How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for battery
Clear ✕All 17 Google reviews tagged “Battery”
Everything was done professionally, and I was kept updated on the progress. I am still getting used to the new wipers. They sit higher than my old ones.
Top notch professionals, know the vehicles front to back, welcome customer information on vehicle behavior and try to resolve issues completely.
Was recommended Tom's by a co-worker and I was very happy with the results. Larry didn't push unnecessary add-ons like so many places do. I'm very happy with the services we received, we'll be back!
Worked with Cody, very professional and straight forward. Each service they suggested was independently confirmed prior to bringing my car there. No additional services suggested after inspection, no up-selling, and everything done on time at a lower price than the dealer. Will be taking my car there from now on.
Always great service!
They got me in on very short notice and were very accommodating. They did the work in a timely manner. They also handled a couple of minor issues discovered during inspection. Thank you for a great experience. 👍
Always get excellent service from your guys . Customer service is great ! Hard to find sometimes but your crew nails it. .
I brought a used truck I just purchased in for an oil change and 'wellness check'. It ended up having a plethora of issues. I'm very lucky that Tom was willing to work on it, as most shops probably wouldn't have. Truck had wrong engine harness, missing engine mount bolts, bell housing bolts, A/C issues and so on...…
Tom’s Auto is wonderful! They truly care about their customers!
Tom's is always great. Knowledgeable, friendly and they always make sure you understand the service you are receiving as well as which items are priority and which can wait. Cary and Meesha(?) are both good to work with
Excellent service, fast, cost-effective, great communication and breakdown of services and costs. Also everyone I spoke to has been very friendly and polite which is a plus! Definitely recommend.
I love Tom's Auto! They are technically excellent, professional, generous, and fun! I've been their client for 30+ years, and if I ever move I'm taking them with me!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |
