Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the company for rapid response times, clear communication, and detailed explanations of repairs, noting that technicians often arrive promptly and provide honest diagnoses. Services include spring replacements, opener installations, and general repairs, with many reviewers highlighting fair pricing and professional conduct. However, several low-star reviews criticize high costs for standard spring work, a lack of follow-up on failed repairs, and perceived pressure to purchase expensive replacements over minor fixes.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
2,019 Google reviews we collected
Phrases our text analysis found in 1,641 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,641 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Within minutes I had an appointment for a technician to arrive to my home in 3 hrs.”
“4 stars due to lack of communication that the service would be delayed past the scheduled timeframe.”
“He was well spoken, had great manners and was very knowledgeable.”
“Bryan did an awesome job and my garage door works and sounds smoother than it had in a week or so.”
“This company has horrible people working.”
“I highly recommend Bryan London and Tip Tops Garage Door Service.”
“Avoid this place unless it's an absolute emergency.”
“There is a service fee for having a technician come out, but the speed and efficiency made it worth it.”
“The absolute biggest sham and ripoff place i've ever seen in my entire life.”
“Service technician was very knowledgeable and explained everything to me in detail”
“They sent someone out within 20 minutes of my call, and Bryan was able to open the garage, provide an honest diagnosis, and get me a new set of keys.”
“So basically Joel tried to scam my family out of 1300.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Tip Top Garage Door Service for 2 kinds of job. Pick one to see what they paid and said.
My garage door needed immediate repairs. I contacted Tip Top Garage Door and the service was excellent. Within minutes I had an appointment for a technician to arrive to my home in 3 hrs. I was later informed when he was on his way. Bryan London arrived a few minutes earlier than the appointment time. He was well…
Chris arrived at my house and was very professional and patient with all the questions I had. He addressed every one of my concerns and I am happy with the quality of his work.
Robert Tagaloni is Excellent. His demeanor and professionalism are great, he took the time to diagnose the problem with the gate. He fixed it to complete satisfaction. OUTSTANDING job, we'll done
Bryan was my technician after I lost my garage door keys and remote at my condo. They sent someone out within 20 minutes of my call, and Bryan was able to open the garage, provide an honest diagnosis, and get me a new set of keys. The entire process was quick, straightforward, and hassle-free. There is a service…
Avi, was very efficient and installed new Liftmaster opener. He installed it very fast. Thank you
Again, prompt arrival, friendly and completed the last part needed to seal bottom of repaired garage door last Friday. Very fast getting part ordered and scheduled right away. Great repair company and Chris was again on point and fast. So glad I called Tip Top Repairs for my garage door. Thank you !!!
| Job | Reviews | Category typical |
|---|---|---|
| Garage door consultation | 271 | — |
| Garage door design | 22 | — |
5.0 ★★★★★ 2,019 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Chris is Amazing! Great quality work.
My garage door needed immediate repairs. I contacted Tip Top Garage Door and the service was excellent. Within minutes I had an appointment for a technician to arrive to my home in 3 hrs. I was later informed when he was on his way. Bryan London arrived a few minutes earlier than the appointment time. He was well spoken, had great manners and was very knowledgeable. He gave me a couple of options on how to take care of the repairs, with an estimate for each. I then asked him to charge also the springs since one was pretty old. The price quoted was very fair. Bryan did an awesome job and my garage door works and sounds smoother than it had in a week or so. I highly recommend Bryan London and Tip Tops Garage Door Service.
Chris arrived at my house and was very professional and patient with all the questions I had. He addressed every one of my concerns and I am happy with the quality of his work.
Robert Tagaloni is Excellent. His demeanor and professionalism are great, he took the time to diagnose the problem with the gate. He fixed it to complete satisfaction. OUTSTANDING job, we'll done
Thank you for the great feedback! We're glad Robert took the time to carefully diagnose the issue and get your gate working properly. We truly appreciate your trust in Tip Top and are happy we could provide a great experience!
A I was excellent Thorough description of all costs would highly recommend
Thank you for the wonderful feedback, David! We're glad Avi provided the professional service you deserved and could get your garage door springs and opener replaced in Vista. Thank you for your trust and support in Tip Top! We're happy to help whenever you need us, 24/7.
Bryan was my technician after I lost my garage door keys and remote at my condo. They sent someone out within 20 minutes of my call, and Bryan was able to open the garage, provide an honest diagnosis, and get me a new set of keys. The entire process was quick, straightforward, and hassle-free. There is a service fee for having a technician come out, but the speed and efficiency made it worth it. I would definitely recommend them again if you need fast, no-nonsense service!
Thank you for the great feedback! We're happy to hear Bryan's expertise helped make the process smooth and easy, and that he was able to get your garage open quickly and find a solution that made accessing your garage easier in Oceanside. Thank you for your recommendation and for choosing Tip Top! We're happy to help whenever you need us, 24/7.
Fast and professional
Thank you so much, Edgar! We really appreciate you taking the time to share your feedback. We're happy to hear you had a great experience with our team, and we truly appreciate your support. If you ever need a hand with your garage door again, we're always here to help!
Avi, was very efficient and installed new Liftmaster opener. He installed it very fast. Thank you
Thanks for taking the time to share your experience, Linda! It’s great to hear Avi's expertise helped make the process smooth and easy, and that he could get your garage door opener replaced in San Marcos. Thank you for choosing Tip Top! We're happy to help whenever you need us, 24/7.
Again, prompt arrival, friendly and completed the last part needed to seal bottom of repaired garage door last Friday. Very fast getting part ordered and scheduled right away. Great repair company and Chris was again on point and fast. So glad I called Tip Top Repairs for my garage door. Thank you !!!
Thank you so much, Ginger! We're glad Chris could get the new bottom seal and retainer installed quickly to finish up your garage door repair in Vista. We appreciate you choosing Tip Top again and are always happy to help whenever you need us, 24/7.
Avi the technician is super experienced and a pleasure to work with. I’m very pleased with the services provided.
It’s great to hear you were happy with the service, Dan! We’re happy to hear Avi provided the professional service you deserved and took great care of your garage door spring replacement in Carlsbad. Thank you for choosing and trusting Tip Top with your garage door needs! You can count on us, 24/7.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
