Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
TLC Vet Care holds a 4.7 rating from 411 reviews, with customers frequently citing knowledgeable staff, reasonable pricing, and compassionate handling of difficult situations like euthanasia. However, the owner has not replied to any reviews. Recurring criticisms in lower-rated feedback focus on unprofessional front desk behavior, including ignored phone calls and dismissive interactions, alongside isolated concerns regarding record retention and diagnostic accuracy.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
411 Google reviews we collected
Phrases our text analysis found in 260 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 260 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The vet and the staff were extremely knowledgeable and had a no-nonsense approach to getting a problem resolved”
“Her demeanor was unprofessional and dismissive throughout the visit.”
“Great staff who truly care and the cost is very reasonable.”
“Amazing place, they never hve overcharged us, and extended our dog's life to 13 years.”
“Very impressed with the level of care and attention to detail.”
“We used to use TLC all the time without issue, but lately their service has been awful.”
“During COVID pandemic they were responsive and concerned while taking the disease process seriously and ensuring that their clients were safe and thei…”
“Very reasonable and very good with my dogs highly recommended.”
“If you’re looking for attentive, detail-oriented care for your pet, I recommend looking elsewhere.”
“I totally trust her and her staff taking care of my pets.”
“We had to have our Foxy sent to Heaven today and and they helped us through the process, gave us time to grieve and explained every step.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired TLC Vet Care for 1 kind of job. Pick one to see what they paid and said.
The vet and the staff were extremely knowledgeable and had a no-nonsense approach to getting a problem resolved
I took my cat there to have nails trimmed and anal glands extracted. Staff was wonderful. One of them named my cat when she was little. As I adopted her. So glad to find this wonderful office.
I can’t say enough good things about TLC. The level of care is exceptional. The price is extremely fair. They take care of all four of our dogs and even helped diagnose two of them with different issues who had been misdiagnosed in the past! I would use them again and again and I tell everyone about them.
I have a 5 year old Rottweiler. She is my baby girl. She had severe ear infection and all the ladies were so wonderful with her. I can’t thank them enough they were all so loving and caring. And a little 150 pound woman had my rottie loving her by the time it was over. Never been to a vet that was this kind and…
I mistakenly ended up at TLC Vet Care due to an emotional mix up on my end thinking my I was going a fur baby. Not only did the staff just roll with it like I was supposed to be there, they didn't even make me feel crazy for not having the right clinic. They seen Husker that day and took the best care of him. He is…
Dr Craig and the staff are absolutely the best! We are from Eastern KS...happen to find TLC and needed some doggie care. So genuine, gracious, and such great care!! Thankyou !
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 7 | — |
4.7 ★★★★★ 411 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very friendly knowledgeable staff. Affordable.
The vet and the staff were extremely knowledgeable and had a no-nonsense approach to getting a problem resolved
I took my cat there to have nails trimmed and anal glands extracted. Staff was wonderful. One of them named my cat when she was little. As I adopted her. So glad to find this wonderful office.
This place is always a good place to take your animals too
They don't answer the calls but good medical services.
I can’t say enough good things about TLC. The level of care is exceptional. The price is extremely fair. They take care of all four of our dogs and even helped diagnose two of them with different issues who had been misdiagnosed in the past! I would use them again and again and I tell everyone about them.
I have a 5 year old Rottweiler. She is my baby girl. She had severe ear infection and all the ladies were so wonderful with her. I can’t thank them enough they were all so loving and caring. And a little 150 pound woman had my rottie loving her by the time it was over. Never been to a vet that was this kind and caring. And loving to not just my dog but every animal that was there. They are the best. From the Dr to all the staff. You’re the best. I finally found a place a feel at peace with taking her there. Thank you from the bottom of my heart. ❤️♥️. Roxy(my baby) and Ronda.
My cat and I love TLC.
I mistakenly ended up at TLC Vet Care due to an emotional mix up on my end thinking my I was going a fur baby. Not only did the staff just roll with it like I was supposed to be there, they didn't even make me feel crazy for not having the right clinic. They seen Husker that day and took the best care of him. He is doing amazing and I know it's because of the care he received at TLC Vet Clinic. Then our other ShihTzu Whiskey ended up having a tumor on the outer part of his eye and they seem us with in 24hrs and now we already have the procedure set up to remove it next week . The staff is friendly, always a friendly smile when you walk in and always nice when you are leaving. In this world of craziness, I really appreciate should a great place with good people!!!
Great people who love animals
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
