How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for engine repair
Clear ✕All 12 Google reviews tagged “Engine repair”
Great experience promptness was amazing I went into it with little expectations. Understood it would take however long and I was good with it. When I dropped my vehicle off Kerry was amazing said he would do what he could to get it in as soon as possible to diagnose problem and get back to me. Fortunately, they had…
Everyone was Professional and curteous. Appreciated the detailed diagnostic on my vehicle beforehand. Car seems to be running great but prices do seem a bit high especially on some parts.
Top notch professionals, know the vehicles front to back, welcome customer information on vehicle behavior and try to resolve issues completely.
Always great service!
You'd be hard pressed to find a better place to bring your automobile for maintenance and repair. From the service team that answers the phones to the mechanics that work on your car, the whole team is top notch! I've had a few unique issues with my car that I could not get resolved on my own. Tom's patience at…
Had my car fixed faster than expected. Excellent communication and customer service. Exceeded previous experiences with other auto shops.
I brought a used truck I just purchased in for an oil change and 'wellness check'. It ended up having a plethora of issues. I'm very lucky that Tom was willing to work on it, as most shops probably wouldn't have. Truck had wrong engine harness, missing engine mount bolts, bell housing bolts, A/C issues and so on...…
Tom's is always great. Knowledgeable, friendly and they always make sure you understand the service you are receiving as well as which items are priority and which can wait. Cary and Meesha(?) are both good to work with
Amazing team!! They know what they are doing!!! Very professional!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |