Analyzing 7,329,7967.3M ReviewsFor 20,76820.8K Experts

Experts Reviews · Company report
TJ's Plumbing & Heating of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty92−0.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

TJ's Plumbing & Heating of Erie

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 542 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TJ's Plumbing & Heating of Erie is better than 88% of sink installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 77% of sink installation services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TJ's Plumbing & Heating of Erie is better than 92% of sink installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TJ's Plumbing & Heating of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 45% of sink installation services.C
45

Reviews for your job

Customers hired TJ's Plumbing & Heating of Erie for 8 kinds of job.

TJ's Plumbing & Heating of Erie for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$352
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Sewer cleaning”

Chelsea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Jason and Dillon did a fantastic job! Very helpful!

Paid $200–400Great pricePlumbing leak detectionSewer cleaning
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chuck was here the first day to snake the drains in my basement. He And Tim identified my corroded and leaking sewer pipes. Next, David and Devon were here for the length of the job replacing my sewer pipes underneath my basement floor. They were supportive and professional and when they were done, they cleaned…

Paid $2,000+Reasonable priceSewer cleaningSewer repair
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service! Fast, friendly, heck of a nice guy! Mr. Brandon was able to get our sewer line opened today!!!! Mr. B explained the issue with our basement trap and we were able to schedule this repair.

Great priceSewer cleaning
T9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon Higley arrived on time and addressed the several issues in my basement that caused sewage to pool around the drain. Then clearly explained to me the process of what needs to be done. With undeniably fair pricing too. His emphasis on health and safety lets me know I made the right call reaching out. You can…

Customer photo from T's review
Plumbing pipe repairSewer cleaningWater heater repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had an amazing experience with both Nico & Travis. Had a major problem with my drains that was extremely bad and these two eased my concerns and made everything right. I would recommend hiring TJ’s Plumbing for all of your plumbing needs!

Paid $2,000+Great pricePlumbing pipe repairSewer cleaningSewer repair
IbrahimLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My basement was having issues and had water puddles all over because the main sewer line was clogged. It was around 5:30-6pm when I called and no one was available but them. I tried calling 2-3 places and they said tomorrow we'll take care of it but TJs Plumbing serviced my main sewage line the same day in the…

Paid $1–200Reasonable priceSewer cleaning
JoeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chuck and Nico showed up at 11 pm on an emergency call and gave 2 hours of their evening to help us out. Really appreciative of their time and knowledge to get everything handled so we can have some piece of mind. Will definitely use them again if needed!

Paid $200–400Great priceSewer cleaning
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Of the plumbing services we contacted, TJ's Plumbing and Heating was th3 only one who actually seemed interested and had someone available for their 24 hr services. Thomas and JZ arrived within reasonable time after our initial call and investigated the sewer issue we were having and recommended some follow-up…

Paid $200–400Reasonable priceSewer cleaning
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chuck and Damien did a wonderful job replacing pipes in my house. My child flushed a toy down my toilet and it ended up creating a big mess but with the help of them the job was done fast and efficient highly recommend. Thank you guys so much!!

Plumbing pipe repairSewer cleaning
Katelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

TJs plumbing showed up within an hour after I called. They made our situation a priority due to the not being able to flush any toilet or even use the sink drains. They were professional, kind & very affordable. They took the time to get the job done and correctly. I will absolutely use TJs in the future if needed. Thank you!

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Erik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good job, professional, and quick response time! Willy and JT did a great job !

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

$506+43% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair50$227–$880
Plumbing leak detection35$114–$308
Water heater installation23$1.3k–$2.1k
Plumbing leak repair19$73–$324
Faucet repair17$145–$322
Sewer cleaning11$209–$352
Sewer repair11$337–$2.1k
Drain cleaning10$148–$353

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