TireSouth - Jonesboro Store logo

TireSouth - Jonesboro Store

Tire shop · Lovejoy, GA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%42+10.2Value 14%64+9.1Replies to reviews 7%69+4.9Momentum penalty57−4.3Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#69 of 76 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 9%
4.7 ★★★★★ 1,778 Google reviews · 24 photos
87%five-star reviews
4.48★last 12 monthsAverage stars on reviews from the last 12 months only.
11%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
Oct 2026latest review

TireSouth - Jonesboro Store at a glance

Google reviewers rate the store 4.7 out of 5 based on 1778 reviews, noting that the owner responded to 82 percent of feedback. Customers frequently praise the staff for being knowledgeable, friendly, and professional while handling services like tire installation, oil changes, and wheel alignments. Positive comments often highlight reasonable pricing, clean facilities, and effective communication regarding vehicle needs. However, some low-star reviews criticize long wait times beyond estimated durations and disputes over warranty coverage or diagnostic accuracy for specific repairs.

  • Google rating: 4.7 out of 5 from 1,778 reviews (87% five-star).
  • Reviews on this page: 1,778 Google reviews (1,336 with written comments, 29 with photos).
  • Owner responses: the business replied to 82% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Tire Repair Shop serving Lovejoy, Georgia.

Data from Google, last updated November 2, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: reliability.

Satisfaction71Reliability42Craft & service–Value64Momentum57Replies to reviews69Satisfaction: 71 (median 82)Reliability: 42 (median 78)Value: 64 (median 100)Momentum: 57 (median 100)Replies to reviews: 69 (median 50)
TireSouth - Jonesboro StoreTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TireSouth - Jonesboro Store: 71/100 on this factor. Category median: 82.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TireSouth - Jonesboro Store: 42/100 on this factor. Category median: 78.C
42
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TireSouth - Jonesboro Store: 64/100 on this factor. Category median: 100.B
64
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TireSouth - Jonesboro Store: 57/100 on this factor. Category median: 100.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TireSouth - Jonesboro Store: 69/100 on this factor. Category median: 50.B
69

Bar = this company · dark tick = category median.

Star ratings

1,778 Google reviews we collected

  • 5 stars1,54187%
  • 4 stars1136%
  • 3 stars282%
  • 2 stars221%
  • 1 star744%

Praise vs complaints

Phrases our text analysis found in 1,336 written reviews

  • Praise1,66596%
  • Complaints754%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3126%
  • Reasonable6957%
  • Overpriced108%
  • Not sure119%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude54831%
  • Quality & results35220%
  • Speed & response30618%
  • Price & value21112%
  • Would recommend16710%
  • Honesty & trust795%
  • Communication774%

What customers talk about

We read 1,336 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My salesperson was knowledgeable and helpful in selecting the perfect fit for my car.”
    “" When I asked him to verify the work as the manager, he began huffing, puffing, and accusing me of being rude simply for asking him to do his job.”
  • “I especially appreciate that you stayed past closing to get everything done and still took care to do quality work.”
    “I had a horrible and frustrating experience with Tire South on Tara Boulevard.”
  • “Jacob was really nice and helpful getting me back on the road fast and safely!”
    “I needed to have a tire inspected because of a slow air leak.”
  • “Great service very reasonable and affordable everyone’s always friendly and kind very helpful.”
    “Ridiculously overpriced - Although they send you a text which is convenient but some things need to be further broken down for people who aren’t savvy.”
  • “Which is why I continue to recommend this place to my friends.”
    “Based on this experience, I cannot recommend this Tire South location.”
  • “It showed me he wasn’t just trying to make a sale—he genuinely wanted to make sure I was making the right decision.”
    “These people (Tire South) are scam artists in fancy lab coats.”
  • “Jacob was very knowledgeable and answered my questions about the manufacturer’s tires compared with tires purchased after the sale.”
    “As the manager, he turned my vehicle on himself and deliberately ignored the fact that the main service I came in for was either entirely skipped or l…”

People customers mention

  • Shelby 58 reviews
  • Larry 33 reviews
  • Diego 18 reviews
  • Blackburn 17 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired TireSouth - Jonesboro Store for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jammie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Went in for a set of tires to install on my car. The wait wasn’t long at all. My salesperson was knowledgeable and helpful in selecting the perfect fit for my car. The Facility was clean and also the restroom. It was a comfortable and friendly environment. Will recommend Tire South to friends and family.

Reasonable priceTires
EveLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great place for repairs and tires ! Handles everything with care and concern and treated me like family!

TiresSteering & suspension repair
TimothyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Just had oil change and wheels checked. Jonesboro store is a class act type of place.

Great priceTiresSteering & suspension repair
brandice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jacob was really nice and helpful getting me back on the road fast and safely!! Would highly recommend this location.

TiresBrakes
Garry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I researched price of tires and found that Tire South on Tara Blvd in Jonesboro offered the best price. Jacob was very accommodating to get me into the work schedule for the day. Jerrell, the Mgr was very helpful in resolving an issue with my tires. They were professional and kind. I recommend the store for your auto needs. G Black

Great priceTires
Andre10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The guys was very knowledgeable and helpful with the repairs to my truck and I was very grateful. Thank you tremendously.

Photos

Customer reviews

4.7 ★★★★★ 1,778 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Vickie Mcginnis10 reviewsTotal number of Google reviews Vickie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great friendly service

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · 2 days ago

Vickie, we’re really happy to hear you enjoyed the friendly service during your visit. It’s great to know our team made your experience a positive one!

Jammie Willis8 reviewsTotal number of Google reviews Jammie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went in for a set of tires to install on my car. The wait wasn’t long at all. My salesperson was knowledgeable and helpful in selecting the perfect fit for my car. The Facility was clean and also the restroom. It was a comfortable and friendly environment. Will recommend Tire South to friends and family.

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · 4 days ago

Thank you, Jammie, for the wonderful review! We're happy to hear that you had a great experience with our team and that we could help you find the perfect tires for your car. We appreciate your kind words about our service, clean facility, and friendly environment. Thank you for recommending Tire South to your friends and family! We look forward to serving you again!

Eve DahlkeLocal Guide · 38 reviewsTotal number of Google reviews Eve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place for repairs and tires ! Handles everything with care and concern and treated me like family!

  • Services: Tires, Steering & suspension repair
Response from the owner · a week ago

Being treated like family is exactly the experience we aim to provide. We're happy to hear you felt cared for and well taken care of during your visit!

Timothy ShropsgireLocal Guide · 50 reviewsTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just had oil change and wheels checked. Jonesboro store is a class act type of place.

  • Price assessment: Great price
  • Services: Tires, Steering & suspension repair
Response from the owner · Edited a week ago

Timothy, we’re thrilled to hear you appreciated the oil change and wheel check. Thanks for recognizing our team's efforts.

brandice jones4 reviewsTotal number of Google reviews brandice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jacob was really nice and helpful getting me back on the road fast and safely!! Would highly recommend this location.

  • Services: Tires, Brakes
Response from the owner · a week ago

We're so happy to hear that Jacob could get you back on the road quickly and safely, Brandice! We really appreciate you recommending our shop location.

Garry Blackwell4 reviewsTotal number of Google reviews Garry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I researched price of tires and found that Tire South on Tara Blvd in Jonesboro offered the best price. Jacob was very accommodating to get me into the work schedule for the day. Jerrell, the Mgr was very helpful in resolving an issue with my tires. They were professional and kind. I recommend the store for your auto needs. G Black

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 2 weeks ago

Garry, we appreciate you recognizing our team for their help and professionalism. We're glad we could fit you in and get things sorted out smoothly. Thanks for recommending us.

Courtney CLocal Guide · 26 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jarrell at Tire South Jonesboro was professional, friendly, and personable from the start. Since my vehicle is leased, he encouraged me to double-check my lease before moving forward, so I could see whether anything might be covered under warranty and make sure I wouldn’t violate the terms of my contract. I really appreciated that. It showed me he wasn’t just trying to make a sale—he genuinely wanted to make sure I was making the right decision. Once I confirmed I could move forward, Jarrell promptly ordered my tires and paid close attention to what my vehicle needed. He even made room for me to come in at 5:30 p.m., although the shop closes at 6:00. At 6:10, Jarrell and Jacob were still just as friendly as if their day had just begun. Jacob was very knowledgeable and answered my questions about the manufacturer’s tires compared with tires purchased after the sale. Jarrell also brought a wealth of knowledge from his previous experience as a finance manager. Thank you to the technicians working behind the scenes, too. I especially appreciate that you stayed past closing to get everything done and still took care to do quality work. The next day, I even received a follow-up call from a sweet team member asking about my experience. Tire South, you have a customer for life! Twenty out of twenty across the board—I don’t care if the highest rating is five. 😂 Thank you, Jarrell and Jacob. They need to put you both in the Tire South commercial!

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 2 weeks ago

Courtney, thank you for such a thoughtful review! We’re proud to have Jarrell, Jacob, and the rest of our team taking care of our customers, and we’re glad they made your experience such a positive one. From helping you explore your options to staying late to get your tires taken care of, it’s great to hear their knowledge and customer service stood out. We appreciate your trust in Tire South and look forward to taking care of you for years to come!

Gary Mizell7 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I dropped my ranger rover off the changed my tires and gave great communication

Response from the owner · 3 weeks ago

Gary, we’re happy to hear your Range Rover was taken care of smoothly and that the updates helped along the way. We appreciate you trusting TireSouth!

Andre Mathis10 reviewsTotal number of Google reviews Andre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys was very knowledgeable and helpful with the repairs to my truck and I was very grateful. Thank you tremendously.

Response from the owner · 3 weeks ago

Thank you, Andre, for the wonderful review! We’re so glad to hear our team was knowledgeable and helpful throughout the repairs to your truck. We truly appreciate your kind words and look forward to seeing you again!

Tiana Grogan4 reviewsTotal number of Google reviews Tiana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good experience!

Response from the owner · 4 weeks ago

Thank you, Tiana! We’re so happy to hear you had a very good experience with our team. We truly appreciate you choosing TireSouth and look forward to seeing you again!

TireSouth - Jonesboro Store on Google Maps →

Business details