Experts Reviews · Company report
TJ's Plumbing & Heating of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty92−0.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

TJ's Plumbing & Heating of Erie

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 542 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TJ's Plumbing & Heating of Erie is better than 88% of sink installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 77% of sink installation services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TJ's Plumbing & Heating of Erie is better than 92% of sink installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TJ's Plumbing & Heating of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 45% of sink installation services.C
45

Reviews for your job

Customers hired TJ's Plumbing & Heating of Erie for 8 kinds of job.

TJ's Plumbing & Heating of Erie for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$337–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Sewer repair”

Heath9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dan and Karl came out to my place did the dirty job, and did it right so I don't have to worry about my pipes this winter.

Paid $1–200Great pricePlumbing leak detectionPlumbing pipe repairSewer repair
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Travis and Paul did an excellent job. I personally spoke with Travis and he is very knowledgeable and friendly. They left the site in very nice condition.

Sewer repair
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chuck was here the first day to snake the drains in my basement. He And Tim identified my corroded and leaking sewer pipes. Next, David and Devon were here for the length of the job replacing my sewer pipes underneath my basement floor. They were supportive and professional and when they were done, they cleaned…

Paid $2,000+Reasonable priceSewer cleaningSewer repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had an amazing experience with both Nico & Travis. Had a major problem with my drains that was extremely bad and these two eased my concerns and made everything right. I would recommend hiring TJ’s Plumbing for all of your plumbing needs!

Paid $2,000+Great pricePlumbing pipe repairSewer cleaningSewer repair
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis was great. Extremely professional and informative. Highly recommend TJs for any plumbing issues.

Reasonable priceSewer repair
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thomas & JZ arrived to assist with flooded basement. They were kind, courteous, and professional working to resolve our problem.

Reasonable priceSewer repair
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Aidan and Chuck did a great job. Very professional and made sure everything was cleaned up. Had a sewer trap replaced. All done in one day. TJ’s has done several jobs for me and always pleased with their service

Paid $500–600Reasonable priceSewer repair
Summer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Respectful and considerate employees, responsive and efficient, knowledgeable staff

Sewer repair+ Responsiveness+ Punctuality+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome customer service, we called TJ's plumbing services and they were here ASAP. Travis and Dan were curtious and very professional, they repaired are drain system and had us up and running in no time!

Sewer repair+ Punctuality+ Quality+ Professionalism
Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used TJ's Plumbing several times for a variety of tasks. We have always bee delighted with their work. Nick and Dan always work hard and provide high quality service. They are always careful to clean up any water or debris before they leave. All of TJ's people have been professional, polite, and friendly…

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
MrMcgraw19763 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

TJ’s plumbing was absolutely amazing for me! I had an issue with a sewer drain in my basement and they were there within 10 minutes to help me! Both workers were extremely professional, kind and hard working! They took their time and assessed the issue and fixed it! I was so pleased that I chose TJ’s Plumbing and…

Sewer repair+ Responsiveness+ Punctuality+ Quality

Price

$506+43% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair50$227–$880
Plumbing leak detection35$114–$308
Water heater installation23$1.3k–$2.1k
Plumbing leak repair19$73–$324
Faucet repair17$145–$322
Sewer cleaning11$209–$352
Sewer repair11$337–$2.1k
Drain cleaning10$148–$353

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