monte mossLocal Guide · 71 reviewsTotal number of Google reviews monte has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest tire shop in Grand Island.
Toby's Tire Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%60+32.7Reliability 24%55+13.3Value 14%96+13.6Replies to reviews 7%7+0.5Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 86 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 7%
4.7 ★★★★★ 137 Google reviews · 2 photos
84%five-star reviews
4.33★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review
Toby's Tire Center at a glance
Google reviewers rate Toby's Tire Center 4.7 out of 5 stars based on 137 reviews. Customers frequently cite fast service, reasonable pricing, and the availability of used tires, with several noting quick turnaround times for repairs and installations. Recurring themes include friendly staff and the shop's Saturday hours. However, some low-star reviews criticize unprofessional phone interactions and perceived rudeness in customer communication.
- Google rating: 4.7 out of 5 from 137 reviews (84% five-star).
- Reviews on this page: 137 Google reviews (78 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 28, 2026.
- Service: Tire Repair Shop serving Grand Island, Nebraska.
Data from Google, last updated November 2, 2026.
Score profile vs other tire repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Toby's Tire Center: 60/100 on this factor. Category median: 82.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Toby's Tire Center: 55/100 on this factor. Category median: 78.C
55
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Toby's Tire Center: 96/100 on this factor. Category median: 100.A
96
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Toby's Tire Center: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Toby's Tire Center: 7/100 on this factor. Category median: 48.F
7
Bar = this company · dark tick = category median.
Star ratings
137 Google reviews we collected
- 5 stars11584%
- 4 stars107%
- 3 stars54%
- 2 stars11%
- 1 star64%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
- Praise9297%
- Complaints33%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price375%
- Reasonable125%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Price & value3133%
- Speed & response2223%
- Staff & attitude2021%
- Quality & results1314%
- Honesty & trust66%
- Would recommend33%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very kind, helpful, informative, worked quickly, & offered affordable prices.”
“Can usually work emergency tire repairs in same day.”
“Great service good prices on used tires and open on saturday very nice people!”
“Very unprofessional”
“Toby got my vehicle in and fixed the problem quickly.”
“Best place in town to get tires, of course it's not the tires that bring me in, it's the people and their honest service.”
“I most definitely suggest this shop as a go-to stop.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Toby's Tire Center for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
RachelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great service, good prices, awesome owner. Been going here for 5+ years and wouldn't go anywhere else in Grand Island. Thank you so much for helping me with my tires!! :)
Great price
becca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
toby is always going above and beyond when we stop in, whether it be a tire is low or we need to replace tires. our family appreciates him and his business!
Great price
Will2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great service good prices on used tires and open on saturday very nice people!!!!!!
Great priceTires
HenryLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Always get a fair deal at Toby's. Can usually work emergency tire repairs in same day. Good old fashion customer service here.
Reasonable priceTiresOil change
P4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Picked up a couple really nice used tires price point was spot on I was in I was out in no time
SylviaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Toby’s Tire is the best tire shop in town! Don’t waste your time going anywhere else. He knows what he’s doing. As a matter of fact, I went to a couple other tire shops over the weekend, when I had a nail in my tire and one shop couldn’t get my tire off and the other wanted to replace all my lug nuts to get one tire…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 2 | — |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 137 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Rachel HaggeLocal Guide · 14 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, good prices, awesome owner. Been going here for 5+ years and wouldn't go anywhere else in Grand Island. Thank you so much for helping me with my tires!! :)
- Price assessment: Great price
becca stahl3 reviewsTotal number of Google reviews becca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googletoby is always going above and beyond when we stop in, whether it be a tire is low or we need to replace tires. our family appreciates him and his business!
- Price assessment: Great price
Will Johnson2 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service good prices on used tires and open on saturday very nice people!!!!!!
- Price assessment: Great price
- Services: Tires
Henry RathjenLocal Guide · 81 reviewsTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways get a fair deal at Toby's. Can usually work emergency tire repairs in same day. Good old fashion customer service here.
- Price assessment: Reasonable price
- Services: Tires, Oil change
P Mcclure4 reviewsTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePicked up a couple really nice used tires price point was spot on I was in I was out in no time
Kevin BreakerLocal Guide · 45 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood
Sylvia MilegLocal Guide · 23 reviewsTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleToby’s Tire is the best tire shop in town! Don’t waste your time going anywhere else. He knows what he’s doing. As a matter of fact, I went to a couple other tire shops over the weekend, when I had a nail in my tire and one shop couldn’t get my tire off and the other wanted to replace all my lug nuts to get one tire off. I said forget it, I’ll wait til Tobys opens on Monday. In and out in 20 mins. No BS
LeAnn Trompke10 reviewsTotal number of Google reviews LeAnn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFound a better price at Walmart.
Meloney Windhusen2 reviewsTotal number of Google reviews Meloney has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat workers, fast service!! Thank you!!
Business details
- Address: 404 N Broadwell Ave, Grand Island, NE 68803
- Phone: (308) 382-8050
- Service area: Grand Island, NE