Experts Reviews · Company report
Tire Tracks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Tire Tracks

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 3,678 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tire Tracks is better than 82% of tire shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tire Tracks is better than 84% of tire shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tire Tracks is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tire Tracks is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tire Tracks is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tire Tracks is better than 75% of tire shops.B
75

Reviews for your job

Customers hired Tire Tracks for 7 kinds of job.

Tire Tracks for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.68
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Steering & suspension repair”

David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★

The customer service guys up front along with the alignment specialist were great, very informative The only issue I had was the guy who took almost an hour to change one tire Maybe he's new, maybe he needs more training

Reasonable priceTiresSteering & suspension repairWheel alignment
Alvin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great place!! Fast Service!! Great group of hardworking people

Great priceSteering & suspension repair
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Couldn’t have been better! Ron is the best, especially for Jeeps and their notorious death wobble issues. He took the time to listen to my stories, test drive the Jeep, and took the time to SHOW ME ON THE RACK where the issues are. So much appreciate that kind of service, SPECIALIZED EXPERIENCE, and help. Will…

Great priceSteering & suspension repair
PhilipLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've used Tire Tracks for nearly 10 years, and they have only gotten better over time! Ron always does great work and is always incredibly honest and straightforward about what needs to be done and what he's able to handle. I have a Subaru, and I bring it to Tire Tracks because their work is always more affordable…

Reasonable priceTiresSteering & suspension repairWheel alignment
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Honest! I saved money because they let me it was not necessary to do all services I asked for. The front Struts were replaced with high quality ones before the vehicle was purchased. I just had to replace the shocks and have an alignment.

Great priceTiresSteering & suspension repairWheel alignment
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The team here has always taken great care of me. I’ve lived in Fayetteville for five years now, and Ron in alignments has been consistently straightforward and trustworthy. Anytime I need a tire—new or used—or any kind of work done, I go straight to Tire Tracks Fayetteville.

Customer photo from Austin's review
Great priceTiresSteering & suspension repairWheel alignment
Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Took my ole truck in for new tires, shocks and alignment work and Ron did an excellent job.

Reasonable priceTiresSteering & suspension repairWheel alignment
Charlie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve been a repeat customer for a few years.we usually buy tires and have them rotated on our vehicles . After getting a jeep gladiator they told me about Ron the “Jeep Guy” he has been so helpful with answering questions and providing guidance with purchasing a lift kit and front end alignment. I highly reccomend these guys they are always helpful.

Customer photo from Charlie's review
Great priceTiresSteering & suspension repair
Scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very personable and professional, easy to work with.

Reasonable priceSteering & suspension repairWheel alignment
KarlaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Everytime I go they always cover all of my tire’s needs, they have the best prices, they give you the best options, and they get me in and out quick everytime. 100% recommended.

Reasonable priceTiresSteering & suspension repairWheel alignment
jacob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This place has some really honest people. I like Ron, he helped me diagnose my car in a way that included me.

Great priceSteering & suspension repairWheel alignment
ScotLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I took my Jeep to Ron Nelson for a death wobble issue. After inspecting the front end and a new tire balance he has it driving like new. I take all my stuff to Ron for front end work. He has always done an outstanding job.

Reasonable priceSteering & suspension repair
Gwynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have been going to Tire Tracks for years and have enjoyed getting to know Ron and the rest of the crew. Ron has always taken excellent care of me and whatever I am driving! He has been honest, fair, respectful and courteous. He's very knowledgeable and efficient. I love Tire Tracks :)

Great priceTiresSteering & suspension repairWheel alignment
Jon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

John was great. Ron Nelson is the absolute best for all your automotive needs. He takes great care of both of our Jeeps and always provide expert help when needed

Great priceTiresSteering & suspension repairAuto engine diagnostic
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ron was fantastic!!!! He went the extra mile for us and our Jeep! 😍

Reasonable priceSteering & suspension repairWheel alignment
AjLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Terrible, very rude and disrespectful. Will not give them a dime.

Steering & suspension repair
Steve11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best place around!!!

Great priceTiresSteering & suspension repairBrakes
Brandon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I get all my work needed done here, the fact that you're the only ones open on the weekends it seems and don't inflate your prices will keep me coming back.

Great priceTiresSteering & suspension repair
Nina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I got a rear wheel alignment. They were quick, they got me in and out before I knew it. Car drives better . I always take my cars there they do a good job.

Reasonable priceSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 43%Overpriced 1%Not sure 1%

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