iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#193 of 218 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 12%
4.8★★★★★744 Google reviews · 23 photos
91%five-star reviews
4.66★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tire Warehouse highly for fast, friendly service and competitive pricing on tire installation, rotation, and repairs. Customers frequently praise the staff for being punctual, honest, and avoiding unnecessary upselling, often noting quick turnaround times for appointments. However, some low-star reviews highlight recurring issues with staff refusing specific services like screw removal or larger tire mounts, as well as instances of missed appointments, damaged sensors, or incomplete work requiring follow-up visits.
Google rating: 4.8 out of 5 from 744 reviews (91% five-star).
Reviews on this page: 744 Google reviews (574 with written comments, 8 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 30, 2026.
Service: Auto Repair Shop serving Manchester, New Hampshire.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Tire WarehouseAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tire Warehouse: 73/100 on this factor. Category median: 90.B
73
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tire Warehouse: 62/100 on this factor. Category median: 87.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tire Warehouse: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tire Warehouse: 76/100 on this factor. Category median: 100.B
76
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tire Warehouse: 100/100 on this factor. Category median: 61.A
100
Bar = this company · dark tick = category median.
Star ratings
744 Google reviews we collected
4.8of 5
5 stars67691%
4 stars314%
3 stars81%
2 stars41%
1 star253%
Praise vs complaints
Phrases our text analysis found in 574 written reviews
97%praise
Praise89297%
Complaints313%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price5456%
Reasonable3536%
Overpriced33%
Not sure44%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude25528%
Speed & response24226%
Quality & results15016%
Price & value12413%
Would recommend10411%
Honesty & trust323%
Communication162%
What customers talk about
We read 574 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff here are always super friendly and welcoming.”
“They hung up on me multiple times, then refused to replace any tires unless they replaced all four.”
“Stopped in for a flat repair and they had me in and out incredibly quickly.”
“Walked in today after dealing with a slow leaky tire for the past month.”
“Great experience - Didn’t make me feel stupid for being a woman in my 20s, didn’t try to upsell me, was very respectful and fair.”
“This is the second time I've received poor service; they need training.”
“Kyle is there to greet me and give me a great deal on new tires.”
“It has been a week since this company overcharged me and damaged my vehicle with no reasonable effort made on their part to make it right.”
“I would absolutely recommend tire Warehouse for your tire needs.”
“Would not recommend them at all”
“They fixed the problem quickly and were very honest about their services.”
“They took the time to explain everything clearly and were completely honest.”
People customers mention
Brian19 reviews
Mike12 reviews
Kyle9 reviews
Street7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tire Warehouse for 2 kinds of job. Pick one to see what they paid and said.
MMarisaLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The staff here are always super friendly and welcoming. Johnny helped me out in a pinch and was wonderful to work with. Thank you for all your help!
Great priceTires
LLucianoLocal Guide · 77 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
I had a screw in my tire, and they actually had the nerve to say I needed to buy a new one because they didn't remove screws from tires.
You guys aren't professionals and never will be.
EEvan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Exceptional service here. Stopped in for a flat repair and they had me in and out incredibly quickly. Staff here seems far better to work with than the other 3-letter tire shop down the road. I'll be bringing my vehicles here from now on!
Great priceTires
JJODY1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Our tires were due to be rotated before our trip on Monday. We went to Tire Warehouse on a Sunday afternoon. The person there was super friendly and took care of us right away.
SSyerah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience - Didn’t make me feel stupid for being a woman in my 20s, didn’t try to upsell me, was very respectful and fair.
Great priceTires
BBrian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
It was a Sunday. I had a flat tire on my camper going camping. called Tire warehouse made an appointment showed up replaced all four tires the two guys working on it We’re extremely the best anyone could ask for they were fast and got me going on vacation ASAP. I would like to thank them again and tire warehouse.…
Thank you Brian and John!!! You guys are awesome!!
Price assessment: Great price
Response from the owner · 2 weeks ago
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Brian and John. Your support means the world to us, and we look forward to serving you again soon!
M
Marisa BardenLocal Guide · 32 reviewsiTotal number of Google reviews Marisa has written across all businesses on Google Maps, not just this one.
The staff here are always super friendly and welcoming. Johnny helped me out in a pinch and was wonderful to work with. Thank you for all your help!
Price assessment: Great price
Services: Tires
Response from the owner · a month ago
Thank you for your kind words! We strive to provide friendly and welcoming service to all our customers, and we're so glad Johnny was able to assist you. We appreciate your support!
L
Luciano Augusto1 reviewiTotal number of Google reviews Luciano has written across all businesses on Google Maps, not just this one.
I had a screw in my tire, and they actually had the nerve to say I needed to buy a new one because they didn't remove screws from tires.
You guys aren't professionals and never will be.
Response from the owner · a month ago
We're deeply sorry for any inconvenience you experienced. Our policy is to prioritize the safety of our customers by not removing screws from tires. We hope you understand and thank you for giving us the opportunity to serve you.
E
Evan MacArthur7 reviewsiTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Exceptional service here. Stopped in for a flat repair and they had me in and out incredibly quickly. Staff here seems far better to work with than the other 3-letter tire shop down the road. I'll be bringing my vehicles here from now on!
Price assessment: Great price
Services: Tires
Response from the owner · 2 months ago
"Thank you for trusting us with your tire repair! Our team is dedicated to providing speedy and top-notch service. We look forward to being your go-to tire shop from now on. See you soon!"
J
JODY BELL1 reviewiTotal number of Google reviews JODY has written across all businesses on Google Maps, not just this one.
Our tires were due to be rotated before our trip on Monday. We went to Tire Warehouse on a Sunday afternoon. The person there was super friendly and took care of us right away.
Response from the owner · 3 months ago
Thank you for sharing your experience with us! We're thrilled to hear that our team at Tire Warehouse provided you with excellent service on a Sunday afternoon. See you again soon!
S
Syerah Allred3 reviewsiTotal number of Google reviews Syerah has written across all businesses on Google Maps, not just this one.
Great experience - Didn’t make me feel stupid for being a woman in my 20s, didn’t try to upsell me, was very respectful and fair.
Price assessment: Great price
Services: Tires
Response from the owner · 3 months ago
Thank you for your kind words! We are committed to providing a welcoming and respectful environment for all of our customers. Your satisfaction is our top priority. We look forward to seeing you again soon!
B
Brian Auclair1 reviewiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
It was a Sunday. I had a flat tire on my camper going camping. called Tire warehouse made an appointment showed up replaced all four tires the two guys working on it We’re extremely the best anyone could ask for they were fast and got me going on vacation ASAP. I would like to thank them again and tire warehouse. You are the best.👍 and note this was a Sunday the only ones open
Price assessment: Great price
Services: Tires
Response from the owner · 4 months ago
Thank you for choosing Tire Warehouse for your tire needs, especially on a Sunday! We are thrilled to hear that our team provided you with fast and efficient service to get you back on the road for your vacation. We appreciate your kind words and hope to serve you again in the future. Safe travels! 🚙👍
S
Stephen D. Clark12 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
The Tire Warehouse team at the Gold Street location in Manchester provides speedy, no-pressure service with your interests at heart. My experience was that I immediately needed a new set of tires and was offered four 65,000-mile rated tires with road hazard warranties for less than $1,000.00. I've shopped for tires around Manchester before, and Tire Warehouse always beats the competition in price, and in service, too.
I walk in to the place knowing that I needed a tire replaced, but, my car being all-wheel drive, I had to have all four replaced. In less than five minutes, I was offered a very sweet package. I consented and drove away with four new tires in less than fifteen minutes. It could've been as fast as ten minutes. In-and-out, and everyone was professional, courteous and friendly. This team represents Tire Warehouse extremely well, and each team member is an excellent ambassador for his employer.
Price assessment: Great price
Services: Tires
Response from the owner · a year ago
Hi Stephen D. Clark, thank you for taking the time to leave a review for us at Tire Warehouse. We're happy we could meet your expectations!
M
Mary Fagan10 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
They really know what they’re doing. Fast and competent. They did not try to overcharge me or sell me on things I didn’t need. Good people.
Price assessment: Great price
Services: Tires
Response from the owner · 4 months ago
Thank you for your kind words! We take pride in our fast and competent service and are always transparent with our pricing. We appreciate your trust and look forward to serving you again in the future.