Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
TireSouth - Jonesboro Store logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%42+10.2Value 14%64+9.1Replies to reviews 7%69+4.9Momentum penalty57−4.3Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

TireSouth - Jonesboro Store

Lovejoy, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.7★ from 1,778 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TireSouth - Jonesboro Store is better than 71% of tire repair shops.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TireSouth - Jonesboro Store is better than 42% of tire repair shops.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TireSouth - Jonesboro Store is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TireSouth - Jonesboro Store is better than 64% of tire repair shops.B
64
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TireSouth - Jonesboro Store is better than 57% of tire repair shops.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TireSouth - Jonesboro Store is better than 69% of tire repair shops.B
69

Reviews for your job

Customers hired TireSouth - Jonesboro Store for 8 kinds of job.

TireSouth - Jonesboro Store for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Brakes”

brandice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jacob was really nice and helpful getting me back on the road fast and safely!! Would highly recommend this location.

TiresBrakes
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Update: Chloe reach out to me and we discussed the service issues I had. She connected me with management who explained they are under new management and did their best to rectify the workmanship so it rides properly. I appreciated the accountability and communication and have gotten additional work done.

Steering & suspension repairWheel alignmentBrakes
Chiquita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

The service great! It took a little longer than what was told but overall the experience was great!

Reasonable priceBrakes
Johanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great services!!!

TiresBrakes
Evelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Knowledgable kind and accommodating! So easy to work with and made sure everything was correct and even gave me a ride home instead of me waiting in the waiting room while they worked on my car.

General repairsBrakes
barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The staff was very friendly and very business like our car is running good Thank you TireSouth

Not sureAir & cabin filter replacementTiresGeneral repairs
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had to get brakes prior to heading to the highway for vacation. TiresSouth got us done and out quickly! Service with a smile!

Reasonable priceBrakes
STEPHANIELocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great place and always so helpful and friendly

Reasonable priceGeneral repairsWheel alignmentBrakes
MarvinLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Amazing customer service dropped off my company vehicle and received a call way sooner than I thought. They did a full inspection let us know what needed to be replaced and made it a pain free experience will definitely come back.

Great priceTiresGeneral repairsWheel alignment
Nepefteria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am so grateful to have TireSouth close to my house. They always give great services and the prices are great as well. Also, there is one wonderful thing that I can’t leave out. It is how wonderful the customer service is. Everyone that works there needs a Bonus in pay. Thanks for all that y’all do, N. Poythress

Reasonable priceTiresGeneral repairsWheel alignment
SymphLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you to Mike and his Team!!! Customer service is always great!! Came in for a break job and was able to provide 90 day same as cash options so i don’t have to break the bank and was even kind enough to buy my youngster lunch due to us being there for a while. I thought that was so thoughtful of them. Great service & staff ❤️

Reasonable priceTiresBrakesOil change
Wali1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairBrakes
Ernestine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresBrakesOil change
YOLANDA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Not sureBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 57%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Tires96—
Wheel alignment23—
Steering & suspension repair22—
General repairs22—
Oil change16—
Brakes14—
Air & cabin filter replacement10—
Battery2—

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