Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Tip Top Roofing and Siding logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Tip Top Roofing and Siding

Chambersburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 4.9★ from 259 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tip Top Roofing and Siding is better than 91% of soffit and fascia contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tip Top Roofing and Siding is better than 87% of soffit and fascia contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tip Top Roofing and Siding is better than 84% of soffit and fascia contractors.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tip Top Roofing and Siding is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tip Top Roofing and Siding is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tip Top Roofing and Siding is better than 100% of soffit and fascia contractors.A
100

Reviews for your job

Customers hired Tip Top Roofing and Siding for 8 kinds of job.

Tip Top Roofing and Siding for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$20,000–25,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Gutter installation”

Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good efficient crew, work, and explanation of the entire process. Even when communication went slightly askew they were prompt and cordial in figuring things out.

Paid $15,000–20,000Reasonable priceGutter installationRoof installation
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Owners EJ and Michelle were super friendly, professional, knowledgeable, and most importantly- attentive to our needs and concerns, addressing all of concerns and problems. Quality workmanship!

Reasonable priceGutter installation
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tip Top Roofing did an amazing job putting a new roof, siding, and gutters on our house. They redid one of our sheds and even installed doors for us. Both our house and shed look brand new. Michelle and EJ are friendly and have great staff working for them. I would highly recommend Tip Top Roofing if looking to…

Paid $20,000–25,000Great priceGutter installationRoof installationService not listed
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tip Top is amazing. The whole process for a new roof, gutters, and spouting went perfectly. From coming out for an estimate down to the install, there wasn't a single issue. They went above and beyond communicating with us throughout the entire project. You can't ask for better people for such a major job. They are…

Paid $20,000+Great priceGutter installationRoof installation
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Michelle was very proficient at communicating and scheduling my gutter installation. I did think that in addition to the satellite estimate that an installation technician or estimator should have personally come to look at the job. There were some specifics that I needed to tell Tip Top. Things that they had not…

Reasonable priceGutter installation
Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Glad I went with Tip Top to replace my house roof and spouting. From start to finish this company was responsive, timely and professional. Communication was excellent during the entire project. I highly recommend Tip Top!

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Kirsten3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire staff at TipTop roofing are very kind and knowledgable. They were able to answer all my questions and concerns in a graceful manner. Ej, Michelle, Melissa and Dave made the entire process painless and simple for me as a first time home owner! I will definitely use them for any future needs.

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Quality+ Professionalism
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the time they did my estimate until they completed the job they were very helpful & patient. Everyone that was involved in this project were professional & knowledgeable. I would highly recommend Tip Top to anyone looking to do any home improvements.

Gutter installationRoof installation+ Professionalism
Sheri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Siding installation

Gutter installationRoof installationService not listed+ Responsiveness+ Punctuality+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am extremely pleased with my decision to use Tip Top to complete the installation of a brand new roof, facia boards, seamless gutters and downspouts. The entire process from initial estimate to completion was incredibly easy and straight forward. One thing that separates this estimate from multiple other estimates…

Attic venting installationGutter installationRoof installation
RichLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Truly great business to work with! They were with us for the entire process. We had a small leak after a heavy rain and EJ came out inspected, fixed and recommended courses of action. He was there when the inspector came and helped us through the process. Kim and Michelle assisted with paperwork and made sure we…

Attic ventingGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
Ken5 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Quality+ Professionalism

Price

$4.1k-66% vs typical soffit and fascia contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 63%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation54$11k–$20k
Roof repair32$1.3k–$13k
Roof repair for storm & wind damage30$438–$10k
Roof damage repair19—
Roof inspection15—
Gutter installation12—
Gutter repairs12$638–$6.4k
Attic venting7—

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