Analyzing 5,809,4735.8M ReviewsFor 16,01116K Experts

Experts Reviews · Company report
Tip Top Roofing and Siding logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Tip Top Roofing and Siding

Chambersburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 4.9★ from 259 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tip Top Roofing and Siding is better than 91% of soffit and fascia contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tip Top Roofing and Siding is better than 87% of soffit and fascia contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tip Top Roofing and Siding is better than 84% of soffit and fascia contractors.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tip Top Roofing and Siding is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tip Top Roofing and Siding is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tip Top Roofing and Siding is better than 100% of soffit and fascia contractors.A
100

Reviews for your job

Customers hired Tip Top Roofing and Siding for 8 kinds of job.

Tip Top Roofing and Siding for gutter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$6,000–8,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Gutter cleaning”

Marcy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our new roof LOOKS GREAT! No more leaks, no more rotten spot! Gutter guards Repairs of damaged wood Replacement of chimney cap Repaired venting Re -shingled entire roof They were easy to work with, polite and professional and very timely. Very quick turn around, (under a month) for all repairs and installation…

Paid $20,000–25,000Great priceRoof inspectionAttic ventingRoof repair
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The roof turned out better than expected, I’m glad I went with his choice of color…. Fast, reliable and friendly….. He even went as far as hooking my vent pipe tight as it was loose during prior installation… Definitely a returning customer.

Paid $10,000–12,000Reasonable priceGutter repairsRoof installationGutter cleaning
RuthLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff at Top Top was terrific, from the initial inspection, to their comprehensive estimate, to the work done by the same person who performed the inspection. They replaced an OLD tar & chip porch roof and, despite some inevitable surprises, the final cost matched their estimate. It's a big relief to also have new gutter guards!

Paid $6,000–8,000Reasonable priceRoof repairGutter cleaningService not listed
AaronLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

EJ and the crew were great. Next time we need a roof (30+ years from now) we'll go with them again

Attic ventingAttic venting installationGutter cleaning+ Responsiveness+ Punctuality+ Quality

Price

$4.1k-66% vs typical soffit and fascia contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 63%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation54$11k–$20k
Roof repair32$1.3k–$13k
Roof repair for storm & wind damage30$438–$10k
Roof damage repair19—
Roof inspection15—
Gutter installation12—
Gutter repairs12$638–$6.4k
Attic venting7—

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