Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
TJ's Plumbing & Heating of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty92−0.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

TJ's Plumbing & Heating of Erie

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 542 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TJ's Plumbing & Heating of Erie is better than 88% of sink installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 77% of sink installation services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TJ's Plumbing & Heating of Erie is better than 92% of sink installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TJ's Plumbing & Heating of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 45% of sink installation services.C
45

Reviews for your job

Customers hired TJ's Plumbing & Heating of Erie for 8 kinds of job.

TJ's Plumbing & Heating of Erie for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$308
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Plumbing leak detection” · showing 20

Chelsea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Jason and Dillon did a fantastic job! Very helpful!

Paid $200–400Great pricePlumbing leak detectionSewer cleaning
Debora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Justin and Paul

Paid $2,000+Reasonable pricePlumbing leak detection
Heath9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dan and Karl came out to my place did the dirty job, and did it right so I don't have to worry about my pipes this winter.

Paid $1–200Great pricePlumbing leak detectionPlumbing pipe repairSewer repair
Meah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Ask for Brandon Higley! He helped us out so much with multiple issues we had going on. He offered a free water pressure and water test while here. Just a really great experienced plumber who knows his stuff! 10/10

Reasonable pricePlumbing leak detection
Kendra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

chuck was phenomenal! 20/10 would recommend to anyone

Plumbing leak detectionPlumbing pipe repair
LINDA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Detecting a strong gas odor, TJ dispatched a service tech...Dakota....immediately. He was awesome!! He was prompt, courteous, knowledgeable. I highly recommend TJ !!!! For: For any problem. Any time.😄

Plumbing leak detectionWater heater repair
Clifford7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had an emergency requirement for a propane gas leak in our home. We called late morning and they were there a short time later. David (from TJ's) walked us through what he was going to test and how the process works to make sure they would effectively keep us safe. David was efficient and reviewed our options…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repair
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chuck was fantastic. Thank you

Paid $200–400Great pricePlumbing leak detection
ShellyLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They came out and gave me an estimate and breakdown the day after I called.. explaining everything in detail. I would highly recommend them.

Plumbing leak detectionPlumbing pipe repair
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chuck and Tony from TJ’s were fantastic. Came out quickly to find some small gas leaks and were incredibly thorough in their work. They left no stone unturned in finding every joint that was leaking to ensure we were safe and had no further issues. Very much appreciate their work. Highly recommend.

Paid $200–400Great pricePlumbing leak detection
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

TJ’s Plumbing responded to our call in a timely manner and quickly resolved our issue. Thomas was professional and kind, and I highly recommend him for all your plumbing needs.

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Philip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great experience with TJ’s Plumbing. Chuck was the plumber who came out, and he was outstanding. He responded quickly, arrived promptly, and was very professional throughout the visit. He took the time to explain everything clearly and provided a very reasonable estimate before he even left. I really…

Great pricePlumbing leak detection
Z2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chuck did an awesome job!

Paid $1–200Great pricePlumbing leak detection
Beth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent! Chuck was extremely helpful with all the plumbing . Brandon J was amazing for my hvac and furnace. Chuck came back to hook up my washer and dryer! THANK YOU!

Paid $2,000+Reasonable priceWater heater installationShower installationPlumbing leak detection
Lindsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service. Chuck was very friendly and personable. He told me what was happening at every step. He also showed me the problem areas and gave me an explanation that I was able to understand.

Paid $2,000+Not surePlumbing leak detection
MattLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent work done, especially a big shout out to Kevin for going above and beyond! We will absolutely use TJs again.

Paid $1,000+Great pricePlumbing leak detectionInstallation
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely excellent service. Came within a few hours for major leak. A very personable Chuck had the problem fixed in about 45 minutes. I’ve used TJ’s in the past, and truly it gets better with every visit. Thank you Chuck!

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chuck was great. He diagnosed and resolved the issue quickly

Plumbing leak detection
BobLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I've been using TJ'S Plumbing for several years and appreciate their professionalism. I had a somewhat complicated issue today and Justin was able to fix it to my satisfaction. He did a fine job!

Plumbing leak detectionPlumbing pipe repair
Jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Don’t know who to call? Well I can tell you TJs has impressed me and recommend them highly.

Paid $200–300Great pricePlumbing leak detectionPlumbing pipe repair

Show more plumbing leak detection reviews (15 more) →

Price

$506+43% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair50$227–$880
Plumbing leak detection35$114–$308
Water heater installation23$1.3k–$2.1k
Plumbing leak repair19$73–$324
Faucet repair17$145–$322
Sewer cleaning11$209–$352
Sewer repair11$337–$2.1k
Drain cleaning10$148–$353

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