Experts Reviews · Company report
Tmz Magic Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Tmz Magic Cleaning

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 147 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tmz Magic Cleaning is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tmz Magic Cleaning is better than 92% of carpet cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tmz Magic Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tmz Magic Cleaning is better than —% of carpet cleaning.–
—

Reviews for your job

Customers hired Tmz Magic Cleaning for 5 kinds of job.

Tmz Magic Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 99
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Upholstery cleaning”

Kinysha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional, I’m happy with the results. Would hire again.

Paid $200–250Great priceUpholstery cleaning
Ashleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel was Amazing!! I have a fury upholstered couch that was stained by animals and young children he brought the fur back to life and got every stain out! I almost thought about getting a new couch until I found his business! Thank you so much TMZ!

Customer photo from Ashleigh's review
Great priceUpholstery cleaningPet stain & odor removal
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Daniel did an amazing job! My 16 year old dog made the loveseat her comfortable spot the last months she was here, so she had accidents. I called Daniel, and he came out the next day. He did an amazing job, the stains and the smell are gone. He was very nice, and affordable. Highly recommend!

Paid $150–200Great priceUpholstery cleaning
MichelleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service. Prompt sweet and effective. And he found my mom’s ring in the cushions and returned it to me. Highly recommend.

Paid $200–250Great priceUpholstery cleaning
LaunaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My couch is like brand new! If your house is like our house your couch is a catch all for popcorn, spilled drinks, snack residue, dirt from playing outside and spaghetti spills. I had been meaning to clean our couch for a while but I kept putting it off because well busy Mom over here. So glad I called Daniel over…

Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
debbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We were so impressed by the word that TMZ did on our indoor huge couch (white) and outdoor furniture. The previous company we had hired to clean our large indoor couch used product that actually made the couch stained. TMZ focused their time on removing all of the stains and previous poor workmanship and our couch…

Paid $500+Upholstery cleaning
Amit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We’ve been using TMZ Magic Cleaning for our annual carpet and sofa cleaning, and they consistently do an amazing job. Dan is incredibly professional, reliable, and thorough—everything always looks and feels brand new after he’s done. What really stands out is how trustworthy he is. We feel completely comfortable…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
João2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! The carpet and sofa cleaning came out amazing. Very professional, on time, and paid attention to every detail. Highly recommend!

Great priceUpholstery cleaningGeneral carpet cleaning
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

TMZ cleaning was so wonderful to work with! Our dog made a mess of our couch and I couldn’t clean it myself. I called and the owner made arrangements to come out and clean it that afternoon. His price was very fair and his communication was excellent. When he arrived he used protective covers on his shoes and was…

Paid $300–350Great priceUpholstery cleaning
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve used Daniel a few times for rug cleaning and sofa cleaning. Daniel is friendly, dresses professionally and makes sure he keeps your home clean while inside. I will continue to to refer his business

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
Meghan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Loved the results of my couch cleaning! TMZ was awesome to work with, efficient, friendly, and very helpful. My couch had lots of stains from kids and my couch looks brand new. Would 100% recommend them as a cleaning service!

Paid $300–350Reasonable priceUpholstery cleaning
danniLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

So well done - it’s like my carpets and couch are brand new!!!!! 10x better than most commercial places. Will absolutely be using the team again!

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had 2 mattresses that was stained bad here are my results I’m a happy customer

Customer photo from Larry's reviewCustomer photo from Larry's review
Paid $200–250Great priceUpholstery cleaning
Arin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Daniel did a great job, was very kind and thorough.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Daniel was very easy to communicate with, explained everything clearly and made sure I was happy with the final product.

Paid $300–350Reasonable priceUpholstery cleaningArea rug cleaning
TimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Daniel arrived in a timely fashion and did a great job breathing new life into an armchair that probably has 40+ year old upholstery. We love the fact that he uses environmentally safe products that are also safe for humans and animals. We will certainly use his services in the future and offer a 5-star rating to him and his company!

Paid $50–100Reasonable priceUpholstery cleaning
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Did a great job on our light colored, L-shaped 5 year old couch. Looks new again. Selected Daniel based on the many posts recommending him/his company on the FB Group: Neighbors and friends Friends in West Hartford.

Reasonable priceUpholstery cleaning
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did an amazing job on our couch!

Great priceUpholstery cleaning
Roberta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel did an amazing and thorough job! Everything looks like new! Thank you Daniel!

Reasonable priceCarpet steam cleaningUpholstery cleaning
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to schedule, punctual, and did an excellent job on a couch I didn’t think was redeemable! Will definitely be using again.

Reasonable priceUpholstery cleaningArea rug cleaning
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Horrible stains on chairs that are used daily by our kiddos. Stains gone! Service was fantastic!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Couch looks brand new! Highly recommend!

Upholstery cleaning+ Responsiveness+ Professionalism+ Value
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a rug and two sofas cleaned in July. I texted him to request the cleaning and he was available the next day, arrived at the time he said he would. I will certainly be using this service again. Mr. Thomaz did great work, and the cleaning was very affordable.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Isabela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you TMZ Cleaning for the great work that you guys did in our sofa! I highly recommend!

Upholstery cleaning+ Punctuality+ Quality+ Professionalism
jordanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel was super communicative and professional!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My couch was in rough shape. For some reason I thought a fabric, cream colored couch with two tiny children was a good idea but luckily, it is now back to life and looking amazing. Highly recommend going with these guys! I was basically feeling like I needed to get a new couch and now it looks fresh again!

Upholstery cleaning
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

TMZ cleaned our 30+ year-old sofa and armchairs and they look like new. The owner is professional, respectful, and clean. I would gladly use his services again in the future.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience, will definitely use TMZ in the future.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company, very professional and did a fantastic job!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jordan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professional. With kids, cats and dogs, our surfaces take a beating. We’ve had them clean our carpets and furniture multiple times and have always been impressed with the work and the value.

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jeremy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was great and professional. He is super friendly and helpful.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RosaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You will not be disappointed. Excellent response time. Excellent customer service. Excellent job!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Cinara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tmz Magic Cleaning is amazing, we've used them a few times and every time they amaze us with their great work and amazing smell from the cleaning supplies they use, they're fast and very careful, we highly recommend their work…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism

Price

$312+21% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning33$183–$347
Carpet steam cleaning22$170–$334
Area rug cleaning18$170–$447
General carpet cleaning15$170–$334
Pet stain & odor removal11$146–$348

Compare with