How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for brakes
Clear ✕All 20 Google reviews tagged “Brakes”
The shops quote for front rotors and pads and new tires was super competitive and I’m confident as always the work was performed flawlessly.
The Tom's Auto team are reliable and provide great, friendly, knowledgeable and professional service.
Tom's has been our ' family mechanics ' for nearly as long as we have lived in McFarland. They have always been fair, courteous, and conscientious when it came to the maintenance of a string of vehicles through the years.
I will not go back. They over charged me. I was angry when I walked out.
Great communication and professional, quality auto repair. First time customer and will definitely be a repeat customer. Highly recommend Tom and his business.
They are welcoming & great at explaining what the problem is & how to fix it!
Just can't say enough about Tom's and their level of communication. Text messaging when your car is ready for pick up are awesome.
I've been using Tom's Auto for 25 years. During that time I've taken everything from pick up trucks, SUVs, our prius, my 1971 Pontiac, my 1956 Ford. I choose Tom's Auto because I trust them. They stand by their work. Over the years there have been a few times where my repair had a problem, (new brake caliper…
We will be back such great serviceand friendly staff then an added bonus they cleaned my car!
Tom's is always great. Knowledgeable, friendly and they always make sure you understand the service you are receiving as well as which items are priority and which can wait. Cary and Meesha(?) are both good to work with
Best vehicle repair experience I've ever had. During the initial inspection, the technicians take pictures of the parts in question and create a Digital Inspection document that they can text and email to you. It details the current state of the vehicle as well as the recommended repairs. Next they text/email a…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |