiTotal number of Google reviews Gabor has written across all businesses on Google Maps, not just this one.