Experts Reviews · Company report
Tmz Magic Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Tmz Magic Cleaning

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 147 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tmz Magic Cleaning is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tmz Magic Cleaning is better than 92% of carpet cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tmz Magic Cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Tmz Magic Cleaning for 5 kinds of job.

Tmz Magic Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 79
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Carpet steam cleaning”

Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We were pleased with the steam cleaning of my area rugs and the cleaning of our bathroom tile floor. Dan was on time and a great worker. We are definitely keeping his number for the future.

Paid $300–350Reasonable priceCarpet steam cleaningService not listed
Olga1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

*REPEAT CUSTOMER! We were so pleased with the service we scheduled a second cleaning for the main floor. We will continue to do business with TMZ. Thank you so much for the accommodations. The carpets look amazing and smell great.

Carpet steam cleaning
Amit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We’ve been using TMZ Magic Cleaning for our annual carpet and sofa cleaning, and they consistently do an amazing job. Dan is incredibly professional, reliable, and thorough—everything always looks and feels brand new after he’s done. What really stands out is how trustworthy he is. We feel completely comfortable…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve used Daniel a few times for rug cleaning and sofa cleaning. Daniel is friendly, dresses professionally and makes sure he keeps your home clean while inside. I will continue to to refer his business

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
danniLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

So well done - it’s like my carpets and couch are brand new!!!!! 10x better than most commercial places. Will absolutely be using the team again!

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Austin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I couldn’t be happier with TMZ Magic Cleaning. Daniel is extremely professional, knowledgeable and thoughtful. This is my second time using him as he is always reliable, and does a fantastic job. Wouldn’t trust anyone else with my carpets!

Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Carpet was not in the greatest shape but Daniel did an amazing job and it came out awesome I highly recommend TMZ carpet cleaning

Carpet steam cleaning
Beinaz12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had two Persian rugs, cleaned recently by Daniel One of them had some stains and he did a great job

Carpet steam cleaning
e4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel was professional on time worked fast and efficient price was more than reasonable for sure will hire Danial again.

Paid $150–200Great priceCarpet steam cleaning
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Would highly recommend Tmz did a great job, didn't rush through the job took his time and carpets came out great. Prices are reasonable and very professional.

Paid $350–400Great priceCarpet steam cleaning
tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel did a great job! the carpets in some areas were in very bad shape, he has before and after pics, and it really came out fantastic. we weren't expecting miracles given the condition but he went above and beyond to do his best. highly recommend. awesome job thank you Daniel!!

Customer photo from tom's reviewCustomer photo from tom's reviewCustomer photo from tom's review
Paid $400–450Reasonable priceCarpet steam cleaning
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve used Daniel a few times now and he’s terrific! Great communicator and availability, and more importantly, really thorough. Takes pride in his business. I definitely plan to continue using him, and will recommend him to friends and family.

Customer photo from Emily's review
Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Roberta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel did an amazing and thorough job! Everything looks like new! Thank you Daniel!

Reasonable priceCarpet steam cleaningUpholstery cleaning
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was way better than anticipated and we will be calling again! :)

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
MiriamLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used Tmz twice before yesterday's cleaning. The company does a terrific job. I have two dogs and two cats living in my home, so I have the carpets cleaned every six months. Once the summertime comes and I can move things outside, they will be cleaning the tiled recreation room, as well. I highly recommend this company.

Carpet steam cleaningArea rug cleaningPet stain & odor removal
Stanley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great attention to detail. Dog spots removed and restored the carpet to brand new form.

Carpet steam cleaning+ Professionalism
Robyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel did an excellent, thorough job. Very professional and the rugs look great. I highly recommend!

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Anjali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel cleaned our living room rug. He was very responsive, polite and our rug looks like new. Highly recommend!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time the carpet was cleaned in eight years and it looks like new! Communication was excellent- thank you ! 🙂

Carpet steam cleaning+ Responsiveness+ Punctuality+ Professionalism
Jordan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professional. With kids, cats and dogs, our surfaces take a beating. We’ve had them clean our carpets and furniture multiple times and have always been impressed with the work and the value.

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Donnaa week ago★★★★★

Rating only, no written review.

Reasonable priceCarpet steam cleaning
Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $150–200Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning

Price

$312+21% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning33$183–$347
Carpet steam cleaning22$170–$334
Area rug cleaning18$170–$447
General carpet cleaning15$170–$334
Pet stain & odor removal11$146–$348

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