Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Tmz Magic Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Tmz Magic Cleaning

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 147 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tmz Magic Cleaning is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tmz Magic Cleaning is better than 92% of carpet cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tmz Magic Cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Tmz Magic Cleaning for 5 kinds of job.

Tmz Magic Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Area rug cleaning”

LaunaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My couch is like brand new! If your house is like our house your couch is a catch all for popcorn, spilled drinks, snack residue, dirt from playing outside and spaghetti spills. I had been meaning to clean our couch for a while but I kept putting it off because well busy Mom over here. So glad I called Daniel over…

Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Amit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We’ve been using TMZ Magic Cleaning for our annual carpet and sofa cleaning, and they consistently do an amazing job. Dan is incredibly professional, reliable, and thorough—everything always looks and feels brand new after he’s done. What really stands out is how trustworthy he is. We feel completely comfortable…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Austin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I couldn’t be happier with TMZ Magic Cleaning. Daniel is extremely professional, knowledgeable and thoughtful. This is my second time using him as he is always reliable, and does a fantastic job. Wouldn’t trust anyone else with my carpets!

Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Arin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Daniel did a great job, was very kind and thorough.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Daniel was very easy to communicate with, explained everything clearly and made sure I was happy with the final product.

Paid $300–350Reasonable priceUpholstery cleaningArea rug cleaning
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! Daniel was communicative, prompt, and did a very thorough job cleaning two area rugs. Would definitely use this service again and would recommend to others!

Paid $200–250Great pricePet stain & odor removalArea rug cleaning
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to schedule, punctual, and did an excellent job on a couch I didn’t think was redeemable! Will definitely be using again.

Reasonable priceUpholstery cleaningArea rug cleaning
MiriamLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used Tmz twice before yesterday's cleaning. The company does a terrific job. I have two dogs and two cats living in my home, so I have the carpets cleaned every six months. Once the summertime comes and I can move things outside, they will be cleaning the tiled recreation room, as well. I highly recommend this company.

Carpet steam cleaningArea rug cleaningPet stain & odor removal
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a rug and two sofas cleaned in July. I texted him to request the cleaning and he was available the next day, arrived at the time he said he would. I will certainly be using this service again. Mr. Thomaz did great work, and the cleaning was very affordable.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Robyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel did an excellent, thorough job. Very professional and the rugs look great. I highly recommend!

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience, will definitely use TMZ in the future.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company, very professional and did a fantastic job!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
McGuire13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel was wonderful! I had a huge coffee stain on our rug and he came same day and got it out! He was so nice, professional and did such a great job!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Jeremy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was great and professional. He is super friendly and helpful.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RosaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You will not be disappointed. Excellent response time. Excellent customer service. Excellent job!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Cinara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tmz Magic Cleaning is amazing, we've used them a few times and every time they amaze us with their great work and amazing smell from the cleaning supplies they use, they're fast and very careful, we highly recommend their work…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $150–200Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Marinela3 years ago★★★★★

Rating only, no written review.

Area rug cleaningMattress cleaningPet stain & odor removal+ Quality+ Professionalism

Price

$312+21% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning33$183–$347
Carpet steam cleaning22$170–$334
Area rug cleaning18$170–$447
General carpet cleaning15$170–$334
Pet stain & odor removal11$146–$348

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