Tire Discounters logo

Tire Discounters

Tire shop · Chattanooga, TN · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%32+7.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#83 of 98 tire shopsPosition by Experts Score among all companies we track in this category. · better than 15%
4.7 ★★★★★ 610 Google reviews · 24 photos
87%five-star reviews
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
13.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Tire Discounters at a glance

Google reviewers rate Tire Discounters 4.7/5 based on 610 reviews, with the owner responding to all feedback. Customers frequently praise quick service, friendly staff, and competitive pricing for tire installation, rotations, and maintenance. Recurring themes include efficient scheduling and helpful communication during repairs. However, some low-star reviews criticize instances of perceived rudeness, unexpected fees, or pricing discrepancies between phone quotes and in-store costs.

  • Google rating: 4.7 out of 5 from 610 reviews (87% five-star).
  • Reviews on this page: 610 Google reviews (441 with written comments, 10 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Tire Shop serving Chattanooga, Tennessee.

Data from Google, last updated November 2, 2026.

Score profile vs other tire shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction63Reliability32Craft & service–Value100Momentum100Replies to reviews100Satisfaction: 63 (median 82)Reliability: 32 (median 76)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 44)
Tire DiscountersTire Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tire Discounters: 63/100 on this factor. Category median: 82.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tire Discounters: 32/100 on this factor. Category median: 76.D
32
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tire Discounters: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tire Discounters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tire Discounters: 100/100 on this factor. Category median: 44.A
100

Bar = this company · dark tick = category median.

Star ratings

610 Google reviews we collected

  • 5 stars53387%
  • 4 stars305%
  • 3 stars71%
  • 2 stars91%
  • 1 star315%

Praise vs complaints

Phrases our text analysis found in 441 written reviews

  • Praise56395%
  • Complaints325%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2662%
  • Reasonable1331%
  • Overpriced25%
  • Not sure12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude17630%
  • Quality & results12120%
  • Speed & response10417%
  • Would recommend7613%
  • Price & value6912%
  • Communication254%
  • Honesty & trust244%

What customers talk about

We read 441 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jeff was awesome and friendly and gave me a great deal on a set of 4 new tires.”
    “Employee picked up the phone and rudely told me there’s no way for them to know which tire they have.”
  • “Jeff did an outstanding job in making certain that the service was top rated.”
    “Very poor service”
  • “…e car and save was stressful my tires one tire was going bald really fast… I called here Jeff took the time to find a really nice Toyo tires for 12$ m…”
    “Tire was not secured on wheel and not put on correct which caused a slow link at valve.”
  • “The service guys are great here fixed me up in less than 30 mins highly recommend!”
    “Originally I had 5 stars for past 6 years at this location.”
  • “Well the whole stress of needing tires looking for a honest fair priced business is a lot for me ….”
    “Prices always set by the overpriced Valvoline oil change booths in corporate [same corporation], so expect to overpay by about twenty-five dollars for…”
  • “He provided great communication and export service to get me going again.”
  • “I honestly thought I was going to have to wait until Monday to get it repaired.”
    “Do not trust the workmanship !”

People customers mention

  • Hwy 17 reviews
  • Josh 11 reviews
  • Highway 8 reviews
  • Steve 6 reviews
  • Kevin 6 reviews
  • Joe 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tire Discounters for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★

They did a great job with my tire rotation and pressure sensor. When the car was finished they parked it out in the lot and left the doors unlocked. Would have preferred it be locked up for safety!

Reasonable priceTires
LizLocal Guide · 152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeff was awesome and friendly and gave me a great deal on a set of 4 new tires...Will definitely be back!

TomLocal Guide · 163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Do NOT use this Tire store for anything. They bait and switch on product and labor and Jeff at the front desk has no clue what he is doing. I went there today for easy maintenance ( oil change tire rotation check fluid) called and told me I needed a battery gave price and then changed pricing on everything when I…

OverpricedTiresBatteryOil change
Lucile3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Been to this location a few times and it’s hands down the best. Everyone here is professional, straightforward and kind. I will definitely be back

Great priceAuto engine diagnosticOil change
Luis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This guys provided great service. They fixed my tire even thought I did not buy it from them. Strongly recommend this location

Great priceTires
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely amazing place. Very quick and wonderful to work with. Got me in and out in quickly with my appointment.

Reasonable priceTires

Photos

Customer reviews

4.7 ★★★★★ 610 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Wesley BrackettLocal Guide · 19 reviewsTotal number of Google reviews Wesley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super nice and helpful!

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 3 days ago

Huge thanks for the kind words. Your support keeps us rolling, and we’re glad to hear you had a great experience. Appreciate you being part of the Tire Discounters family. Catch you next time!

Rachel Storer12 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job with my tire rotation and pressure sensor. When the car was finished they parked it out in the lot and left the doors unlocked. Would have preferred it be locked up for safety!

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · 4 days ago

Hey Rachel, thanks for sharing your thoughts! We're glad to hear you were pleased with the tire rotation and pressure sensor service. We appreciate your feedback about the car being left unlocked and will make sure to address this with our team to enhance security. Looking forward to making your next visit even smoother. Catch you next time!

Ben Richardson2 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, and fast!

Response from the owner · a week ago

We're thrilled to hear you enjoyed the great service and speed. Your support keeps us rolling. Thanks for choosing Tire Discounters, and we hope to see you again soon!

P JLocal Guide · 66 reviewsTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, highly recommended.

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 2 weeks ago

Huge thanks for the fantastic feedback. Your support keeps us rolling, and we’re glad to hear you had a great experience. Appreciate you being part of the Tire Discounters family. Catch you next time!

Lance2 reviewsTotal number of Google reviews Lance has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best place ever

Response from the owner · a month ago

Huge thanks for sharing your thoughts. Your support keeps us rolling, and we’re glad to be your go-to tire shop. Appreciate you being part of the Tire Discounters family. Catch you next time!

Liz SLocal Guide · 152 reviewsTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeff was awesome and friendly and gave me a great deal on a set of 4 new tires...Will definitely be back!

Response from the owner · a month ago

Now that’s what we’re talking about, Liz! Huge thanks for sharing your experience. Jeff will be thrilled to hear he made your visit a memorable one with a great deal on those new tires. We’re looking forward to seeing you back at Tire Discounters. Here’s to smoother rides ahead!

Tom GordonLocal Guide · 163 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Do NOT use this Tire store for anything. They bait and switch on product and labor and Jeff at the front desk has no clue what he is doing. I went there today for easy maintenance ( oil change tire rotation check fluid) called and told me I needed a battery gave price and then changed pricing on everything when I got there. I will be looking for a new place that is honest and dependable.

  • Price assessment: Overpriced
  • Services: Tires, Battery, Oil change
Response from the owner · a month ago

Hi Tom, We’re sorry to hear about your experience. It’s important for us to understand what happened, and we’d like to take a closer look at your visit. Could you please email us at [email protected] with your invoice number, contact information, and any additional details? We appreciate you bringing this to our attention and are committed to addressing your concerns. Thanks for reaching out.

Lucile Spates3 reviewsTotal number of Google reviews Lucile has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been to this location a few times and it’s hands down the best. Everyone here is professional, straightforward and kind. I will definitely be back

  • Price assessment: Great price
  • Services: Auto engine diagnostic, Oil change
Response from the owner · a month ago

Now that’s what we call a five-star experience, Lucile! We’re over here grinning, thank you for this! It's fantastic to hear that our team’s professionalism and kindness stood out to you. We can’t wait to welcome you back next time. Here's to smoother rides ahead!

Jeff EdwardsLocal Guide · 18 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service and promt!! Steve was awesome!! Highly recommend!!

  • Price assessment: Great price
  • Services: Air & cabin filter replacement, Battery, Oil change
Response from the owner · a month ago

Huge thanks for the shoutout. Steve and the team are over here grinning from ear to ear. Your recommendation means a lot to us, and we’re glad we could provide you with awesome service. Appreciate you being part of the Tire Discounters family. Catch you next time!

Luis Leonor7 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This guys provided great service. They fixed my tire even thought I did not buy it from them. Strongly recommend this location

  • Price assessment: Great price
  • Services: Tires
Response from the owner · a month ago

We're so glad our team could help you out with your tire, even though it wasn't purchased from us. Your recommendation means a lot, and we're here whenever you need us. Thanks for rolling with Tire Discounters!

Tire Discounters on Google Maps →

Business details