Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Momentum penalty44−5.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORETLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth
Providence Village, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.8★ from 239 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth is better than 79% of carpet cleaning.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth is better than 64% of carpet cleaning.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth is better than 88% of carpet cleaning.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth is better than 44% of carpet cleaning.C
44
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth is better than 100% of carpet cleaning.A
100
Reviews for your job
Customers hired TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth for 8 kinds of job.
TLC Carpet Cleaning Inc - Carpet Cleaning Dallas, Fort Worth for water damage-related mold removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8
All 4 Google reviews tagged “Water damage-related mold removal”
Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Michael Vogt was exceptional, returned several times to ensure the water damage was fixed. Then cleaned everything. Best most professional team I ever had. They really care about the client thru the whole process. I will always use them for any future needs. God blessed me with them.
General carpet cleaningSteam cleaningWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
EstelaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Michael did a great job fixing up our carpet today. He was super professional and pretty quick for everything that had to be done. Definitely recommended 👍🏼
Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Professionalism
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Michael was very very helpful! He made sure everything was done correctly. He went over and beyond to ensure that he left my carpet better than when I moved in. Great experience!
General carpet cleaningWater damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Quality+ Professionalism
Tarini8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Water damage-related mold removal
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 67%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 48 | $170–$334 |
| Pet stain & odor removal | 17 | $139–$360 |
| Steam cleaning | 16 | — |
| Area rug cleaning | 14 | $170–$447 |
| Upholstery cleaning | 12 | $189–$359 |
| Flooring | 11 | — |
| Carpet steam cleaning | 9 | $176–$340 |
| Water damage-related cleanup & repair | 7 | — |
