Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
TireSouth - Jonesboro Store logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%42+10.2Value 14%64+9.1Replies to reviews 7%69+4.9Momentum penalty57−4.3Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

TireSouth - Jonesboro Store

Lovejoy, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.7★ from 1,778 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TireSouth - Jonesboro Store is better than 71% of tire repair shops.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TireSouth - Jonesboro Store is better than 42% of tire repair shops.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TireSouth - Jonesboro Store is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TireSouth - Jonesboro Store is better than 64% of tire repair shops.B
64
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TireSouth - Jonesboro Store is better than 57% of tire repair shops.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TireSouth - Jonesboro Store is better than 69% of tire repair shops.B
69

Reviews for your job

Customers hired TireSouth - Jonesboro Store for 8 kinds of job.

TireSouth - Jonesboro Store for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 37/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.85%

All 22 Google reviews tagged “General repairs”

Evelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Knowledgable kind and accommodating! So easy to work with and made sure everything was correct and even gave me a ride home instead of me waiting in the waiting room while they worked on my car.

General repairsBrakes
Jeremy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience happy to spend my money with them

Reasonable priceTiresGeneral repairs
CraigLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★

My experience this last go round was disappointing. And at times I am sure that every vendor has bad days. However, after interacting with the Customer Care team and the Executive team, all focused on understanding my concerns and addressing systemic issues within, I believe that future experiences will be much more…

Reasonable priceGeneral repairs
ItzJustMe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great pricing Great staff Comfortable setting And to top it off they do Great Work!

Reasonable priceTiresGeneral repairs
DreLocal Guide · 213 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Honest and fair prices 👌

Air & cabin filter replacementTiresSteering & suspension repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

It was long. I took one tire in to get it replaced off the rim onto another tire. I waited for about an hour and a half. Other customer was coming and going with their car.I had to get up twice to ask what was taken so long for me to get my tire replace. After the second request they finally got it changed for me. I don’t think I’ll go back there again.

Reasonable priceTiresGeneral repairs
barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The staff was very friendly and very business like our car is running good Thank you TireSouth

Not sureAir & cabin filter replacementTiresGeneral repairs
BruceLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

When a restaurant or business is new, the service is often outstanding. Unfortunately, that has not been my experience with Tire South lately. My wife took her car in because it was experiencing vibrations. After inspecting the vehicle, they recommended approximately $600 worth of services. We approved the work,…

OverpricedTiresGeneral repairs
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

No appointment, no problem. Courteous and professional like always.

Reasonable priceGeneral repairs
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, great staff

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
CLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

We travel across the US and Canada for a living. This has been absolutely the worst experience with an auto shop. I had new tires installed a few days before I brought my vehicle in for an alignment. (The shop that did the tires system was down and told me to book an alignment at another local shop). I arrived at…

Not sureGeneral repairs
STEPHANIELocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great place and always so helpful and friendly

Reasonable priceGeneral repairsWheel alignmentBrakes
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Said I needed 2 tires??? I dont Said I needed front shocks??? Because mine are rusty. WOW. I dont. Said my AC was leaking at the condenser???Couldn't show me where it...Its not Guess its worth the $50 charge for the education.

Not sureTiresGeneral repairsAir conditioning
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are very pleased with the service we received!

Reasonable priceAir & cabin filter replacementGeneral repairs
Reginald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Staff very friendly and informative. Great experience.

Reasonable priceGeneral repairs
Norm3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★

Took my Jeep in for ball joints and alignment on Saturday at 8am. They closed at 4, but it wasn’t ready till 6, 10 hours later. Took it home and it wandered all over the road. Tried to drive on the interstate and it swayed and rocked so bad that my stability control light came on and it cut the accelerator. I didn’t…

Not sureGeneral repairsWheel alignment
pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great job. Great customer service. Best, ever! Brilliant!

General repairs
MarvinLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Amazing customer service dropped off my company vehicle and received a call way sooner than I thought. They did a full inspection let us know what needed to be replaced and made it a pain free experience will definitely come back.

Great priceTiresGeneral repairsWheel alignment
LauraLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★

I've always had a great experience at this location. I would truly recommend taking your vehicle here for service.

Not sureGeneral repairsOil change
Nepefteria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am so grateful to have TireSouth close to my house. They always give great services and the prices are great as well. Also, there is one wonderful thing that I can’t leave out. It is how wonderful the customer service is. Everyone that works there needs a Bonus in pay. Thanks for all that y’all do, N. Poythress

Reasonable priceTiresGeneral repairsWheel alignment
Sporty4u621 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

Rating only, no written review.

OverpricedTiresSteering & suspension repairGeneral repairs
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

General repairs

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 57%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Tires96—
Wheel alignment23—
Steering & suspension repair22—
General repairs22—
Oil change16—
Brakes14—
Air & cabin filter replacement10—
Battery2—

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