Experts Reviews · Company report
TNS Auto Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TNS Auto Collision

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.9★ from 953 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TNS Auto Collision is better than 93% of auto body shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TNS Auto Collision is better than 90% of auto body shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TNS Auto Collision is better than 98% of auto body shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TNS Auto Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TNS Auto Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TNS Auto Collision is better than 43% of auto body shops.C
43

Reviews for your job

Customers hired TNS Auto Collision for 6 kinds of job.

TNS Auto Collision for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.210
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 75
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 210 Google reviews tagged “Body & Trim” · showing 20

Edgar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great service and excellent work!! Thank you Verence for taking great care of my car.

Body & Trim
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great service brought my car in on a Friday before leaving on my short vacation and when I came back 8 days later my car was ready for pick up looking brand new 10/10 customer service highly recommend this repair shop !

Great priceBody & Trim
KLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Excellent customer service from Verence, got my car back on-time and as promised. Car looks great and restored like new. I would recommend them all to my friends and family.

Reasonable priceBody & Trim
SherwinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They did an amazing job fixing my vehicle!

PaintingBody & Trim
RubenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This shop was amazing. They took great care of my car and it came back looking even better than before. The communication was great, and my car was ready when they said it would be. Would definitely recommend to anyone who wants good body work done.

Great pricePaintingBody & Trim
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Seemless from start to completion. Every person I interacted with was delightful and helpful. Frank took excellent care of my car- made it look new again. I have found my auto body shop. I highly recommend TNS Auto Collision.

Great pricePaintingBody & Trim
israel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Good service, friendly and helpful staff! Jason was very helpful with updates and extending my rental while my car was being worked on.

Great pricePaintingBody & Trim
sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I recently had work done on my vehicle at TNS Auto, and the experience exceeded my expectations from start to finish. The entire team was professional, knowledgeable, and committed to providing top-quality service. A special thank you to Jason, who was my representative throughout the process. He was fantastic to…

Great pricePaintingBody & Trim
Louis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Had an excellent experience with TNS for a two door repair of a Mercedes sedan. Aidan and Jason were flexible and supportive, and the car was done in under a week and looks like new! My Bubbe is going to be so happy.

Great pricePaintingBody & Trim
Mostafa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent service and professional ppl

Great priceBody & Trim
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great body shop. Excellent and trustworthy so lucky I found them. Shoutout to Aiden great guy helped in every way.

Great priceBody & Trim
jamesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Easy to schedule, repair was done on time and total process was professional and efficient’

Reasonable pricePaintingBody & Trim
TiffanyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really good customer service. Quick & Efficient. I was greeted by Dexter. He kept me in the loop the entire time my car was there. Would recommend to anyone ! Got into a bad accident, got the car back & its like new !

PaintingBody & TrimWelding
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As good as a customer service experience as I've had as an automobile owner for 30+ years. Explained everything thoroughly, were communicative every step of the way, and got us our car faster than I could anticipate. Just all-around incredible experience. They understand that car repairs are costly and time…

Great pricePaintingBody & Trim
Jeanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly staff skilled mechanics. Did great job! Highly recommend!

Reasonable priceBody & Trim
Nye7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I dropped my car off Saturday morning and got a call Tuesday afternoon to pick it up because it was ready. When I saw my car I was beyond pleased, the door looked new as if nothing ever happened to it, my car was clean inside and out (they cleaned it) and they also returned my rental car for me. Rick was very…

Reasonable priceBody & Trim
Ricardo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Excellent work, very friendly—thanks, Dexter.

PaintingBody & Trim
selah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

these guys are the best! so reliable and supportive <3

Body & Trim
tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Frank is the best. They fixed my car so fast and perfect. Thank you TNS

Reasonable pricePaintingBody & Trim
Syed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience at TNS. Brought in my CRV Hybrid for repair/replacement of the front bumper, fender, and radiator/condenser after a crash. I am very pleased with how clean the car looks. The repairs were done flawlessly and completed in less than a week. The process, cost, and timeframe were communicated…

Body & Trim

Show more body & trim reviews (190 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 40%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim210—
Painting138—
Welding20—
Steering & suspension repair5—
Tires3—
Exhaust2—

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