Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
TLC Grooming Clintonville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%46+25.1Reliability 24%11+2.7Value 14%63+8.9Replies to reviews 7%43+3Craft & service penalty99−0.1Momentum penalty33−6.7Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

TLC Grooming Clintonville

Columbus, OH · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 139 mobile dog groomers · 4.6★ from 240 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TLC Grooming Clintonville is better than 46% of mobile dog groomers.C
46
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TLC Grooming Clintonville is better than 11% of mobile dog groomers.F
11
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TLC Grooming Clintonville is better than 99% of mobile dog groomers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TLC Grooming Clintonville is better than 63% of mobile dog groomers.B
63
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TLC Grooming Clintonville is better than 33% of mobile dog groomers.D
33
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TLC Grooming Clintonville is better than 43% of mobile dog groomers.C
43

Reviews for your job

Customers hired TLC Grooming Clintonville for 6 kinds of job.

TLC Grooming Clintonville for dog full service grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.40
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 17/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 5 Google reviews tagged “Dog full service grooming”

ToriLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I can't say enough good things about Kelley at TLC Grooming and I highly recommend. I've got an older dog so getting him groomed can be a stressful experience for everyone, but my dog looks great and seems to feel okay too! He didn't like the dryer, which was on me for not warning Kelley, but she pivoted and called…

Great priceDog groomingDog bathing and blow dryDog full service grooming
PASCALAU2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

very rude customer service and they do not take care of the animals, they do not keep in mind the necessity of different breeds and there have been cases where the animals got hurt

OverpricedDog ear cleaningDog anal gland expressionDog grooming
pierce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

The worst! They stated matting issues upon bringing the dog in, which were not severe. Then said they would work to keep as much coat as they could. They took the easy way out and totally shaved him. They couldn’t even get the doodle face anywhere near correct. Extremely bad experience! I’m sure I won’t do worse anywhere else in Columbus. Avoid the place!

Dog full service grooming
Sabrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love TLC Grooming! We’ve been going for about 5 years and Maria and Christian do a great job with my toy poodle Lola. Lola has some back issues and is super anxious and they always listen to me when I ask for specific care for her. I recently moved out of Clintonville area but I still come here for Lola’s groom.…

Reasonable priceDog anal gland expressionDog groomingDog bathing and blow dry
RoyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful and friendly staff that treat your dogs like their own!

Reasonable priceDog anal gland expressionDog groomingDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 48%Overpriced 14%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming17—
Dog nail trimming9—
Dog bathing and blow dry5—
Dog full service grooming5—
Dog ear cleaning5—
Dog anal gland expression5—

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