Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
TLC Landscape Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty42−5.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

TLC Landscape Management

Kennewick, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 34 water feature installation · 4.7★ from 75 Google reviews

📞 Call (509) 627-9384Request a call backWebsite ↗

Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TLC Landscape Management is better than 71% of water feature installation.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TLC Landscape Management is better than 64% of water feature installation.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TLC Landscape Management is better than 42% of water feature installation.C
42
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TLC Landscape Management is better than 100% of water feature installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TLC Landscape Management is better than 100% of water feature installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TLC Landscape Management is better than 64% of water feature installation.B
64

Reviews for your job

Customers hired TLC Landscape Management for 3 kinds of job.

TLC Landscape Management for yard work

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.62
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard work”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Yard work”

Elaine13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

They came right on time, efficiently performed the service requested. Thank you very much.

Great priceYard work
Devin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic job as always. Thought I needed to do a major overhaul with my sprinkler system. The guys came in for less than 2 hours, fixed the line, adjusted water flow and make sure my whole lawn has sprinkler coverage.

Great priceLawn mowing & maintenanceYard work
RobLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Very reliable do a good job. A disagreement over xtra services is the only shadow in 4 plus years. Trust them to do you’re yard!

Yard work
Rena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have used TLC for over 2 years and have had exemplary service at a great price! They are responsive and let us know about issues on the property since we are out of state. Can't recommend them enough!

Great priceIrrigation system repair & maintenanceYard workService not listed
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We’re very happy with TLC Landscaping. They do a fantastic job maintaining the property surrounding Mustang Signs. Everything always looks clean and well cared for. Trent and his team are dependable and easy to work with, Highly recommended!

Great priceIrrigation system repair & maintenanceLawn mowing & maintenanceYard work
KRISTIN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have work with Trent and his team for years. From landscaping to Xmas lighting. They are wonderful to work with and always accommodating. Highly recommended.

Great priceIrrigation system repair & maintenanceLawn mowing & maintenanceYard work
AdamLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

TLC has been great managing weeds in my rock areas and gravel driveways. The office and field staff have been responsive and professional and pricing is very fair.

Lawn mowing & maintenanceYard work
Anita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A few of our sprinklers stopped working in the heat of the summer. Trent promptly came out and fixed the issue and then he reprogrammed all our sprinklers so they work perfectly. He explained to use that there will be alittle overspray on the concrete, due to the wind factor or the pressure from irrigation!!!!…

Great priceIrrigation system repair & maintenanceLawn mowing & maintenanceYard work
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Trey’s gave what I thought was a reasonable quote but did not give enough specifics and did not do the job correctly. There was a long delay before they could start the work. Then they tried to sell a maintenance program to correct the work that was not done correctly.

Customer photo from Mark's reviewCustomer photo from Mark's reviewCustomer photo from Mark's review
Yard work
ChristinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you, TLC for not only doing an excellent job cleaning up our front lawn. But the friendly, timely, and professional manner in which it was done. I should have taken before and after pictures to post here to show how amazing this team is! We will most definitely be returning for all our lawn care needs. Again,…

Lawn mowing & maintenanceYard work+ Responsiveness+ Punctuality+ Quality
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! They did a fantastic job cleaning up our yard! Quick response, fast service, and we’re very satisfied. Highly recommend them. Thanks so much!

Yard work+ Responsiveness+ Punctuality+ Quality
Gordon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They thatched our front and back yards and removed three wicked thorny rose bushes. We were very pleased with the results which exceeded our expectations. We plan to avail ourselves of their services in the future.

Yard work+ Responsiveness+ Punctuality+ Quality
Cody7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceLawn mowing & maintenanceYard work

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 27%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance13—
Yard work13—
Irrigation system repair & maintenance8—

Compare with

Eden Landscaping & Tree Service LLC logoEden Landscaping & Tree Service LLCExperts Score 99Kennewick · 5.00★Tri-Cities Water Store logoTri-Cities Water StoreExperts Score 72Kennewick · 4.87★Badger Mountain Splash Pad logoBadger Mountain Splash PadExperts Score 69Kennewick · 4.66★