Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Tmz Magic Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Tmz Magic Cleaning

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 147 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tmz Magic Cleaning is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tmz Magic Cleaning is better than 92% of carpet cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tmz Magic Cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Tmz Magic Cleaning for 5 kinds of job.

Tmz Magic Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 112
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “General carpet cleaning”

LaunaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My couch is like brand new! If your house is like our house your couch is a catch all for popcorn, spilled drinks, snack residue, dirt from playing outside and spaghetti spills. I had been meaning to clean our couch for a while but I kept putting it off because well busy Mom over here. So glad I called Daniel over…

Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Amit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We’ve been using TMZ Magic Cleaning for our annual carpet and sofa cleaning, and they consistently do an amazing job. Dan is incredibly professional, reliable, and thorough—everything always looks and feels brand new after he’s done. What really stands out is how trustworthy he is. We feel completely comfortable…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
João2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! The carpet and sofa cleaning came out amazing. Very professional, on time, and paid attention to every detail. Highly recommend!

Great priceUpholstery cleaningGeneral carpet cleaning
danniLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

So well done - it’s like my carpets and couch are brand new!!!!! 10x better than most commercial places. Will absolutely be using the team again!

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Austin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I couldn’t be happier with TMZ Magic Cleaning. Daniel is extremely professional, knowledgeable and thoughtful. This is my second time using him as he is always reliable, and does a fantastic job. Wouldn’t trust anyone else with my carpets!

Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Arin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Daniel did a great job, was very kind and thorough.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
KathyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Daniel was on time and super nice- did a good job with our basement carpet /stairs - very helpful, professional and considerate. Will use this company again for sure. Highly recommend.

General carpet cleaning
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve used Daniel a few times now and he’s terrific! Great communicator and availability, and more importantly, really thorough. Takes pride in his business. I definitely plan to continue using him, and will recommend him to friends and family.

Customer photo from Emily's review
Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was way better than anticipated and we will be calling again! :)

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Sabrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very satisfied with the cleaning of our rugs, once again Daniel did an excellent job. I highly recommend.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company, very professional and did a fantastic job!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing job. Carpets cleaned beautifully and bathroom tile floors look new. Great friendly service. Easy yo work with and very fair prices. Highly recommend!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jacqui3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend TMZ for your carpet cleaning needs. Extremely professional service with excellent results!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
RosaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You will not be disappointed. Excellent response time. Excellent customer service. Excellent job!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Cinara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tmz Magic Cleaning is amazing, we've used them a few times and every time they amaze us with their great work and amazing smell from the cleaning supplies they use, they're fast and very careful, we highly recommend their work…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism

Price

$312+21% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning33$183–$347
Carpet steam cleaning22$170–$334
Area rug cleaning18$170–$447
General carpet cleaning15$170–$334
Pet stain & odor removal11$146–$348

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