How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for auto engine diagnostic
Clear ✕All 22 Google reviews tagged “Auto engine diagnostic”
Never had a problem with the service, however said I had to pay THEIR credit card fee of 3% on a $6,600.00 bill! That's 200 extra dollars TO PAY THEM! Can I charge them the 17% I have to pay to carry any debt on my card?! The only ones who can afford this are the wealthy and they are screwing the poorer of us. I…
Great experience promptness was amazing I went into it with little expectations. Understood it would take however long and I was good with it. When I dropped my vehicle off Kerry was amazing said he would do what he could to get it in as soon as possible to diagnose problem and get back to me. Fortunately, they had…
Highly professional shop..Took great care of our vehicle. They gave a detailed report and reviewed each item. Staff explained all options. Shop was clean and staff were friendly. I trust them to fix all our cars.
I went to Tom's Auto Center for a second opinion on my car, and I'm glad I did. They were honest, took the time to explain everything they found in detail, and made sure I understood my options. Based on my experience, I plan to return to them for future service.
We had my grandsons older Chevy Malibu towed to Tom's because of excessive engine temperature warnings on the dashboard. After their diagnosis two temp sensors and housings needed replacement. They were courteous and communicated well. After paying for the work I reviewed the receipt, and was shocked at the prices…
Tom's auto center is very accommodative also very friendly and knowledgeable, they don't pressure you into something that you're not sure you want to do , And just very helpful at what needs to be done
Have been serviced by Tom's Auto for years. Knowledgeable, honest, prompt, and reasonable cost! Have gone above and beyond several times to accommodate and service promptly. Great hometown business!
Top notch professionals, know the vehicles front to back, welcome customer information on vehicle behavior and try to resolve issues completely.
Always great service!
I brought a used truck I just purchased in for an oil change and 'wellness check'. It ended up having a plethora of issues. I'm very lucky that Tom was willing to work on it, as most shops probably wouldn't have. Truck had wrong engine harness, missing engine mount bolts, bell housing bolts, A/C issues and so on...…
I would recommend this repair center to anybody they are so polite kind wonderful generous people. I have never experienced search trustworthy Auto Repair. Anytime I stop by for something they fix it immediately. Tom Carey and staff love you forever and definitely recommend this place to anyone who needs a…
Tom's is always great. Knowledgeable, friendly and they always make sure you understand the service you are receiving as well as which items are priority and which can wait. Cary and Meesha(?) are both good to work with
Tom’s was great from start to finish I highly recommend them
Amazing team!! They know what they are doing!!! Very professional!!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |
