Experts Reviews · Company report
TJ's Plumbing & Heating of Erie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty92−0.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

TJ's Plumbing & Heating of Erie

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 542 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TJ's Plumbing & Heating of Erie is better than 88% of sink installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 77% of sink installation services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TJ's Plumbing & Heating of Erie is better than 92% of sink installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TJ's Plumbing & Heating of Erie is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TJ's Plumbing & Heating of Erie is better than 45% of sink installation services.C
45

Reviews for your job

Customers hired TJ's Plumbing & Heating of Erie for 8 kinds of job.

TJ's Plumbing & Heating of Erie for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.3k–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Water heater installation” · showing 20

ForestLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Erick did a great job installing my new water heater. It took about 4 hours to install. The price was fair and the installation turned out very nice.

Water heater installation
TerryLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Brandon and Jacob arrived today to replace our water heater and resolved a leaking valve issue. They were both professional and diligent in their work. Replacing a tank with a tankless water heater is very involved and they completed the work effectively and efficiently.

Water heater installationPlumbing pipe repair
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chuck did amazing as always.

Paid $1,000+Reasonable priceWater heater installation
Xavier1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thomas and Dylan work really well together and did really well

Paid $1–200Great priceWater heater installation
Antonia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service! The technicians were fast, efficient, and highly professional from start to finish. They arrived on time, completed the job quickly, and made sure everything was working perfectly before they left. I was very impressed with their workmanship and professionalism. I highly recommend them to anyone…

Water heater installationHVAC system repairHVAC system maintenance
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chuck is FANTASTIC !!!!

Water heater installationVentilated ceiling installation
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you so much for replacing my hot water heater from Chuck Thomas Jacob and Megan. You were all extremely excellent at helping with this unexpected project I wasn’t ready for however you all made sure i can rest knowing my old heater has been replaced . again such wonderful service and so quick to get it done

Water heater installation
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Callled at 8:15 Monday morning for a water heater issue. Received a call and text that a crew was available for 9:30. After a visual inspection I was advised of several issues that may be the problem but would do diagnostic tests to determine exact problem. Problem was a bad thermocouple that needed replaced.…

Paid $200–400Reasonable priceWater heater installation
Beth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent! Chuck was extremely helpful with all the plumbing . Brandon J was amazing for my hvac and furnace. Chuck came back to hook up my washer and dryer! THANK YOU!

Paid $2,000+Reasonable priceWater heater installationShower installationPlumbing leak detection
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very friendly, fast service, highly recommend

Paid $1,200–1,400Reasonable priceWater heater installation
JustineLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Our furnace broke right when the weather was terrible, they can out right away! I will always call TJ’s for my heating system! Brandon and his crew were very professional and nice to deal with, thank you!!

Paid $1,000+Reasonable priceWater heater installation
K.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim reviewed and quoted the job in the AM. Kevin & Mike handled the water heater removal and replacement. They also moved a gas line that was out of code. They were all professional throughout the process. The job was completed in one day. Highly recommended.

Customer photo from K.'s review
Paid $1,000+Reasonable priceWater heater installationService not listed
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got the guy from the commercial. Thomas did a great job. Thanks

Paid $1,000+Great priceWater heater installation
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

December 29th, 2025, right around the holidays, woke up and took a shower with the coldest water imaginable. My water tank was shot. Called TJs plumbing that morning and they were there by lunch to look at the tank and determine whether its needs replaced or to order a new piece. Around dinner time I got a call to…

Great priceWater heater installation
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

TJ's installed a hot water tank and toilet at my house. The crew was professional and worked quickly. I would recommend anyone who is looking for plumbing work to give them a call!

Great priceWater heater installationToilet installation
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Known for being locally owned, responsive, and offering reasonable, upfront quotes for services like fixture installations At T'js Plumbing all are knowledgeable, efficient, and a team that delivers excellent service. If you need a plumber you can trust TJ's plumbing,they are number one in town.

Paid $100–200Great priceToilet repairWater heater installationDrain cleaning
Jacson6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work , great price , on time and efficient, will call TJ’s from here on out 🤙

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would give them 6 stars if i could. These guys were great! They have done a lot of work for us, both plumbing and heating. They are reliable, show up when they say they will, the charges are reasonable, they cleanup after themselves.

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Veronica & Zach came to relight my pilot on hot water tank. They were here very quickly and very friendly. Thank you to Tj's for such wonderful service

Water heater installation+ Quality
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a bit of an emergency when our hot water tank decided to blow it's bottom out and leak all over the cellar. I called a few places close to where we live and one could not help till the following week. One could come that day but they were not sure and if it was after closing time, it would be time and a half…

Water heater installation+ Responsiveness+ Punctuality+ Professionalism

Show more water heater installation reviews (3 more) →

Price

$506+43% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair50$227–$880
Plumbing leak detection35$114–$308
Water heater installation23$1.3k–$2.1k
Plumbing leak repair19$73–$324
Faucet repair17$145–$322
Sewer cleaning11$209–$352
Sewer repair11$337–$2.1k
Drain cleaning10$148–$353

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