Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Tire Discounters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%32+7.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Tire Discounters

Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 610 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tire Discounters is better than 63% of tire shops.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tire Discounters is better than 32% of tire shops.D
32
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tire Discounters is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tire Discounters is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tire Discounters is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tire Discounters is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Tire Discounters for 5 kinds of job.

Tire Discounters for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 43 Google reviews tagged “Tires” · showing 20

WesleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Super nice and helpful!

Great priceTires
Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★

They did a great job with my tire rotation and pressure sensor. When the car was finished they parked it out in the lot and left the doors unlocked. Would have preferred it be locked up for safety!

Reasonable priceTires
PLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service, highly recommended.

Great priceTires
TomLocal Guide · 163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Do NOT use this Tire store for anything. They bait and switch on product and labor and Jeff at the front desk has no clue what he is doing. I went there today for easy maintenance ( oil change tire rotation check fluid) called and told me I needed a battery gave price and then changed pricing on everything when I…

OverpricedTiresBatteryOil change
Luis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This guys provided great service. They fixed my tire even thought I did not buy it from them. Strongly recommend this location

Great priceTires
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely amazing place. Very quick and wonderful to work with. Got me in and out in quickly with my appointment.

Reasonable priceTires
Deana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service!

Tires
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tire Discounters is my shop of choice for our 3 Toyota Prius's tire needs and maintenance. We have never been disappointed!

Reasonable priceTiresWheel alignment
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

They got me in quickly and zero hassle

Reasonable priceTires
DarcyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Easy in and out. I got there when they opened and I was greeted by an employee in the parking lot. I have yet to run into an issue here.

Great priceTires
Geronimo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Well the whole stress of needing tires looking for a honest fair priced business is a lot for me …. I was trying to save money find a place to take after I got a good deal on tire to align the car and save was stressful my tires one tire was going bald really fast… I called here Jeff took the time to find a really…

Tires
Marisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jeff was great! He was very kind and patient with me as I had some technical difficulties. Steve also was nice and assisted me. I needed new tires and they delivered. The process was smooth and fast. Thank you guys and the staff!!! I’ll be returning soon for tpms sensors!

Great priceTires
Chad10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very friendly staff, very quick service

Reasonable priceTires
Shawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

Beware! They charge $10 shop fee for walking through the door and don’t clearly explain that when they provide a quote.

Customer photo from Shawn's review
OverpricedTires
Kati4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

they patch tires for free! love these guys!!!

Great priceTires
Stacey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very fast service, very polite!!!!!!

Tires
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My tire light came on right before their exit and in a panic i called ahead hoping that they would still be open to get it some air into the flat tire. I honestly thought I was going to have to wait until Monday to get it repaired. Then Caesar went out of his way to repair my tire even though they were closed. It…

Tires
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome guys at the front, came in because of a bad tire, they jumped right in to get my car in the back and fixed super helpful being i was waiting for it, other places I called to get it done was a minimum of a 2 hours wait. Thanks guys.

Tires
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick and easy. Everyone was very nice and they guys in the service bays seemed to be busting it.

Great priceTiresService not listed
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Initially I had some confusion on my end , but I ended up arriving at the wrong Tirediscounters location. I spoke with Mike about a flat tire I needed fixed and he was more than willing to help hand my issue. He provided great communication and export service to get me going again. This was one of the best experiences at a tire shop I’ve ever had. A++

Great priceTires

Show more tires reviews (23 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 31%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires43—
Oil change7—
Wheel alignment5—
Brakes3—
Battery2—

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