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Tire Tracks

Tire shop · Fayetteville, AR · reviewed since 2010

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 128 tire shopsPosition by Experts Score among all companies we track in this category. · better than 69%
4.8 ★★★★★ 3,678 Google reviews · 24 photos
87%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Oct 2026latest review

Tire Tracks at a glance

  • Google rating: 4.8 out of 5 from 3,678 reviews (87% five-star).
  • Reviews on this page: 3,678 Google reviews (2,371 with written comments, 34 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Tire Shop serving Fayetteville, Arkansas.

Data from Google, last updated November 3, 2026.

Score profile vs other tire shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction82Reliability84Craft & service–Value100Momentum100Replies to reviews75Satisfaction: 82 (median 82)Reliability: 84 (median 75)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 75 (median 45)
Tire TracksTire Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tire Tracks: 82/100 on this factor. Category median: 82.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tire Tracks: 84/100 on this factor. Category median: 75.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tire Tracks: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tire Tracks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tire Tracks: 75/100 on this factor. Category median: 45.B
75

Bar = this company · dark tick = category median.

Star ratings

3,678 Google reviews we collected

  • 5 stars3,19887%
  • 4 stars2938%
  • 3 stars682%
  • 2 stars351%
  • 1 star842%

Praise vs complaints

Phrases our text analysis found in 2,371 written reviews

  • Praise3,59398%
  • Complaints812%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price24955%
  • Reasonable19243%
  • Overpriced51%
  • Not sure31%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,04829%
  • Speed & response98427%
  • Price & value64017%
  • Quality & results52214%
  • Would recommend2547%
  • Honesty & trust1464%
  • Communication802%

What customers talk about

We read 2,371 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The store manager, John, treated us with kindness and respect, and the crew got us in and out very quickly.”
    “It was very very disrespectful and definitely unprofessional I will do my business elsewhere in the future”
  • “Fast friendly always my go to tire shop new used repairs everything in one place always leave happy”
    “I’m not sure if this location is understaffed or just not well managed, but it took forever.”
  • “We had three tires that were separating and were replaced with expediency at a great price.”
    “I thought that was very pricey but that's not what really made me upset with this company.”
  • “Tire Tracks did an excellent job for me aligning my truck.”
    “Cheap price but I would have rather spent more and not have to go back for them to fix what they messed up.”
  • “Very friendly and sufficient at their job, would definitely recommend!”
    “If you have a nice car or nice wheels, I would recommend going somewhere else.”
  • “I am incredibly thankful to Ron for all his honesty and help getting my car fixed and finally running smooth again.”
    “I hope you really aren't trying to call me a liar.”
  • “The service was timely, too, and everyone was easy to work with.”
    “Was rushed through the entire process, no communication whatsoever other than being given a bill.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tire Tracks for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

Adrians1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Love this place and the people working there. Thank you for always taking care of us

Stan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

On a senior adult trip to Branson, our church bus started wobbling. Fortunately we were close to Fayetteville and asked a police officer if he knew the location of a tire shop. He told us that there was one a couple of blocks away. We ended up at Tire Tracks and what a blessing it was! The store manager, John,…

Great priceTires
Dillon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Brooke Zielinski Always a good experience at tire track, yesterday they were very busy and left my keys in the car for me to pick up after hours and made sure my keys were not anywhere that anyone could see them, I was very happy about that :)

Reasonable priceTires
Srumble3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast friendly always my go to tire shop new used repairs everything in one place always leave happy

Reasonable priceTires
RedPhox1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Love this place, have been coming here for almost 20 years and will continue to come here. In and out in about 30min on a weekday afternoon for a blown tire. Great prices and good service.

Alexa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Today was my first visit to Tire Tracks and I think I struck gold! I am incredibly thankful to Ron for all his honesty and help getting my car fixed and finally running smooth again. He was so helpful and upfront and let me know exactly where I needed to start without spending excess money. Thank you so much Ron for aligning my car and fixing up my brakes!

Photos

Customer reviews

4.8 ★★★★★ 3,678 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Denny Knight8 reviewsTotal number of Google reviews Denny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All good

Response from the owner · 7 years ago

Thanks for the review. We appreciate the kind words. Please let us know if you need anything.

Adrians1 reviewTotal number of Google reviews Adrians has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place and the people working there. Thank you for always taking care of us

Response from the owner · 2 days ago

Thank you, Adrians! We're glad you love our place and appreciate the team. Your support means a lot to us!

Stan Fike4 reviewsTotal number of Google reviews Stan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On a senior adult trip to Branson, our church bus started wobbling. Fortunately we were close to Fayetteville and asked a police officer if he knew the location of a tire shop. He told us that there was one a couple of blocks away. We ended up at Tire Tracks and what a blessing it was! The store manager, John, treated us with kindness and respect, and the crew got us in and out very quickly. We had three tires that were separating and were replaced with expediency at a great price. We were willing to buy a whole set of 6 for the bus, but upon inspection, they said we only needed three. I appreciate them not trying to upsell us. Thank you John and the gang. We made it to Brandon safely.

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 4 days ago

Thank you, Stan, for sharing your experience! We're glad to hear that John and the team provided you with excellent service and honesty during your visit. It's wonderful to know you made it to Branson safely!

Dillon Murphy3 reviewsTotal number of Google reviews Dillon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brooke Zielinski Always a good experience at tire track, yesterday they were very busy and left my keys in the car for me to pick up after hours and made sure my keys were not anywhere that anyone could see them, I was very happy about that :)

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · 5 days ago

Thank you, Dillon! We're glad to hear you had a positive experience and that our team was able to ensure the safety of your keys after hours. We appreciate your kind words!

Tia Trollinger2 reviewsTotal number of Google reviews Tia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been a loyal customer for years!!

Response from the owner · 6 days ago

Thank you for your 5-star review!

Srumble3 reviewsTotal number of Google reviews Srumble has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast friendly always my go to tire shop new used repairs everything in one place always leave happy

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · a week ago

Thank you, Srumble! We're glad to hear that you find everything you need in one place and always leave happy. Your support means a lot to us!

Tracy SpencerLocal Guide · 14 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful and friendly. Very budget friendly.

  • Price assessment: Great price
  • Services: Tires
Response from the owner · a week ago

Thank you, Tracy! We appreciate your kind words and are glad to hear you found our services helpful and budget-friendly.

Brandi Seratt1 reviewTotal number of Google reviews Brandi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place! & they work fast!

  • Price assessment: Great price
  • Services: Tires
Response from the owner · a week ago

Thank you for your 5-star review!

RedPhox Productions1 reviewTotal number of Google reviews RedPhox has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place, have been coming here for almost 20 years and will continue to come here. In and out in about 30min on a weekday afternoon for a blown tire. Great prices and good service.

Response from the owner · a week ago

Thank you, Redphox! We appreciate your loyalty over the years and are glad to hear you had a quick and positive experience with us. Your support means a lot!

Alexa Chandler1 reviewTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Today was my first visit to Tire Tracks and I think I struck gold! I am incredibly thankful to Ron for all his honesty and help getting my car fixed and finally running smooth again. He was so helpful and upfront and let me know exactly where I needed to start without spending excess money. Thank you so much Ron for aligning my car and fixing up my brakes!

Response from the owner · a week ago

Thank you, Alexa! We're so glad to hear you had a great experience with us. Ron truly appreciates your kind words and is dedicated to providing honest and helpful service. We look forward to seeing you again!

Tire Tracks on Google Maps →

Business details