Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
TireSouth - Jonesboro Store logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%42+10.2Value 14%64+9.1Replies to reviews 7%69+4.9Momentum penalty57−4.3Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

TireSouth - Jonesboro Store

Lovejoy, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.7★ from 1,778 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TireSouth - Jonesboro Store is better than 71% of tire repair shops.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TireSouth - Jonesboro Store is better than 42% of tire repair shops.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TireSouth - Jonesboro Store is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TireSouth - Jonesboro Store is better than 64% of tire repair shops.B
64
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TireSouth - Jonesboro Store is better than 57% of tire repair shops.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TireSouth - Jonesboro Store is better than 69% of tire repair shops.B
69

Reviews for your job

Customers hired TireSouth - Jonesboro Store for 8 kinds of job.

TireSouth - Jonesboro Store for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 53/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 22 Google reviews tagged “Steering & suspension repair” · showing 20

EveLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great place for repairs and tires ! Handles everything with care and concern and treated me like family!

TiresSteering & suspension repair
TimothyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Just had oil change and wheels checked. Jonesboro store is a class act type of place.

Great priceTiresSteering & suspension repair
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Update: Chloe reach out to me and we discussed the service issues I had. She connected me with management who explained they are under new management and did their best to rectify the workmanship so it rides properly. I appreciated the accountability and communication and have gotten additional work done.

Steering & suspension repairWheel alignmentBrakes
jamesLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thanks for the great service ,the alignment has my truck driving much better

Great priceSteering & suspension repair
TyraLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

TireSouth took good care of my daughter's Subaru repairs. Jerrel kept me informed and was honest about what was needed to keep us safe on the road. I highly recommend TireSouth they will take good care of you.

TiresSteering & suspension repair
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Max & his team did a great job with the Alignment on my F-350 Dually considering its Lowered with big wheels. It drives like a new truck now.

Great priceSteering & suspension repairWheel alignment
Bridgett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service very reasonable and affordable everyone’s always friendly and kind very helpful. Very reasonable prices very close to home. I love that. Just a great business with great people.

Reasonable priceTiresSteering & suspension repairWheel alignment
DreLocal Guide · 213 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Honest and fair prices 👌

Air & cabin filter replacementTiresSteering & suspension repair
Shane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Took my 2011 gmc 2500 truck in for an alignment after a bds lift kit was installed by another shop.I asked the service writer if they were capable of doing the alignment and he said yes.after waiting 3 hours I was told that the previous shop installed the rear blocks wrong. I asked how much would it be to fix the…

OverpricedSteering & suspension repair
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, great staff

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
Brandon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have a great experience. I will definitely recommend everyone to check this place out.

Great priceSteering & suspension repairWheel alignment
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Truly appreciate on time service.

Steering & suspension repair
Vermelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I initially had issues with this shop. I had been going to them for over a year, repeatedly complaining about the same problem. It felt like they had me fix everything else except the original issue I came in for. However, during my recent visit, I discovered that they are under new management. I want to thank…

Reasonable priceSteering & suspension repairWheel alignmentService not listed
marshall8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Work completed in a timely manner. Great customer service.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
celia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excelente atención! Solucionaron mi problema en sábado aun cuando terminaron después de horas! Super agradecida!

Reasonable priceSteering & suspension repairWheel alignmentOil change
Rony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great team at Tire South was friendly and very helpful. They had me in and out quickly. They called about other issues with my car that needed attention.

Reasonable priceSteering & suspension repair
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

All of The technician that I came in contact with was very courteous, friendly, and Knowledgeable

Not sureTiresSteering & suspension repairWheel alignment
Roberto4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Went in for a alignment on my 2000 truck with a 3inch leveling kit and they told me they couldn’t align to good because of my control arms and that they would try there best to align it went in and paid $162.67 and my truck came out worse then I brought it in so after I left I went to the tire south in in McDonough…

Not sureAir & cabin filter replacementSteering & suspension repair
Wali1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairBrakes
Maxwell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresSteering & suspension repairWheel alignment

Show more steering & suspension repair reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 57%Overpriced 8%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Tires96—
Wheel alignment23—
Steering & suspension repair22—
General repairs22—
Oil change16—
Brakes14—
Air & cabin filter replacement10—
Battery2—

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