How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for oil change
Clear ✕All 67 Google reviews tagged “Oil change” · showing 20
Very fair pricing, and everyone I dealt with was making sure I got what I wanted, without overselling. Auto repairs are not cheap, but they made it painless.
Everything was done professionally, and I was kept updated on the progress. I am still getting used to the new wipers. They sit higher than my old ones.
I have been taking my car in here for 5 years now. Always received amazing customer service. I love the fact that I can easily schedule appointments online and their service reports provide transparency and trust. I never feel like they are trying to up sell me into unnecessary services. Highly recommend this place.
Very nice and very prompt to take care of me. Shared info as to what they did and suggestions for future repairs.
Great service and friendly staff at Tom’s Auto! Provided loaner car while they serviced vehicle. Made several non critical service recommendations along with photos and pricing for each. Will be back for future vehicle service needs and highly recommend!
Tom's Auto Center, McFarland, WI. Is my place for car checkups and repairs over the years. Friendly and knowledgeable staff. Suggestions when needed, and even passenger service to and from your home.
Always have great service at Tom’s.
Easy to schedule, quick service, friendly and reliable feedback. Provided suggested maintenance, but did not push it. Will definitely be coming back to Tom’s!
Excellent customer service as usual.
I have been having my car serviced at Tom's for about three years - friendly, competent, and timely service and explanations that a novice like myself can understand.
Excellent service, great prices with transparency, great staff to guide you with work being done.
Fantastic service! Fixed an issue from a previous repair they did free of charge. Service writers are very knowledgeable and helpful. Also love the availability of loaner vehicles.
Excellent Customer Service. Took the right steps to find the problem and get it fixed quickly.
Always the best! I know I can trust them to take the best care of my older vehicle.
Every time I've needed to take my car for any service @ Tom s I've always received excellent service from all staff! Thank you all @ Tom s auto!!
Appreciated ride to and from service center and flexibility of times.
Top notch professionals, know the vehicles front to back, welcome customer information on vehicle behavior and try to resolve issues completely.
Toms always does a great job.
The Tom's Auto team are reliable and provide great, friendly, knowledgeable and professional service.
Was recommended Tom's by a co-worker and I was very happy with the results. Larry didn't push unnecessary add-ons like so many places do. I'm very happy with the services we received, we'll be back!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |
